Welocalize

Manager

• The Quality Manager is the squad team member on a squad(s) responsible for supplier alignment and supplier performance on accounts owned by that squad.
• Performance includes but is not limited to, on-time delivery, adherence to all client and project-specific requirements, and defect-free deliverables.
• The role is managing service delivery quality to the client or managing tasks or initiatives.
• This role is responsible for engaging with the customer and/or other quality team members to understand capacity requirements and quality expectations and liaising with Language Services to ensure such requirements can be met.
• As part of ensuring adequate performance, the Quality Manager will monitor customer Objectives & Key Results (OKRs) and take necessary actions to ensure quality and on-time delivery targets are met.
• In collaboration with Partner Engagement Manager, responsible for supplier alignment on accounts managed by Program Squad(s) on which they are assigned.
• Monitor suppliers’ performance on accounts managed by Program Squad(s) on which they are assigned.
• Flag suppliers performing beneath client or internal thresholds.
• Supplier performance includes OTD, time-to-accept task, language quality, adherence to instructions, etc.
• Contribute to conversations with customers regarding quality with supervision while anticipating their needs, analyzing root causes, performing corrective and preventive actions, and escalating matters while maintaining client-facing language quality relevant documentation relating to language quality.
• Design and set up a quality framework with limited supervision.
• Ensure maintenance of all language assets (glossaries, style guides, TMs, etc).
• Communicate customer language & content type capacity needs to the Language Services Team.
• Engage the Language Services team with the requisite information necessary for recommendations of new or replacement resources for a client or program.
• Will act as a customer point of contact for all language quality-related matters with only limited support from the Quality Lead.
• Proactively take action when necessary to ensure quality SLA (client or Welocalize) is being met.
• Act as the escalation point for PMs when partners consistently miss deliverable due dates. Involve the Language Services Team as needed.
• Monitor and flag suppliers performing beneath defined thresholds on an account to the Language Services Team.
• Collaborate with Language Services Team to initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed.
• If QIP is deemed unsuccessful, the Language Services Team to inform Talent Procurement.
• Ensure and execute and/or coordinate regular quality measuring for clients with LQA SLAs/commitments.
• Perform Content Type Analysis as needed.
• Ensure the success of test translations by gathering and providing requisite information to the Language Services team to carry out test translation process where needed.
• Regularly prepare and present quality reporting to clients as needed with limited guidance from Quality Lead.
• Support the development of customer initiatives, internal initiatives, or new processes.
• Assess current processes to drive process improvements.
• Where required, train suppliers on customer and customer-specific tools.

Quality Manager II

Product Manager

• Play a central role in building capabilities that will empower multiple business-critical software projects.
• Build insights into Welocalize use cases, strategize where software solutions can be applied to drive business impact and use these insights to build and champion the product roadmap.
• Closely partner with outstanding talent across engineering teams and drive tight integration with other systems to build effective software solutions.
• Define clear OKRs to ensure progress towards our goal of driving software adoption and effectiveness.
• Collaborate with internal operational stakeholders, external clients, and our engineering team to ensure product success.
• Collaborate with cross-functional teams to understand business requirements, define clear objectives, and develop technical plans.
• Develop metrics that reflect the needs of the business for their stakeholder cases, partner in the analysis of experiment results, interpret findings, and provide actionable recommendations.
• Stay updated with the latest advancements in software development, technologies, and methodologies.
• Lead product development and launches by working with multiple stakeholders to define product requirements, prioritize features, and manage timelines.
• Monitor product performance and user feedback to ensure product success.
• Develop and execute a formal plan to regularly engage with stakeholders to ensure all product needs are captured.
• Ensure that requirements slated for development are internally consistent, well-described, and granular enough to be implemented by developers.
• Collaborate with the development team by involving them in the development of the product vision, sharing credit for success, thinking through nuances before presenting requirements, and creating schedules through consensus.
• Contribute to a culture of excellence, open communication, courage, and respect.

Senior Life Sciences Product Manager

QA Engineer

• Proofread and edit content that has already been localized into your native language
• Identify errors in content including grammar, typos, syntax, punctuation, capitalization, culturally or politically insensitive language, inconsistencies, and extra spaces between words or characters
• Translate content from English into your native language
• Review user interfaces for functional and localization-related issues
• Execute test cases, identify localization bugs, report them via an internal bug-tracking system, and verify fixes once implemented

Localization QA Tester — Proofreader, French

Translator

• Translate and post-edit multimedia-related content with precision and creativity.
• Adapt tone, style, and structure to reflect media culture, trends, and idiomatic usage in Czech.
• Collaborate with our assessment team to complete brief testing in our platform (linguistic + creative tasks).
• Maintain brand consistency and linguistic accuracy across UI, banners, promotional assets, and multiple text.
• Provide feedback or suggestions for improving content relevance and user engagement.

