Data Scientist

• Learn side-by-side from experienced data scientists to mentor and guide you through hands-on projects.
• Understand applications of data science and machine learning in the domains of fintech and financial services.
• Build code to extract data, test and train machine learning models, and assess model performance.
• Learn emerging trends in machine learning and identify opportunities for their applications.
• Synthesize findings into actionable insights and tailor conclusions to stakeholders of various backgrounds.
• Understand how machine learning projects are managed to drive a clear path to production and measurable impact.

Data Science Intern

Affiliate Manager

• Synthesizing business performance, market trends, and delivering on improvements through specific project-based work.
• Analyzing key business drivers such as CTA, LTV, and ROI across the commercial organization to recommend improvement in operations.
• Build and improve forecasting models through the analysis of key internal and external trends.
• Collaborate with line of business, corporate finance, and marketing to facilitate financial accountability.
• Assisting in the construction of KPIs to measure performance.
• Actively lead internal projects that deliver strategic insights and recommendations to WEX leadership.
• Provide analytical rigor and bring strategic vision to key initiatives.
• Nurture deep, trusted partnerships with your respective business teams.
• Understand how your job is key to support the wider WEX’s organization.

Intern – Merchant & Strategic Partner

Manager

• Take ownership of incoming job requests for digital media projects.
• Develop, maintain, and communicate comprehensive project timelines and critical milestones in Monday.com.
• Proactively assign tasks, track progress, and manage dependencies within Monday.com to ensure projects stay on schedule.
• Identify and mitigate potential roadblocks or issues, escalating as needed to keep projects moving forward.
• Ensure all project documentation and assets are organized and easily accessible within our chosen platforms.
• Create Monday.com automations for team boards, campaign tasks and efficiency improvements.
• Serve as the primary point of contact for all project-related inquiries, ensuring clarity and alignment across all parties.
• Expertly coordinate and facilitate collaboration among digital media planners, buyers, creative teams, analytics, and external vendors.
• Provide regular, clear updates on project status and progress to all relevant stakeholders.
• Foster strong working relationships and maintain open lines of communication to ensure smooth handoffs and efficient teamwork.
• Continuously identify opportunities to enhance our project management processes and streamline workflows for greater efficiency.
• Develop and maintain best practices for using Monday.com to manage digital media campaigns from initiation to completion.
• Champion adherence to defined processes, ensuring consistency and quality in project delivery.

Project Workflow Manager

Account Executive

• Serve as the primary post-sale point of contact and strategic advisor for assigned client accounts
• Build deep, long-term relationships based on trust, transparency, and shared goals
• Develop a comprehensive understanding of each client’s business, KPIs, and growth strategies
• Champion client success through regular touchpoints, planning sessions, and business reviews
• Take full ownership of account growth and retention, directly contributing to increased ARR for WEX
• Identify and close upsell and cross-sell opportunities by aligning WEX capabilities to emerging client needs
• Lead the renewal process, ensuring timely execution and clear demonstration of value
• Use strategic planning and quarterly business reviews to showcase ROI and build expansion roadmaps
• Guide clients through best practices and advanced product features to maximize value
• Develop enablement plans that support customer-specific business outcomes
• Drive consistent product utilization to ensure adoption and prevent churn
• Act as the single point of accountability for issue resolution and client satisfaction
• Coordinate with internal teams (Sales, Product, Engineering, Support, etc.) to resolve concerns quickly and completely
• Prevent reactive service by identifying friction points early and proactively addressing them
• Proactively share relevant product updates, enhancements, and news
• Gather and communicate customer feedback to internal stakeholders to influence product direction and service improvements
• Maintain accurate records of client status, activity, and opportunities
• Monitor and report on success metrics such as satisfaction, renewal rate, and revenue expansion

Senior Account Executive

Inside Sales

• Work with existing WEX Fuel Card customers to increase their purchasing of Non-Fuel Related Products
• Communicate with customers and warm leads via phone, email, and video meetings
• Outbound/Inbound communications with existing customers and warm leads will be 40% of your duties
• Play a key role in our tire program’s authorization process by taking regular inbound phone calls and assisting commercial tire dealers with sales processes

Intern – Inside Sales, Tires

Data Analyst

• Identify Trends: Help connect business problems with data by performing guided analysis on fraud detection
• Support Analysis: Assist in root cause analysis for specific fraud events to help the team improve coverage and efficiency
• Blend Complex Data: Learn how to interact with different types of data structures and blend them together accurately and efficiently
• Maintain Visibility: Help update and maintain dashboards that track key metrics like fraud loss performance
• Observe system KPIs and flag performance shifts to senior team members
• Assist in documenting data definitions and reporting logic to ensure team-wide consistency

Intern – Fraud Data Analyst

Compliance

• Support the compliance team execute the Bank's overall compliance program as part of the second line of defense.
• Support the development of compliance resources inclusive of checklists, job aids, training, control documentation, procedures, testing scripts, etc.
• Support process mapping, control testing and review and/or assist in the development of first line of defense (the business areas) compliance.
• Learn how to assess the level of risk associated with any issues found during testing, following established guidelines.
• Help report any findings or issues to the team responsible for managing them, including understanding why the issue happened and suggesting ways to fix it.
• Build positive and collaborative relationships with colleagues across WEX, especially those in the business areas and other teams.
• Assist in creating compliance reports for the Chief Compliance Officer (CCO), Management Compliance Committee (MCC), Management, and/or the Board.

