Senior Digital Asset Manager

Western Alliance Bank

Senior Digital Asset Manager leading digital asset product development at Western Alliance Bank. Acting as product owner for digital wallets and transfer capabilities while ensuring operational reliability.

Posted 7/13/2026full-timePhoenix • Arizona, Texas • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital asset product management, including digital wallets and real-time transfer capabilities, while ensuring compliance with regulatory standards. Proven ability to lead cross-functional teams in delivering innovative banking solutions and enhancing user experiences.

Highest-signal resume keywords

Digital Asset Product ManagementBanking Operations ExpertiseRegulatory Compliance KnowledgePayment Rails ExperienceLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Wallet DevelopmentRequirements GatheringEnd-to-End TestingFeature Delivery ManagementNACHA Operating RulesFile Transfer ProtocolsRESTful APIsCore Banking ApplicationsReal-Time TransfersDigital Assets/Stablecoins

Soft Skills

Communication SkillsStakeholder Management

Tools & Technologies

FIS IBSFIS D1BCEBFIS ACH TrackerMobile/RDCXAADeluxe LockboxAQ2 LockboxFiserv Pep PlusZelle

Certifications & Qualifications

Bachelor's DegreeAccredited ACH Professional (AAP)

Industry Keywords

Banking OperationsDeposit OperationsLoan AdministrationTreasury ManagementAML/KYT ComplianceFFIEC GuidanceCommercial Banking ProductsRegulated EnvironmentOperational ReadinessUser Stories

Tech Stack

Tools & technologies

Ruby on RailsSwift

About the role

Key responsibilities & impact

Act as the Bank’s subject matter expert and product owner for our growing digital asset ecosystem.
Responsible for delivering on the digital asset roadmap through development and delivery of digital asset products such as digital wallets, user interfaces, and 24/7 funds or digital asset transfer capabilities.
Lead the full lifecycle of feature delivery by owning requirements gathering, collaborating closely with technical teams to shape solution design, and driving the execution of features from concept to production.
Oversee comprehensive end-to-end testing, ensuring that all business and technical requirements are validated.
Manage clear and proactive communication with stakeholders and coordinate operational readiness activities including training, documentation, and support planning to ensure a seamless launch and ongoing reliability of digital asset products.
Act as ecosystem steward to continually improve and enhance the digital asset experience at the Bank.
Define detailed capabilities for Digital Wallet, real-time transfers, and wallet-centric UI.
Convert business goals into clear PRDs, user stories, and acceptance criteria with measurable KPIs/OKRs.
Build with a strong risk framework working with Product, Ops, Technology, Compliance, and client stakeholders to ensure designs meet exam-ready standards (SOX, AML/KYT) and embed controls into the digital asset ecosystem.

Requirements

What you’ll need

7+ years of related experience in Banking Operations, Deposit Operations or similar field.
Bachelor's degree or equivalent experience required.
Previous leadership experience required.
Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Advanced knowledge and experience of NACHA Operating Rules, Regulatory requirements and FFIEC guidance surrounding payments.
Practical expertise across payment rails (ACH, wires, SWIFT, RTP) and digital assets/stablecoins, with knowledge of file transfer protocols (SFTP) and RESTful APIs.
Background integrating with stablecoin issuers/exchanges and orchestrating real-time fiat on/off ramps in a regulated environment.
Intermediate to advanced knowledge and experience with core banking applications such as FIS IBS, FIS D1B, CEB, FIS ACH Tracker, Mobile/RDC, XAA, Deluxe Lockbox, AQ2 Lockbox, Fiserv Pep Plus, Fiserv EPP, PayPal, Venmo, Zelle, RTP, FEDLINE.
Advanced speaking and writing communication skills.
Accredited ACH Professional (AAP) preferred.

Benefits

Comp & perks

competitive salaries
ownership stake in the company
medical and dental insurance
time off
great 401k matching program
tuition assistance program
employee volunteer program
wellness program