Wood Mackenzie

Customer Success Manager

• Manage the digital engagement strategy for all unallocated accounts
• Design and execute structured, automated customer journeys
• Develop and manage retention-focused campaigns
• Build new user and new customer onboarding frameworks
• Drive customer stickiness by proactively increasing usage and engagement
• Analyze usage data and churn indicators
• Develop predictive and preventative churn strategies
• Collaborate with Retention and Sales teams

Senior Customer Success Specialist

Consultant

• Manage and execute complex consulting projects including: Defining detailed project plans and storyboards for deliverables
• Owning delivery of assigned workstreams and producing client‑ready reports
• Coordinating internal resources (e.g., research analysts, data analysts, subject‑matter experts)
• Selecting appropriate analytical frameworks, tools and data sources for each assignment, including relevant Wood Mackenzie Research products and tools
• Ensuring findings are grounded in robust data, clear logic and aligned with client priorities
• Communicating effectively with client stakeholders
• Managing project timelines and budgets to meet commercial objectives
• Bring a thorough and current understanding of the Gas & LNG sector in Europe, the Middle East, Africa and global markets
• Train, coach and mentor junior consultants to deliver high-quality work and build a bench of future industry experts and leaders
• Collaborate with colleagues in other sector teams, including Power & Renewables, Chemicals, Upstream and Metals & Mining, to deliver integrated perspectives across the value chain
• Engage clients to identify potential business opportunities, translating open-ended business inquiries into well-structured project proposals
• Ensure Wood Mackenzie consulting methodologies and quality standards are consistently applied

Principal Consultant – Gas & LNG

Machine Learning Engineer

• Design, build, and maintain highly scalable, robust, and secure machine learning infrastructure and platforms across the entire organization.
• Define and drive the long-term MLOps vision, roadmap, and best practices in alignment with broader business and engineering goals.
• Establish and optimize automated CI/CD/CT pipelines for machine learning models, ensuring seamless transitions from research to production.
• Oversee the deployment of complex models (including LLMs and deep learning models), optimizing for latency, throughput, and cost-efficiency.
• Implement enterprise-grade monitoring, alerting, and logging for model performance, data drift, concept drift, and system health.
• Ensure robust AI governance and security compliance.
• Partner closely with Data Scientists, Data Engineers, Software Engineers, and Product Managers to bridge the gap between model development and software engineering, developing standardized workflows that accelerate the path to production.
• Mentor data scientists in MLOps best practices, foster a culture of engineering excellence, and lead technical design reviews.

Senior MLOps Engineer

Director

• Contributes to strategic planning and decision-making within business area, ensuring that programmes and objectives are aligned with strategic goals
• Accountable for quality and effectiveness of content or work programmes in Latin America
• Play an integral role in expanding our commercial business in Latin America, working closely with commercial colleagues
• Build and maintain a strong network within our Latin America clients and prospects
• Contribute to regional and global thought leadership research efforts
• Communicate and share our industry leading research and opinions with executive clients and prospects.

Director – Upstream Research, LATAM

Data Scientist

• Support ARR modelling, forecasting, and variance analysis across the business
• Develop and maintain customer account stratification frameworks (by size, industry, engagement, health score, etc.)
• Monitor customer activities and engagement patterns to identify trends and opportunities
• Analyze drivers of New Logo ARR, Expansion, Contraction, and Churn
• Build predictive models for revenue forecasting and customer behavior
• Build and maintain KPI metrics including: Annual Recurring Revenue (ARR), Net Revenue Retention (NRR), Gross Revenue Retention (GRR), Customer Acquisition Cost (CAC) and Lifetime Value (LTV), Payback periods and unit economics
• Design and implement dashboards and reporting systems that serve as the single source of truth for business performance
• Build and maintain executive dashboards using Power BI and other BI tools
• Automate recurring reports and create self-service analytics tools for stakeholders
• Ensure data accuracy and consistency across all revenue systems (CRM, billing, product analytics, etc.)
• Create board-ready reporting packages for executive leadership
• Establish and document data governance standards and best practices
• Perform data validation, reconciliation, and anomaly detection across systems
• Translate complex data into actionable insights and strategic recommendations
• Highlight growth opportunities, risk areas, and efficiency improvements
• Conduct cohort analyses, retention studies, and revenue waterfall analyses
• Partner with Sales, Customer Success, Product, and Finance teams to drive data-informed decisions
• Supporting optimization of end-to-end SaaS reporting
• Partner with RevOps and Sales leadership to ensure metric alignment and data accuracy
• Develop and maintain documentation for data definitions, metrics, and processes
• Continuously improve data collection, processing, and reporting workflows

