Senior Payment Operations Specialist

Western Alliance Bank

Senior Payment Operations Specialist supporting enterprise payment processing across multiple payment rails at Western Alliance Bank. Ensuring accuracy, timeliness, and adherence to bank controls and policies.

Posted 7/13/2026full-timeColumbus • Nevada, Ohio • 🇺🇸 United StatesSenior💰 $26 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payment processing, compliance, and risk management within financial services, ensuring accurate transaction handling and effective issue resolution. Capable of mentoring teammates and collaborating with internal teams to address escalated payment inquiries.

Highest-signal resume keywords

Payment ProcessingRegulatory ComplianceRisk ManagementFraud ControlsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment TransactionsException HandlingBanking OperationsCompliance ObligationsRisk Assessment

Soft Skills

Judgment Under PressureMentoringCollaboration

Industry Keywords

Financial ServicesPayment OperationsElectronic Payments

About the role

Key responsibilities & impact

Support the enterprise payment processing by executing and monitoring higher-risk payment activities
Accurately process payment transactions and resolve advanced exceptions
Meet established deadlines while maintaining compliance
Partner closely with internal teams to research escalated issues
Provide subject-matter support and ensure resolution of payment-related inquiries
Act as a resource to teammates by sharing expertise and mentoring
Identify issues requiring escalation and document analysis

Requirements

What you’ll need

3+ years of related experience in Financial Services, Payment Operations, or similar field
High school diploma required; Some college or technical training preferred
Entry level to intermediate knowledge of general banking operations
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations
Entry level to intermediate knowledge of electronic payment transactions and exception handling
Ability to apply risk, fraud, and compliance controls to payment processing activities
Thrive in operational environments with strict deadlines
Ability to exercise sound judgment under time-sensitive conditions
Intermediate speaking and writing communication skills

Benefits

Comp & perks

Competitive salaries
Ownership stake in the company
Medical and dental insurance
Time off
401k matching program
Tuition assistance program
Employee volunteer program
Wellness program