Western Alliance Bank

IT Support

• Responsible for leading a team of application developers, engineers, and support specialists
• Oversee both application development and delivery
• Monitor and support systems in coordination with internal IT teams and vendor partners
• Establish and maintain strong vendor relationships
• Drive effective communication and ensure timely resolution of incidents, issues, and enhancements
• Provide key input into business application requirements
• Lead testing, quality assurance, and change management activities
• Support technical execution for client product implementations
• Perform in-scope application configuration changes
• Oversee application-related BCP/DR testing

IT Manager III – Banking and Payments Platforms Service Delivery Lead

Account Manager

• identifying a target market for new business and subsequently developing and establishing a book of new business from those relationships
• negotiating, underwriting, and coordinating the closing of a variety of major and complex loans in compliance with the Bank’s lending policies and procedures
• develops business checking and deposit relationships with customers
• assisting clients with deposit related products and services
• gathering and analyzing client information to recommend appropriate deposit product solutions
• compiling and analyzing market research data to develop recommendations regarding products and services focused on needs of target market
• engaging in business development activities and solicitation of new business based on the target market
• collaborating closely with treasury partner to ensure seamless client experiences
• calling and visiting target customers to promote and sell Bank products and services to establish a new book of business
• developing and maintaining customer data base including calls and results on all new business relationships
• making reports to superiors as required
• interviewing prospective applicants and requests specified information related to loan or credit application
• performing basic pre-qualification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends
• gathering all information necessary to present a financing request to senior management or Loan Committee for approval
• meeting with new/potential customers and visiting sites of loans
• negotiating loan terms and conditions and referring/recommending acceptance to the Chief Credit Officer or Loan Committee
• coordinating processing of approved loans
• ensuring loans are processed according to agreement, customer needs and conform to Bank lending policies
• presenting products and services experiencing less than satisfactory performance to senior management
• representing the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business.

Senior Vice President, Relationship Manager – Digital Asset Group

Product Manager

• manage the complete lifecycle of the assigned suite of products and/or systems
• execute the Bank's deposit and product strategy and roadmap
• provide hands-on leadership to bring complex initiatives and innovations to life
• responsible for business case development, cross-functional delivery, and ongoing product optimization
• conduct market research, monitor industry and regulatory trends
• collaborate with senior leaders and cross-functional partners

Liquidity Product Manager

Security Engineer

• lead the delivery of Cyber technology solutions leveraging partnerships with other technology teams
• collaborate with internal business partners to proactively address ongoing customer needs
• foster a collaborative environment with focus on continuous improvement
• accountable for build and delivery of strategic planning of Cyber products and services
• evaluate technology and set standards
• recommend and implement improvements to established business processes
• create comprehensive project plans
• remove any impediments and track overall project performance
• analyze the successful completion of business short-term and long-term goals
• own and lead enterprise security engineering domains including Identity & Access Management (IAM), Network Security, Data Security, and Security Platform Engineering
• define and execute the security engineering roadmap across authentication, authorization, segmentation, data protection, and security tooling
• build, mentor, and scale high-performing engineering teams
• partner cross-functionally with IT, infrastructure, application teams, and GRC

