Senior Project Manager
Ensono
ITSMPMP
Job Level
Mid-LevelSenior
Tech Stack
ITSM
About the role
- Directs the efforts of a team in the design, development, implementation, and support of IT applications and projects
- Takes holistic ownership of digital services portfolio from innovation through implementation, operations and support
- Coordinates with business stakeholders to deliver on business requirements
- Plans initiatives and projects, establishes priorities and monitors progress for timely deliveries
- Acts as team leader or project manager and establishes common goals and direction
- Evaluates status and resource utilization and implements changes to improve team effectiveness
- Coordinates with other managers and digital peers to integrate projects with applications and initiatives
- Makes fiscally responsible decisions delivering continuous value realization on investments
- Prepares reports and presentations and coordinates communication between peers, team, business owners and management
- Oversees career development, performance management, pay determination and team communication
Requirements
- Bachelor's Degree in Computer Science, MIS, Business Administration OR High School Diploma/GED (accredited) and four (4) years of relevant work experience
- Six (6) years of relevant work experience (in addition to education requirement)
- Leadership and team management experience; direct supervision of staff
- Experience with ServiceNow, Jira, Remedy, FreshService or similar ITSM tools
- Knowledge of IT Operations Management and IT Asset Management solutions
- Digital Product Management, application development, implementation and support
- Project management skills
- General IT knowledge
- Certificates/licenses: None required
