Strategy and Operations Associate, Commerce
Whatnot
SpringSQL
Senior Strategy & Operations Manager, Commerce
Whatnot
full-time
Posted on:
Origin: • 🇺🇸 United States • California, New York
Visit company websiteSalary
💰 $160,000 - $245,000 per year
Job Level
Senior
Tech Stack
SpringSQL
About the role
- Roll up into the VP of Commerce and drive business decisions across post-purchase operations, logistics, payments, user experience, trust and fraud
- Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience
- Manage cross-functional commerce projects in close partnership with product and engineering teams
- Identify inefficiencies in processes and implement improvements to enhance productivity and reduce costs
- Analyze commerce data to provide insights and recommendations
- Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness
Requirements
- 7+ years of experience in strategy and operations roles (eg consulting, finance, GM, Operations)
- Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred
- Excellent project management skills, with the ability to handle multiple projects simultaneously
- Strong understanding of commerce operations and process optimization
- Proficient in data analysis and reporting tools
- Experience with SQL and analytics tools like Looker, Sigma, Hex
- Exceptional leadership and team management skills
- Strong communication and interpersonal skills
- Ability to think strategically and execute methodically
- Must be located within commuting distance of New York, NY, Los Angeles, CA, or San Francisco, CA hubs at time of hire
- Application requires confirmation of legal authorization to work in the United States and visa sponsorship status