Senior IT Director, Cyber Security Engineering

Vice President

• As the Specialty Deposit Portfolio Manager you will be responsible for delivering tailored, exceptional service to law firms, legal professionals, and fiduciary clients within the Juris Banking Division
• The SDPM manages a portfolio of specialty deposit accounts within Juris Banking such as but not limited to Escrow, QSF Administration, and DACA
• You will serve as the point of contact for new and existing specialty deposits within Juris Banking business line to deliver accurate and timely responses to requests, transactions, account opening/closings, and other client requests while maintaining service level agreement (SLAs), managing risk, and adhering to all regulatory compliance standards
• You will document client interactions through the Bank’s CRM platform
• Work with sales, relationship management, client service/operations employees, and legal department to onboard, service and manage these specialty deposits
• Manages Escrow deposit portfolio for Juris Banking Escrow accounts
• Provides initial review of client provided escrow agreements, or change requests to WAB approved template agreements, for feasibility of request, risk, outlined responsibilities/expectations of WAB
• Determines if internal counsel review is necessary
• Works with Relationship Manager, Juris Banking Director of Deposit Operations, Specialty Deposit Operations, TM Sales, and WAB legal team to execute appropriate agreements and establish accounts
• May include assistance with collecting necessary onboarding documentation
• Manages relationships with outside vendors as needed to service escrow accounts
• Maintains CRM database including calls and results on relationships
• Provides reports to RMs as required
• Primary Contact for escrow parties, providing excellence in communication, response time, client servicing
• Manages deposits, distributions and tracking as required by escrow agreement
• Maintains accuracy and completion of transactions and retention of documents for internal audit reviews
• Ensures fees are properly disclosed and assessed via placement into the appropriate product, assignment of price plan, as applicable
• Ensures funds are properly insured via use of IntraFi, government backed funds, as needed for enhanced insurance
• Assists Juris Banking operations team, as needed, with completion of the monthly certifications of all bank controlled escrow accounts
• Understands business implications of decisions; displays orientation to profitability, demonstrates knowledge of market and competition; aligns work with strategic goals
• Communicate areas in which efficiencies can be gained via process improvement, automation etc., as identified
• Exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit

Assistant Vice President – Specialty Deposit Portfolio Manager

Auditor

• Assist in assessing the design and operating effectiveness of IT controls within integrated audits
• Prepare for and attend process walkthrough meetings, document process narratives, and test controls
• Report to an IT Associate Audit Director and participate in integrated audits primarily in banking operations
• Understand risk management frameworks to help in internal control evaluation of audit assignments
• Create audit documentation for process narratives and test the design and operating effectiveness of internal controls

Senior IT Auditor

Full-stack Engineer

• provide advanced technical expertise and hands‑on engineering support across Lending technology platforms
• work on moderately complex initiatives involving loan processing, servicing, integrations, and reporting
• collaborate closely with business partners, architects, and senior engineers
• contribute to the design, development, and delivery of AI‑enabled, cloud‑native full‑stack solutions
• apply AI‑forward engineering practices to improve automation and solution quality
• design, develop, and maintain secure and scalable APIs using Azure API Management (APIM)
• perform hands‑on full‑stack development using Azure, .NET, Python, React (Vite framework), SQL, and ETL technologies
• implement and support CI/CD pipelines using GitHub, Azure DevOps (ADO), and Azure Pipelines
• support observability, monitoring, and performance practices
• participate in solution and code reviews
• develop and maintain technical documentation in compliance with WAB IT standards

Staff Engineer II – AI Full Stack Engineer

• Serve as a senior individual contributor responsible for leading and advancing the organization’s cybersecurity governance, risk management, and maturity initiatives
• Drive complex, cross-functional initiatives that embed secure, compliant, and scalable practices into technology, data, and AI solutions
• Design and implement governance frameworks, control structures, and engineering-enabled solutions that enhance the effectiveness, consistency, and automation of risk assessments, RCSAs, and control monitoring
• Act as both a governance and technical authority, partnering closely with engineering, data, and risk teams
• Own and lead cybersecurity governance initiatives spanning risk identification, control design, policy management, and maturity improvement
• Drive execution of cybersecurity Risk & Control Self‑Assessments (RCSAs)
• Partner with technology, security, and risk teams to drive improved and sustained maturity gains
• Maintain traceability between risks, controls, assessment results, and remediation activities
• Lead the development, maintenance, and rationalization of cybersecurity policies, standards, and procedures in alignment with industry best practices
• Design, document, and maintain cyber risk statements, control descriptions, and control narratives suitable for audits and regulatory exams
• Track and report on control performance, risk posture, and remediation progress using defined metrics and governance forums
• Manage complex projects requiring coordination across IT, Information Security, ERM, Privacy, and Audit
• Act as a trusted advisor to senior leaders on risk posture, maturity trends, and program health
• Develop and maintain automation solutions to improve efficiency of risk assessments, control testing, and evidence collection
• Drive integration of AI and automation into RCSA, CRI assessments, and risk reporting processes to improve scalability, consistency, and accuracy

