Western Alliance Bank

Risk

• accountable for the First Line of Defense (FLoD) Issue Management Program
• oversees the end-to-end issue lifecycle (identification, assessment, remediation, validation, and reporting)
• drives consistent governance, metrics, and executive reporting
• drive proactive and timely identification, management, and oversight of issues per firm requirements
• identification of thematic root causes underlying control failure/s and facilitating the planning and execution of effective remediation of control gaps
• collaborate with stakeholders to resolve roadblocks and facilitate solutioning with senior leaders
• development, implementation, maintenance and management of the Issue Management application (System of Record)
• design and implement of issue management reporting for senior leadership to identify trends, emerging risks, and actionable items in the risk and controls environment
• liaise within the organization to ensure connectivity with enterprise-wide issue management efforts to enhance Western Alliance safety and soundness
• development of strong relationships with key stakeholders
• proactive engagement with control functions to ensure understanding of the First Line of Defense governance program
• focus on continuous control improvements across all areas to enable the evolutionary design of the overall control framework in an efficient, cost effective, streamlined, and value-add manner

Senior Risk and Control Issue Manager

Underwriter

• Responsible for the management of offshore underwriting resources
• Comprehensive review of income, credit, liabilities, and assets for accuracy and adherence to guidelines
• Ensure hight quality underwriting production and adherence to company policies
• Manage daily tasks and assignments as a hands-on manager
• Ensure team members are fully trained in company philosophy and policies
• Conduct underwriting review process to minimize risk
• Train, coach, and supervise underwriters

Underwriting Supervisor

Artificial Intelligence

• Identify untapped opportunities for AI-driven transformation within line of business processes
• Champion ideas that enhance productivity and efficiency, bringing them forward to the Business Owner for prioritization and execution
• Continuously learn & understand banking processes to provide AI solutions that showcase business value
• Design and develop business driven workflow projects using Copilot‑based intelligent agents, low‑code/ no‑code automations, and AI‑assisted workflows using Microsoft Power Platform, Copilot Studio, and Microsoft 365 Chat
• Conduct research and gather data to support project planning and execution
• Prepare technical documentation, reports and presentations as well as support the testing and validation of unit code, in conjunction with error handling through pipelines
• Collaborate and coach business stakeholders about the use of AI in their daily operational areas while identifying inefficiencies and opportunities for AI-driven transformation
• Build Proof of Concepts (PoC) solutions primarily using Copilot Studio, M365 Copilot, Azure services and platforms with a focus on Generative AI
• Drive discovery sprints and AI ideation efforts
• Act as a translator between business needs and technical possibilities
• Stay abreast of broad AI efforts and initiatives by collaborating with our bank-wide AI department

AI Business Engineer

Sales

• responsible at the divisional level for the development of new Treasury Management business
• the expansion of existing business relationships and the delivery of the Treasury Management services to new and existing customers
• assist with the design of new Treasury Management services and the development of marketing programs
• build strong partnerships with appropriate sales partners and Relationship Managers
• managing all elements of Treasury Management sales cycle including business development, prospect qualification, needs analysis and close of sale
• retain and grow customer portfolio with a program of service review, regular calling, and industry training
• develop independent channels to prospect for new Treasury Management clients
• completes calls independently or with appropriate partners on customers and prospects
• maintain current and comprehensive knowledge of Treasury Management products, services, industry trends, competitive environment and service issues
• provide industry and product training to internal and external audiences including customers, resource groups and Relationship Managers
• represent the Bank in the local and regional Treasury Management communities, and in industry groups

Treasury Management Sales Officer II

• Responsible for the development of new Treasury Management business
• Expand existing business relationships
• Delivery of Treasury Management services to new and existing customers
• Assist with the design of new Treasury Management services and development of marketing programs
• Build strong partnerships with sales partners and Relationship Managers
• Manage all elements of Treasury Management sales cycle including business development, prospect qualification, needs analysis, and close of sale
• Retain and grow customer portfolio with service review, regular calling, and industry training
• Develop independent channels to prospect for new Treasury Management clients
• Represent the Bank in local and regional Treasury Management communities

Operations

• oversee a full range of activities to ensure operational effectiveness and accurate data collection within banking systems and processes
• provide expertise to lead initiatives focused on reimagining operational processes by designing technical solutions that support internal business units
• develop a deep understanding of current and future processes
• create intuitive user-friendly designs
• manage these solutions through development, testing and delivery
• collaborate closely with development teams throughout the Bank to design and integrate processes spanning multiple systems
• facilitate project planning, develop business and reporting requirements, and conduct application testing to ensure a successful application deployment