Revenue Data and Analytics Lead

Chief Marketing Officer

• Own the global growth marketing strategy for Financial Services and Trading, driving integrated marketing planning to align plans to deliver against the commercial growth priorities and revenue goals of the vertical, including building regional nuances.
• Lead vertical growth marketing team to develop and execute integrated, full-funnel campaigns across digital, events, ABM, content syndication, paid media, email, SEO, social, webinars (and more).
• Driving new customer acquisition ARR, customer expansion ARR, customer migrations and improved account advocacy that drives increased retention (NRR).
• Performance manage team and programs to foster a culture of continuous improvement and optimization of vertical growth marketing plans that delivers against the KPIs that drives ARR, NRR and GRR commercial goals.
• Ensure tight alignment across event marketing, product marketing, digital demand centre, lead management and corporate marketing to orchestrate executions and optimisations as per vertical growth marketing plans and goals.
• Proactively collaborate with other vertical growth marketing directors, to identify and implement best practices, improving our ways of working and building cross vertical / cross audience campaign strategies where audiences and priorities overlap.
• Manage marketing budgets and agency/vendor relationships to ensure ROI-positive performance.
• Track KPIs , providing regular reporting and actionable insights to senior stakeholders across the business to continuously improve performance based on learnings.
• Lead teams to fully leverage marketing automation, analytics and CRM tools (e.g., Salesforce, Dreamdata, Super metrics) to manage campaign journeys, nurture processes and optimisation for performance management.

Financial Services and Trading Growth Marketing Director

• Project Management: Effective project planning – define course of action to accomplish required goals – ensure all stakeholders are aligned
• Secure resources required for project, ensure resources are being utilised effectively
• Track progress against project plan
• Demonstrate the ability to plan and prioritise own workload to ensure project objectives and targets met
• Keep clients updated on progress
• Ability to oversee contribution of others (consultants, researchers, subcontractors and associates) to ensure that projects have high quality deliverables, are completed on time and within budget
• Review and close off project internally (project review, participant feedback etc.)
• Identify follow-up and re-sale opportunities
• Business Development: Support the head of regional sector in business development activities across Americas including development of offerings, client engagement and pitching
• Be responsible for a selected subset of clients in Americas with direct ownership for the development of the relationship and pursue of consulting opportunities
• Work with global sector team to develop global offerings and share best practices
• Develop thought leadership, attend conferences and be a leading voice in the power and renewables industry
• Thought Leadership: Building and maintaining the internal network (across consulting, research and sales and account management) to deliver the best possible outcome for both Wood Mackenzie and its clients
• Generating innovative ideas and approaches to industry issues, both within the assignments and to the consulting practice as a whole
• Working with colleagues in our other sector consulting teams to ensure good coordination across the value chain for our clients
• Be the in-house subject matter expert in one or more of the following areas: wind energy, solar energy, energy storage
• Analysis: Support and coach project team members on a range of consulting projects, including operation of sophisticated internal power models and develop spreadsheets and models for new analyses
• Contribute towards the content and format of consulting presentations and reports
• Extract and analysing data from internal and external sources such as databases, websites, industry interviews and Wood Mackenzie proprietary data and products
• Demonstrate high standards of professionalism and attention to detail to ensure the highest quality analysis is delivered
• Take ownership for analysis undertaken, and defend work to clients in a coherent, credible and authoritative manner
• Communication: Effective and timely communication with clients, inform them of progress at all times
• Demonstrate effective written and verbal communication and presentation skills, both internally and externally
• Establish good working relationships with colleagues across the business
• Keep client and internal teams informed of progress at all times
• Present clearly and concisely to clients and colleagues
• Teamwork: Proven effective cross team working skills, being able to work in an open and trusting way across the broader consulting, research and sales teams in Wood Mackenzie
• Adopt a flexible approach towards work
• Support consulting practice development by working with colleagues to understand what new offerings can be taken to clients

Principal Consultant – Power & Renewables

Analyst

• Lead the development and implementation of Wood Mackenzie's long-term load forecasting capabilities for the US and Canada power markets
• Develop and maintain sophisticated, scalable and automated econometric models
• Own the end-to-end load forecasting process
• Collaborate with internal research teams forecasting discrete demand sources
• Produce regular load forecast updates aligned with Wood Mackenzie's publication cycle
• Author analytical insights and research on electricity demand trends
• Provide expert guidance to clients on load forecasting methodology
• Present research findings at industry conferences and client events
• Continuously improve forecasting capabilities