Principal Engineer I, Cyber IT Security Governance

• Serve as a senior technical contributor within your domain
• Apply deep expertise across multiple engineering disciplines to design and deliver complex solutions
• Partner closely with architects, product owners, and business stakeholders to translate requirements into secure, compliant, and scalable designs
• Apply AI forward engineering practices, guide technical implementation decisions, and help establish reusable patterns that improve delivery efficiency
• Provide senior‑level technical leadership for Lending and Card Operations initiatives
• Contribute to solution architecture and engineering decisions aligned to business and regulatory requirements
• Design and deliver AI‑enabled, cloud‑native full‑stack solutions that support loan and card processing, servicing, operations, and reporting
• Design and implement AI‑forward capabilities, including Prompt Engineering, MCP, and RAG‑based patterns
• Design, build, and maintain enterprise APIs using Azure API Management (APIM)
• Own assigned portions of end‑to‑end technical solution design
• Lead hands‑on full‑stack development across Azure, .NET, Python, React (Vite), SQL, and ETL pipelines
• Apply AI‑assisted development practices to improve development speed and code quality
• Contribute to observability, performance, and reliability practices
• Review technical designs, code, and delivery plans developed by engineers
• Partner with business, architecture, security, and risk teams to translate Lending and Card requirements into compliant technical solutions
• Mentor engineers and promote adoption of AI‑forward, cloud‑first, and platform‑driven engineering practices

Principal Engineer I – AI Full Stack Engineer

ServiceNow

• Lead strategic planning for technical solutions
• Design reliable engineering practices
• Maintain technical documentation
• Develop, configure, and maintain ServiceNow ITSM applications
• Streamline and optimize service delivery processes
• Manage the ServiceNow ITAM applications
• Track and manage IT assets throughout their lifecycle
• Leverage ServiceNow ITOM applications to monitor and manage the health and performance of IT services and infrastructure
• Maintain and optimize the ServiceNow CMDB to ensure accurate and up-to-date configuration data
• Manage relationships between configuration items and ensure data integrity
• Manage the entire lifecycle of a threat in Security Operations (SecOps)
• Automate the prioritization, grouping, and patching of vulnerabilities

Staff Engineer II – ServiceNow Developer

• support and execute IT risk management activities aligned with the Company’s Risk Appetite and Corporate Strategy
• partner with IT leadership, other Risk Teams and business stakeholders to identify, assess, and manage technology risks, ensuring compliance with regulatory expectations and internal standards
• oversee the development, tracking, and reporting of IT KRIs within GRC and Workfront platforms to provide timely insights into emerging risks and trends
• coordinate and help lead reviews of Service Organization Control (SOC) reports to validate IT control effectiveness and identify potential gaps impacting risk posture
• ensure the accuracy and completeness of the IT risk control inventory, including updates for new controls, retirements, and alignment with regulatory and internal standards
• develop and deliver high-quality materials for governance forums, ensuring clarity on risk issues, mitigation strategies, and decision-making support
• serve as a trusted advisor to IT stakeholders by offering guidance on risk identification, exception management, mitigation strategies, and compliance with enterprise risk frameworks
• aggregate and analyze data for issue owners to monitor remediation progress and escalate delays or concerns to leadership
• organize and execute mock regulatory exams and remediation exercises to strengthen preparedness for supervisory reviews and internal assessments
• prepare and present risk and control updates for key governance bodies, ensuring transparency and actionable insights
• create reports and presentations that communicate IT risk posture, trends, and strategic initiatives to senior leadership
• implement safety procedures and data recovery plans
• develop user manuals, as well as policies, procedures, and safety protocols
• work with IT Leadership in employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members’ work
• analyze a variety of data and summarize findings in applicable reports or other communication mediums
• utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads

IT Manager II – IT Governance, Risk and Controls

Manager

• Lead a team of Quality Control Employees responsible for various quality control functions (Correspondent Delegated Post-Purchase, Retail Lending and Non-Delegated pre and post funding, repurchase administration, investor and Agency due diligence, etc.)
• Manage pipeline and pre-funding audit workflow for the Retail Lending and Correspondent Lending Non-Delegated Channels
• Communicate results and provide feedback on pre-funding audits to Channels, resolve rebuttals on findings, assist in developing action plans, and monitor completion of action plans
• Active leadership of the team to ensure optimal quality and productivity
• Managing pipeline, workflow, SLAs and prioritization of duties
• Identify opportunities and facilitate improvements to process and systems
• Maintain strong knowledge of Agency and Regulatory requirements
• Provide support and guidance to the QC Staff
• Perform pre-funding audit reviews as necessary
• Perform back up functions for the Post-Funding QC Team
• Partner with counterparts in Operations to help remediate quality issues
• Responsible for hiring, coaching, performance management, training and development.

