Senior Manager, Operations Servicing Strategy, Fraud and Disputes Operations (Hybrid)
Capital One
PMP
Project Manager II
Cleveland Clinic
full-time
Posted on:
Origin: • 🇺🇸 United States • Ohio
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
PMP
About the role
- Manage all aspects of small projects or phases of larger projects
- Coordinate the activities of a project team under the direction of Project Manager III or IV
- Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
- Prepare and complete action plans
- Implement production, productivity, quality, and customer-service standards
- Resolve problems
- Assist in coaching the team, create timelines, etc.
- Completes audits and identify trends
- Determine system improvements and implement changes
- Meet financial objectives by participating in developing forecasting requirements
- Participate in preparing an annual budget and scheduling expenditures
- Analyze variances and initiate corrective actions
- Set and continually manage project expectations with team members and other stakeholders
Requirements
- Bachelor's Degree in Business or related field and three years of experience coordinating or managing various projects OR High School Diploma/GED and seven years of experience OR Associate’s Degree and five years of experience OR Master’s Degree and two years of experience
- Effective relationship building skills
- Preferred qualifications: Project Management Certification (PMP)
- Project management or equivalent experience
- Previous experience as an ombudsman, administrative program coordinator, PAC member, or in any coordinator or work leader role
- Experience with projects, working across levels and providing executive presence