Senior Loan Operations Administrator

Technical Writer

• developing, writing and maintaining comprehensive procedures for our Retail and Correspondent lending divisions
• translating complex information into clear, concise, and user-friendly documentation
• developing, writing, and maintaining detailed procedures for mortgage lending operations, ensuring clarity and compliance with regulatory requirements
• collaborating with cross-functional teams, including risk management, compliance, underwriting, and operations to gather information and ensure accuracy of procedures
• identifying and analyzing potential risks within mortgage lending processes and incorporating risk mitigation strategies into procedures
• conducting regular reviews and updates of existing procedures to reflect changes in regulations, industry standards, and company policy
• ensuring all procedures are accessible user-friendly, and effectively communicated to relevant stakeholders
• providing training and support to staff on the implementation and adherence to established procedures
• staying informed about industry trends, regulatory changes, and best practices in mortgage lending and risk management

Compliance

• As a Compliance Assistant Manager you'll be a subject matter expert and provide advice, oversight and guidance related to regulatory compliance risks, control effectiveness, root cause analysis, and issue review and validation
• You'll provide leadership and direction in identifying the applicability and impact of regulations on the Bank's Mortgage products, services and lines of businesses
• In addition, you'll assist in the review and interpretation of new regulations or changes to existing regulations, including conducting impact assessments
• In this role you'll provide oversight, monitor, test and effectively challenge various regulatory compliance activities
• You'll support the Compliance programs, and perform risk and control assessments (RCSA) in line with methodology, scope, and frequency
• You’ll also conduct compliance risk assessments (CCRA) in the firm's GRC platform, ensuring accurate ratings and rationale for Inherent Risk (IRR), Quality of Risk Management (QRM) and Residual Risk (RRR)
• Effectively synthesize and communicate compliance information, identify root cause(s) of potential compliance risk, and provide various reports to management
• Collaborate with stakeholders across the Bank to gain insight into compliance risks associated with various line of business activities, objectives, practices, processes, and the overall control environment
• Partner with subject matter experts in the lines of business to formulate an integrated and independent view of the business area risks and risk management practices
• You will also work with Compliance team members to develop compliance risk management guidance for the lines of business
• Raise issues and collaborate in the development and implementation of new compliance policies, practices and tools
• May lead and develop a team: responsible for hiring, coaching, performance management, training and development

Compliance Assistant Manager

• lead the strategy and execution of the Bank’s Enterprise and Operational Risk Management Framework
• play a key supporting role in the management of the bank’s Governance, Risk, and Compliance (GRC) System
• responsible for GRC system administration, developing reports and dashboards, end user support, change management, developing policies and procedures
• training for stakeholders throughout the bank
• establish strong partnerships and collaborate with Business Units across the First Line of Defense (FLOD) to help identify risks and controls, review control design and descriptions
• identify potential risks across the organization, including operational, financial, and strategic risks
• support risk mitigation strategies and controls, ensuring alignment with the organization's risk appetite
• support the development of GRC application for stakeholders in coordination with the GRC Team
• support Data Governance activities to ensure GRC system data is complete and accurate
• support the reporting team for running periodic and ad-hoc dashboards
• engage with the Technology Team to implement change management; maintain change intake queue and implement change requests
• collaborate with GRC Director on the development of metrics (KPIs/KRIs) and dashboards to track GRC program performance
• develop meeting agendas; facilitate meetings; maintain stakeholder communications, material development, and drafting of minutes to accurately reflect GRC discussion and action
• provide updates on GRC project implementation and dashboards and metrics to represent the GRC program performance

Senior Enterprise Risk Management – ERM Analyst

Recruitment

• Own the full recruitment process and collaborate with hiring leaders and key stakeholders
• Develop and execute a recruitment strategy to ensure a strong partnership with business leaders
• Proactively source candidates from various sources while ensuring a diverse candidate slate
• Enable and upskill Talent Acquisition Specialists on sourcing and recruitment strategies
• Create a positive candidate experience, guiding leaders on expectations and feedback
• Identify and drive the development of leading processes and overall solutions to improve talent acquisition

