Lead Digital Experience Specialist
Transamerica
Job Level
Senior
About the role
- Lead end-to-end software implementation projects with a project manager, ensuring timely delivery and quality
- Facilitate and lead client workshops to gather requirements and define solutions
- Write and validate detailed functional and technical specifications
- Oversee and organize the configuration phase, assigning and guiding tasks for implementation consultants
- Configure the software to meet client requirements, ensuring accuracy and alignment with specifications
- Supervise and provide quality oversight of partner work to ensure best practices are followed
- Ensure the quality of deliverables and adherence to project deadlines
- Provide training and guidance to junior team members
- Engage in continuous improvement of consulting processes
- Support product and solution testing phases
Requirements
- Master’s degree in Computer Science or a related field
- Fluent in both English and French
- Proven experience leading end-to-end implementations
- Minimum of 2 years of professional experience, ideally in a software company
- Master at least one programming language
- Strong communication skills
- Experience leading customer workshops
- Experience working with timelines, milestones, and deliverables
- Workshop Facilitation abilities
- Client Presentation abilities
- Specification Writing expertise
- Project coordination and management skills
- Quality Assurance skills
- Partner Supervision abilities
- Software Proficiency (increased proficiency in software tools)
- Mentorship abilities
- Strong problem-solving capabilities