Pre-Funding QC Manager

• identifying a target market for new business
• developing and establishing a book of new business
• negotiating, underwriting, and coordinating loan closings
• developing business checking and deposit relationships
• assisting clients with deposit related products and services
• compiling and analyzing market research data
• engaging in business development activities
• collaborating closely with treasury partners
• maintaining a customer database
• making reports to superiors
• interviewing prospective applicants
• performing pre-qualification assessment and analysis
• coordinating processing of approved loans
• maintaining knowledge of financial industry status and trends
• representing the Bank in community functions

Senior Vice President, Innovation Banking

• The IT Delivery Manager III is a delivery leader within the IT Strategy, Planning and Operations (SPDO) organization responsible for end-to-end delivery execution across one or more IT portfolios.
• This role provides direct people leadership and mentorship for Project Managers and Scrum Masters, drives consistent delivery practices in a hybrid Agile environment, and serves as a change agent and coach for technology leaders and delivery teams.
• The IT Delivery Manager III leads and facilitates portfolio-level planning and execution (including PI Planning for assigned portfolios), ensures delivery health and reporting are accurate, timely, and audience-appropriate, and proactively manages risks, dependencies, and delivery outcomes.
• This role partners closely with Technology, Product, and Business stakeholders to improve predictability, transparency, and delivery performance without being accountable for engineering design or software development decisions.
• Own delivery execution across one or more IT delivery portfolios, ensuring work is planned, prioritized, sequenced, and delivered predictably.
• Establish and maintain portfolio delivery governance (cadences, checkpoints, RAID routines, and escalation paths) aligned with PMO standards.
• Drive alignment between strategic priorities and delivery capacity; help leaders make trade-off decisions when scope, timelines, and resources conflict.
• Act as first line of contact for escalation across assigned IT portfolios.
• Become a trusted leader to IT leaders and managers for assigned portfolio embedding SPDO practices and standards ensuring execution aligns with PMLC, SDLC, IT PMO, Enterprise Portfolio Management and Change Management requirements.
• Lead PI Planning for assigned portfolios: facilitate readiness, dependency mapping, capacity planning, and objective setting and ensure ongoing execution against PI objectives, with clear visibility to progress, risks, and outcomes.
• Coach teams and leaders in hybrid Agile practices and drive change management efforts related to new ways of working (Scrum), focusing on practical adoption and measurable improvements.
• Directly manage and mentor Project Managers and Scrum Masters; set expectations, develop skills, and improve performance through coaching and feedback.
• Enhance delivery capability across the organization by developing employee onboarding curriculum, job aids, standards, and training aligned to PMO operating model.
• Support talent management activities including interviewing, onboarding, performance management, succession planning, and engagement.
• Responsible for bi-weekly/monthly portfolio level delivery reporting translating delivery data into clear insights: health, forecast confidence, risks/issues, dependency impacts, and decision points.
• Create and publish required metrics to support Agile teams’ continuous improvement.
• Partner with portfolio managers to support planning, forecasting, and actuals reporting for work inside of assigned portfolios.
• Contribute business cases, delivery estimates, and execution plans as needed to support investment decisions.

IT Manager III – IT Program/Project Delivery Manager

Financial Planning and Analysis

• Provide independent risk oversight, challenge, and assessment of interest rate risk exposure
• Use risk measures and management judgement for proactive risk assessment
• Review scenario design, model configurations, and results in QRM tool
• Develop processes to validate financial assumptions
• Lead structured challenge sessions and memorialize outcomes
• Produce Asset Liability Management/Interest Rate Risk dashboards for governance
• Assist in developing market risk management framework