Principal Analyst – North America Load Forecasting

• Effective project planning – define course of action to accomplish required goals – ensure all stakeholders are aligned
• Secure resources required for project, ensure resources are being utilised effectively
• Track progress against project plan
• Demonstrate the ability to plan and prioritise own workload to ensure project objectives and targets met
• Keep clients updated on progress
• Ability to oversee contribution of others (consultants, researchers, subcontractors and associates) to ensure that projects have high-quality deliverables, are completed on time and within budget
• Review and close off project internally (project review, participant feedback etc.)
• Identify follow-up and re-sale opportunities
• Support the head of regional sector in business development activities across Americas including development of offerings, client engagement and pitching
• Be responsible for a selected subset of clients in Americas with direct ownership for the development of the relationship and pursue consulting opportunities
• Work with global sector team to develop global offerings and share best practices
• Building and maintaining the internal network (across consulting, research and sales and account management) to deliver the best possible outcome for both Wood Mackenzie and its clients
• Generating innovative ideas and approaches to industry issues, both within the assignments and to the consulting practice as a whole
• Working with colleagues in our other sector consulting teams to ensure good coordination across the value chain for our clients
• Be the in-house subject matter expert in one more of the following areas: wind energy, solar energy, energy storage
• Support and coach project team members on a range of consulting projects, including operation of sophisticated internal power models and develop spreadsheets and models for new analyses
• Contribute towards the content and format of consulting presentations and reports
• Extract and analysing data from internal and external sources such as databases, websites, industry interviews and Wood Mackenzie proprietary data and products
• Demonstrate high standards of professionalism and attention to detail to ensure the highest quality analysis is delivered
• Take ownership for analysis undertaken, and defend work to clients in a coherent, credible and authoritative manner
• Effective and timely communication with clients, inform them of progress at all times
• Demonstrate effective written and verbal communication and presentation skills, both internally and externally
• Establish good working relationships with colleagues across the business
• Keep client and internal teams informed of progress at all times
• Present clearly and concisely to clients and colleagues
• Proven effective cross team working skills, being able to work in an open and trusting way across the broader consulting, research and sales teams in Wood Mackenzie
• Adopt a flexible approach towards work
• Support consulting practice development by working with colleagues to understand what new offerings can be taken to clients

Research Analyst

• Maintain high-quality database of China's hydrogen and derivative project pipelines
• Monitor and analyze evolving Chinese policies
• Assist the Valuations team
• Present market outlooks and insights to clients
• Strengthen research through data collection and collaboration

Hydrogen and Derivatives Research Analyst

Vice President

• Lead the production and delivery of short-term (~ 24 month) crude oil market analysis and forecasts, including ultimate accountability for the short-term global crude oil price forecast.
• Produce compelling, analytical, forward-looking thought-pieces that respond to and anticipate key developments in the oil sector.
• Build and manage relationships with senior clients and stakeholders to strengthen Wood Mackenzie’s market position and drive commercial outcomes.
• Represent Wood Mackenzie in the media and at major industry events, reinforcing our reputation as the most integrated and authoritative source of oil market intelligence.
• Contribute to the design and delivery of new products that enhance our short-term oil offering.
• Coach and mentor analysts to develop expertise and analytical excellence across the wider team.

Vice President – Oils Research

Product Manager

• Working in the Long Term Power customer segment, you will be collaborating with our product, data, research, modelling, data science and engineering teams and reporting to the Product Director.
• You will drive product delivery, set a roadmap and continuously deliver value to our customers.
• Responsibilities will include: Defining the product vision and strategy for key features within our products, ensuring alignment with business goals, including the roadmap and development of our asset revenue forecasting models.
• Leading a wide and varied cross-functional team in the development and execution of product roadmaps.
• Building, maintaining, and prioritising a product backlog by writing user stories that include clear acceptance and testing criteria.
• Manage product lifecycles from conception to launch, prioritising based on business needs and user feedback.
• Analyse market trends and competitor products to identify opportunities.
• Collaborate with analysts and data scientists to refine models and improve performance.
• Collaborate and align with the research and modelling teams to balance their needs with external clients.
• Monitor product performance and ensure it meets established KPIs.
• Lead product launch efforts and support marketing and sales teams.