WiredPeople, Inc.

Operations

• Perform system connectivity troubleshooting and evaluation of data anomalies.
• Act as a liaison between emergency departments and urgent cares that participate in syndromic surveillance and serve as a recruitment specialist for onboarding new facilities into ESSENCE-FL.
• Facilitate and maintain data transmissions between the other data source providers (e.g., EMS, poison control, vital statistics).
• Oversee and ensure onboarding of syndromic surveillance partners, including establishing transport, reviewing test messages, validating messages, providing feedback to partners on message content and structure issues, and providing technical assistance or support.
• Perform a review of data quality and maintain active communication with data providers regarding issues associated with file transfer and data quality.
• Serve as the site administrator for the National Syndromic Surveillance Program which includes responding to data quality inquiries from NSSP, managing the master facility list, and monitoring data quality.
• Assist with operating the ESSENCE-FL helpdesk.
• Participate in special surveillance projects during key events.
• Assist with syndromic surveillance data quality efforts including monitoring dashboards and infrastructure development to support data quality efforts.
• Facilitate, attend, and participate in syndromic surveillance team meetings.
• Conduct systems training for county and state users.
• Develop training materials including recording the training and ensure materials can be distributed after the training.
• Assist with updating team training manual and other materials as needed.
• Document and centrally organize business and system requirements, implementation guides, standard operating procedures, and processes as it relates to syndromic surveillance.
• Attend national syndromic surveillance calls or trainings, quarterly grantee calls, and other relevant national calls or trainings related to the implementation of syndromic surveillance.
• Assist with the submission of project deliverable updates for grants related to syndromic surveillance to the Center for Disease Control.

Syndromic Surveillance Operations Review Specialist

Risk

• Provide analytic and epidemiologic support to develop key data products.
• Conduct feasibility studies and system evaluations to improve data quality and infrastructure.
• Review and implement data governance policies, procedures, and standards.
• Create essential documentation (data dictionaries, coding libraries) and train employees on best practices.
• Act as a subject matter expert by responding to data-related questions.

Data Governance Analyst

Consultant

• Provide unbiased, objective advisory services helping organizations work smarter, not just harder.
• Drive organizational restructuring, manage change, and optimize performance.
• Synthesize data to identify root causes and provide solutions.
• Author detailed business reports and create documentation according to specifications.
• Cultivate strong client relationships and report status to senior management.

Management Consultant

Data Scientist

• Analyze large, complex datasets to identify trends, patterns, and insights that inform business and strategic decisions
• Develop and apply statistical models, analytical frameworks, and/or machine learning techniques
• Translate technical findings into clear, compelling narratives for both technical and non-technical stakeholders
• Create visualizations, reports, and presentations that make data easy to understand and act upon
• Collaborate closely with cross-functional teams to define requirements and deliver data-driven solutions
• Manage competing priorities and deadlines with professionalism and adaptability
• Apply strong emotional intelligence when navigating conflict, ambiguity, or differences of opinion
• Maintain high standards for data quality, documentation, and analytical rigor.

Analyst

• Perform rigorous data gathering and analysis
• Synthesize quantitative and qualitative information to help the team understand client challenges
• Assist in conceptualizing business problems and assessing possible solutions
• Assist in writing and production of high-quality business reports and presentations
• Review work products for accuracy, quality, and completeness
• Participate in client interviews and meetings
• Assist project management with task tracking and administrative activities

Management Consulting Analyst

Project Manager

• Lead high-stakes management consulting initiatives for government clients nationwide.
• Orchestrate success across key pillars: Strategic Leadership & Delivery, Client Partnership & Communication, Quality & Methodology.
• Cultivate strong relationships with clients and facilitate regular meetings.
• Manage project scope, budget, and risk effectively.

Senior Project Manager – Public Sector Consulting

Compliance

• Lead the journey toward federal authorization and operational excellence.
• Own the readiness roadmap, manage external consultants and assessors.
• Translate complex federal requirements into clear, actionable steps for technical teams.
• Conduct readiness reviews, managing POA&Ms, and validating that controls are effective.
• Serve as a trusted advisor to the C-suite and Engineering leads, providing visibility into risks, blockers, and timelines.

Federal Compliance Lead / Federal GRC Manager

Customer Support

• Serve as the primary technical contact for customers, providing expert Tier 1 and Tier 2 support to resolve their challenges.
• Triage, prioritize, and resolve incidents using ServiceNow, ensuring you meet and exceed service level agreements (SLAs).
• Troubleshoot a wide range of issues across the application, from configuration and integrations to data and performance problems.
• Escalate complex issues directly to the Engineering team using Azure DevOps. You’ll provide clear documentation, logs, and reproduction steps to ensure a swift resolution.
• Help troubleshoot our SaaS applications running in Microsoft Azure by checking system status and reviewing logs to pinpoint issues.
• Participate in major incident response, contribute to root cause analysis, manage change requests, and help build out our technical knowledge base in ServiceNow.
• Keep customers informed and confident with clear, professional communication regarding issue status, resolutions, and expectations.