Senior Talent Acquisition Specialist

Full-stack Engineer

• provide expertise in a suite of technical tools and products in a given domain to ensure solutions are safe, secure, compliant and reliable
• identify develop and support needs, as well as taking on design responsibilities supporting project tasks
• facilitate dialogue and activities to ensure team collaboration including teams outside of your domain
• develop effective presentations and narratives for their teams
• own engineering work from design through production support
• build AI‑enabled and agent‑based solutions, including Generative AI (LLMs) and Agentic patterns
• apply best practices for reliability, performance, and observability
• design and build solutions using Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
• integrate AI capabilities using Azure OpenAI / Copilot‑style patterns
• contribute to API and system integrations, including secure authentication (OAuth)
• create clear technical designs and diagrams to explain how solutions work
• collaborate with product, engineering, architecture, and business teams
• provide technical guidance and mentoring within the project team

Staff Engineer II – AI Automation

• Support the Payment Operations Manager with the day-to-day oversight of payment reconciliation, exception handling, and investigation activities within Payment Operations
• Provide direction to a team of Payments Specialists by coordinating and assigning work to ensure established deadlines and SLAs are met
• Guide team members in resolving issues, assist with escalated client concerns, and support Payments Specialist duties and daily payments processing when needed
• Lead or assist with procedure and reporting development, and escalate personnel issues to the Payment Operations Manager
• Coordinate and monitor the daily workflow of the Payments team to ensure compliance with policies, controls, and service standards
• Ensure security protocols are followed, payment investigations are completed and properly documented, and training is provided as needed
• Identify and escalate potential losses, risk exposures, or fraudulent activity, and partner with teams across the bank to resolve complex payment issues
• Serve as an escalation point for complex or high-risk payment issues, ensuring appropriate analysis, documentation, and resolution within established service-level agreements
• Monitor daily workflow, queue volumes, and aging to ensure timely completion of payment-related work and adherence to performance metrics
• Ensure compliance with applicable regulatory requirements, network rules, and internal policies governing payment processing and investigations
• Partner closely with Payment Operations, Risk, Fraud, Compliance, and Customer Support teams to resolve issues and drive consistent outcomes
• Review and approve payment decisions, adjustments, and customer communications as required, exercising sound judgment and risk awareness
• Identify trends, recurring issues, and root causes related to payment errors or failures; recommend process improvements to reduce exceptions and operational risk
• Assist with procedure development, updates, and training materials to ensure team readiness and control adherence
• Participate in audits, exams, and internal reviews related to payment operations, providing documentation and subject-matter support
• Support cross-training and provide coverage or expertise for different payment functions as needed

Payment Operations Team Lead

• supports the Compliance Manager and Compliance Director of Corporate Compliance in managing enterprise-wide regulatory and business change activities.
• responsible for assessing, identifying, and supporting the implementation of regulatory and operational changes impacting business lines, products, services, and processes.
• provides oversight, guidance, and effective challenge related to business, process, and service changes.
• collaborates closely with stakeholders across the first, second, and third lines of defense to evaluate compliance risk.
• supports regulatory change management, enhances governance and reporting, and contributes to ongoing risk mitigation efforts.
• maintains documentation, reports to risk management committees, and supports continuous improvement of compliance policies, practices, and tools.

Vice President

• responsible for analyzing, structuring, underwriting, and coordinating closing of loans
• manage loans to ensure credit risks are monitored and identified
• assist in attaining established Bank, region, and branch goals
• assure compliance with all Bank policies and procedures
• interface with clients to assess credit needs and determine best structure
• gather and analyze necessary information for financing requests
• coordinate processing of approved loans and ensure loans are processed per agreement

Vice President, Portfolio Manager

Business Intelligence Analyst

• Support development and maintenance of operational procedures and reporting processes
• Assist in gathering and organizing data and updating documentation
• Support routine reporting tasks for compliance and operational efficiency
• Prepare and maintain operational reports and dashboards
• Collaborate with team members on procedures and escalate potential issues
• Use internal systems to research and verify customer data
• Participate in team meetings and training sessions
• Maintain accurate records for data handling and reporting

Senior Risk and Control Issue Manager

Underwriting Supervisor

AI Business Engineer

Treasury Management Sales Officer II

Treasury Management Sales Officer II

Senior Loan Operations Administrator

Technical Writer

Compliance Assistant Manager

Senior Enterprise Risk Management – ERM Analyst

Senior Talent Acquisition Specialist

Staff Engineer II – AI Automation

Payment Operations Team Lead

Compliance Assistant Manager

Vice President, Portfolio Manager

Associate Reporting Analyst, Part-time