woom

Full-stack Engineer

• Design, build, and operate data and integration interfaces
• Own ETL pipelines and middleware integrations end-to-end
• Collaborate closely with cross-functional teams

Software Developer – ETL, Integration

Social Media Manager

• Support the growth of woom’s organic social presence
• Assist in creating engaging, platform-specific content across Meta, TikTok, YouTube, Reddit
• Support video editing for multi-channel repurposing
• Plan, organize, and maintain the editorial/content calendar to ensure timely publishing
• Source, identify, and organize user-generated content (UGC) for brand use
• Monitor social media channels and respond to comments, messages, and mentions in a timely manner
• Actively engage with audiences and foster a positive, on-brand community environment
• Proactively interact with adjacent premium brands and relevant communities to expand reach
• Track performance metrics and assist in building weekly and monthly reporting decks
• Analyze data to identify insights and optimization opportunities
• Monitor algorithm updates, cultural trends, and platform best practices to inform strategy
• Support the execution of social media strategies aligned with overall marketing goals
• Partner closely with marketing, PR, and B2B teams to execute integrated campaigns and strategic initiatives, ensuring strong global alignment and consistency across markets
• Track competitor activity across social platforms to identify opportunities and gaps
• Assist in identifying, researching, and coordinating influencer partnerships
• Stay up to date on emerging trends, tools, and technologies to enhance content performance

Social Media Coordinator

Graphics Designer

• Create engaging visuals across digital and print media, including campaigns, newsletters, social content, retail assets, and packaging touchpoints.
• Translate brand strategy into consistent, compelling design across all channels.
• Prepare flawless, production-ready assets that meet woom’s quality standards.
• Collaborate closely with Creative, Brand, and eCommerce teams from concept to delivery.
• Support campaigns with basic motion design or video editing (nice to have).

Junior Graphic Designer

Executive Assistant

• Strategic support and collaborative content development
• High-end presentation design
• Action tracking for strategic initiatives
• Expert calendar management
• Complex travel coordination and planning
• Meeting and event coordination
• Full ownership of administrative tasks, including expense reporting
• Managing communications for the Advisory Board
• Stakeholder hospitality and professional representation

Executive Assistant to the CEO

Outside Sales

• Identify prospective wholesale accounts and convert them to authorized woom dealers
• Build and execute a territory zone plan
• Make a minimum of 25 quality calls per week
• Assess prospective customer’s needs
• Host dealer training in-store
• Keep detailed records of all prospecting and sales activity
• Hit new door target and sales quota

Territory Sales Manager

Customer Support

• Guide customers through their woom journey
• Greet and assist local walk-in customers
• Provide thorough and timely updates to customers
• Share bike availability information
• Assist customers in placing orders
• Explain bike features
• Provide maintenance tips
• Help with technical troubleshooting
• Contribute to improving customer resources
• Support teammates and participate in feedback sessions

Customer Experience Specialist III

Inside Sales

• Build strong customer relationships within your assigned territory
• Drive proactive sales efforts
• Provide back-office support for the Territory Sales Manager
• Identify untapped market areas and gaps in the sales network
• Support customers with new product launches, pre-orders, and ongoing account management
• Ensure smooth and efficient handling and escalation of customer complaints
• Use data to monitor and analyze customer performance
• Manage and maintain customer data in D365