Head of HR Business Partners
Farmers Insurance
Commercial Lines Manager
WIKA Group
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $86,000 - $105,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead and mentor Commercial Lines team members to support their professional development.
- Address employee inquiries and needs, providing effective problem-solving within the department.
- Promote a positive work environment by fostering high morale, encouraging teamwork, and recognizing individual achievements.
- Oversee and coordinate workflows and task assignments for the team and external support partners.
- Develop and implement consistent, efficient, and effective workflows, procedures, and policies, ensuring their proper utilization within the department.
- Collaborate with other departments to optimize workflow processes, system usage, and data accuracy.
- Collaborate on Sales and Service initiatives to ensure a great client experience model.
- Manage team coverage and support, including the approval of time-off requests.
- Support the adoption of workplace technology and innovations aimed at improving workflow and efficiency.
- Serve as Account Manager for a designated portfolio of clients.
- Monitor team growth and retention metrics, coordinating with Finance, HR, and Leadership for reporting purposes.
- Participate in annual budget planning and discussions.
- Establish and maintain relationships with vendors and carriers, addressing and resolving issues as needed.
- Lead department and project meetings to share updates, gather input, and provide training on procedures and developments.
- Conduct timely performance evaluations and hold quarterly performance discussions with team members.
- Support the recruitment process by participating in hiring efforts and overseeing onboarding for new employees.
- Reports to VP Operations.
Requirements
- Bachelors’ degree preferred
- 5 years of commercial lines insurance experience preferred
- Property/Casualty Insurance License required
- Leadership or Supervisory experience preferred
- CIC designation preferred
- Excellent interpersonal skills and strong oral and written communication skills
- Ability to work effectively in an office environment for 40+ hours per week (including sitting, standing and working on a computer for extended periods of time)
- Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, mail, etc.
- Ability to read standard typed documents
- Ability to travel