Czech Multimedia Localization Linguist

Content Marketing Manager

• Writing and reviewing linguistic content in a language in which they have native-level proficiency
• Localize, translate, and adapt content across various categories (e.g., multimedia, legal, technical, marketing) while adhering to style guides and guidelines
• Create new copy for a range of multimedia products such as music, TV and app store apps, video-on-demand, and game subscription services
• Perform regular linguistic reviews of their own work and of other members of the localization team across all content types
• Copy-edit and fact-check content to ensure accuracy
• Perform LQA (Localization QA) testing of content published on live platforms (music and app descriptions, marketing materials, and marketing campaigns)
• Conduct market-specific research on local content treatment, product and terminology trends, and best localization practices for the target audience in their market
• Transcribe spoken content such as lyrics
• Report on data and assets across a broad scope of media and content types
• Review linguistic assessments, create training materials and documentation for new projects, and ensure localization counterparts are trained on terminology, style, and best practices
• Collaborate with the global language team via virtual meetings and email on content review tasks to calibrate terminology and style, understand trends and market-specific insights, and support translations based on the market team's needs

Multimedia Content Reviewer, Portuguese

Project Manager

• Assist Project teams with planning, scoping, requirements gathering and validation with client.
• Own localization project management activities on designated accounts
• Identifying relevant clients and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
• Liaising with the internal and external team to successful coordinate the delivery of client projects
• Creating schedule and monitoring timeliness of delivery.
• Assisting with the management of the budget and controlling project costs.
• Establishing and nurturing relationships surrounding your assigned team.
• Planning project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
• Actively seeking ways to optimize delivery, quality and profitability.
• Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.
• Ensuring finance systems are kept up to date and accurate.
• Process documentation and knowledge management.

Junior Project Manager

• Execute and optimize daily and advanced content curation tasks across written publications and audio content.
• Write and report relevant bugs and errors using best practices through internal database systems.
• Manage escalations related to metadata, content integrity, and platform quality.
• Prioritize tasks and issues quickly and efficiently.
• Balance workloads across a distributed team to ensure throughput and coverage.
• Develop and maintain standard operating procedures (SOPs), workflow guides, and training materials.
• Identify process gaps and implement improvements to increase efficiency and reduce error rates.
• Adhere to project-specific quality standards as defined by client guidelines.
• Complete assigned tasks accurately and within established timelines.

Content Operations Specialist, Spanish

• The Quality Manager is the squad team member on a squad (s) responsible for supplier alignment and supplier performance on accounts owned by that squad.
• Monitor suppliers' performance on accounts managed by Program Squad(s) on which they are assigned.
• Contribute to conversations with customers regarding quality with supervision while anticipating their needs.
• Design and set up a quality framework with limited supervision.
• Ensure maintenance of all language assets (glossaries, style guides, TMs, etc).
• Engage the Language Services team with the requisite information...
• Proactively take action when necessary to ensure quality SLA (client or Welocalize) is being met.
• Monitor and flag suppliers performing beneath defined thresholds on an account to the Language Services Team.
• Collaborate with Language Services Team to initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed.
• Ensure and execute and/or coordinate regular quality measuring for clients with LQA SLAs/commitments.
• Regularly prepare and present quality reporting to clients as needed with limited guidance from Quality Lead.

Quality Manager

• Help provide QA for media content
• Perform quality checks on media content, looking for any quality issues
• Verify and correct metadata on digital media content
• Improve the presentation and searchability of content in applications

Spanish Linguistic Tester – Digital Books Content

Data Engineer

• Rapidly gain fluency with the current-state data infrastructure and absorb the design and assessment materials produced by prior consulting work, translating them into actionable technical and sequencing plans.
• Proactively engage business stakeholders (Finance, Operational Leadership, FP&A) to understand high-priority business intelligence, reporting, and financial reconciliation needs.
• Define, model, and translate complex business requirements into concrete data pipelines and robust transformation logic within dbt, ensuring data quality, consistency, and fitness-for-purpose for Power BI consumption.
• Lead the architectural design and implementation of data modeling, transformation, and orchestration standards using dbt, Redshift, Estuary, and Power BI.
• Partner with the Data Engineering Leader to plan and sequence modernization workstreams and ensure technical execution aligns with architectural standards. Additional India-based engineering resources will be positioned for deployment to this initiative.
• Contribute directly to core dbt model and test development, ensuring speed, architectural quality, and maintainability.
• Collaborate with the Director of Data Quality & Governance to embed data quality, lineage, and governance frameworks into the platform’s design—including the enablement of automated data quality testing, proactive monitoring, and standardized issue resolution workflows.
• Explicitly design transformation logic to reconcile financial and operational data discrepancies and establish a Single Source of Truth for key metrics and metadata elements.
• Drive the migration and modernization of legacy workflows (Matillion, Power BI DAX) into version-controlled, tested, and documented dbt models.
• Establish and enforce best practices for Git-based workflows, CI/CD pipelines, and documentation across the data platform. Ensure the platform’s ongoing evolution remains structured, well-documented, and responsive to business analytical needs.
• Own the framework and standards for platform documentation, ensuring models, transformations, and dependencies are consistently described, discoverable, and integrated with governance processes. Leverage automation and AI-assisted tooling (e.g., dbt auto-docs, lineage visualization, metadata capture) to streamline and scale documentation, lineage tracking, and quality reporting.
• Mentor and upskill engineers and analysts supporting the initiative, embedding platform standards and reducing key-person risk.
• Architect the semantic model to maximize discoverability, optimize performance, reduce Power BI Premium capacity strain, and enable self-service analytics for business users.
• Develop and maintain metadata documentation that clearly defines dimensions and metrics in ways that are easy for other members of the data, operations, and business teams to understand.