Compliance Intern

• Work with WEX merchants on Fuel Related Products
• Auditing fuel discounts and merchant set-up
• Assist with improving processes and procedures
• Understand fintech marketplace for new entrants in the commercial diesel fueling space
• Document features and functionality, identify new features
• Catalog price offerings and compare to internal WEX offerings
• Assist with reconciliation of pre-auth vs post-auth
• Contribute to Fuel Management operations for setting up discounts
• Support account implementation for SaaS accounts
• Facilitate and document features and functionality for potential rewrite into an angular front end

Intern – Inside Sales, OTR

Accounting Manager

• Support financial control projects that drive operational improvements.
• Analyze business processes, risks, and controls in collaboration with finance, operations, and technology teams.
• Help build and enhance internal control frameworks for compliance.
• Contribute to initiatives proactively addressing risk driven by process and technology changes.
• Lead internal projects that deliver strategic insights to leadership.
• Assist with internal and external audit tasks.

Intern – Accounting, SOX

Procurement

• Providing support to the Vendor Management Team in the assessment of vendor risks.
• Resolving the backlog of domestic and international vendors to ensure compliance with WEX Regulatory requirements.
• Performing data entry for vendor due diligence analytics.
• Promoting operational enhancements through targeted project-based assignments.
• Reviewing submitted materials for potential deficiencies and associated risks.
• Completing outstanding due diligence for established vendors.
• Validating the accuracy of vendor metadata.
• Organizing and monitoring the status of due diligence documentation.
• Actively lead internal projects around vendor management process improvements.
• Work closely with multiple lines of the business and bring strategic visions to key initiatives.
• Learn and operate within WEX’s P2P and TPRM tools.
• Monitor data for relevant risk changes with the tool and escalate as needed.

Procurement Intern

Customer Support

• Assist customers by answering questions, resolving issues, and providing education on services
• Answer between 40-60 inbound phone calls per day
• Navigate and effectively use 10-15 different systems simultaneously
• Multitask across multiple platforms during each call
• Deliver clear communication while providing accurate answers and solutions
• Educate customers on additional options or features accordingly
• Respond accurately to email inquiries, maintaining proper language, grammar, and spelling
• Adhere to confidentiality guidelines
• Conduct thorough research to investigate all inquiries using available reference materials
• Achieve or exceed established customer service standards and goals
• Maintain product knowledge and actively participate in ongoing departmental training and education
• Provide additional training to team members when necessary

Customer Service Specialist, Bilingual – French/English

Implementation Specialist

• Manage and execute all aspects of new implementation projects
• Coordinate implementation deliverables with various teams
• Ensure all new implementations are completed within budget and projected timelines
• Create and maintain a detailed implementation project plan
• Assign and coordinate project deliverables with all team members involved

Benefits Administration Implementation Manager

Marketing

• Support key initiatives to drive marketing team goals and deliver ROI across acquisition, engagement and cross-sell initiatives.
• Curating a library of existing and new marketing journey presentations to guide historical context and future strategies for customer lifecycle initiatives.
• Assist with managing multiple projects and priorities to successfully deliver on goals and objectives.
• Distill and summarize information to package in presentations, and communicate campaign strategies & results back to leadership.
• Process data and determine recommendations to optimize campaign performance.
• Support production, execution and reporting functions for marketing channels including email, web, in-app, agent phone calls, SMS and mail.
• Work with the creative team to oversee development of creative concepts that align with, support, and elevate the customer value proposition for the Fleet Card programs.
• Expect to learn the ability to draft creative briefs, perform copy editing and proofing of marketing collateral for customer-facing materials, as well as develop decks for internal documentation.
• Cross-functional collaboration with internal and third party agencies for creative development, data analysis, and technical deliverables.
• Communicate with internal stakeholders to relay project status, troubleshoot problems, and successfully complete marketing initiatives.

Customer Lifecycle Marketing Intern

Client Services Representative

• As the Manager, Client Service at WEX, you will lead and develop a team of Client Service Managers/Associates.
• You will oversee all support and service activities for these accounts, with a strong emphasis on driving operational excellence and elevating client satisfaction.
• This role requires a leader who instills extreme ownership within their team.
• You will empower your team to serve as the single point of accountability for their clients.
• You will play a pivotal role in the coaching and development of your team.
• Lead, mentor, and coach a team of Client Service Managers/Associates, fostering a culture of high performance, accountability, and continuous improvement.
• Oversee the planning, direction, and execution of all support and service activities for the team's assigned client portfolio.
• Collaborate closely with sales, product, and support leadership to strategically position WEX as a valuable, reliable partner.
• Drive initiatives to identify and act on opportunities to reduce client support costs and minimize operational friction.

Client Services Manager

Engineering Manager

• Lead, mentor, and manage your team through the successful delivery of valuable customer software.
• Stay current with emerging technologies and industry trends to drive innovation and strengthen TDD and BDD processes.
• Collaborate closely with Product Management by providing technical guidance on software design.
• Guide your team on best practices, coding standards, and design principles.
• Conduct performance reviews, set goals, and support professional development for team members.
• Measure, inspect, and drive decisions using data.
• Design, test, code, and instrument new solutions.
• Support live applications, promote proactive monitoring, rapid incident response and troubleshooting, and continuous improvement.
• Analyze existing systems and processes to identify bottlenecks and opportunities for improvements.
• Understand how your domain fits into and contributes to the overall company.
• Influence priority, expectations, and timelines within your domain.
• Set short-term (~monthly) goals for your team to deliver on priorities.
• Focus on instrumentation and team efficiency and performance measurables.
• Contribute to long term vision and the strategy to achieve the vision for the technology organization.
• Interact and communicate effectively with peer groups, non-technical organizations, and middle management.
• Drive collaboration across technology teams to foster innovation and follow guidelines around re-usability of frameworks and governance of architecture patterns.