Welocalize

Project Manager – Gen AI Data Operations

Welocalize

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • India

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Tech Stack

ETL

About the role

  • Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project.
  • Improves performance, compliance, and processes across multiple projects.
  • Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance.
  • Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria).
  • Track risks of defects, lead corrective actions, and prevent recurrences.
  • Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets.
  • Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change.
  • Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement.
  • Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation.
  • Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost.
  • Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps.
  • Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth.
  • Manage employee attendance, conduct individual performance reviews and support contract renewals.
  • Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options.

Requirements

  • Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields
  • 2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains)
  • Experience running trainings and coordinating multi-team delivery
  • Planning and organization across multiple projects (quality, workforce, and training tracks)
  • Clear communication with clients and internal partners; confident in reviews and governance forums
  • Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus
  • Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset
  • Capacity planning, scheduling, and vendor coordination
  • Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance
  • Confident escalation and negotiation to resolve risks, issues, and scope questions
  • Comfortable working with global, distributed teams (intermediate to advanced English)
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality assuranceworkforce planningtraining programscapacity planningschedulingvendor coordinationsamplingauditsacceptance criteriacontinuous improvement
Soft Skills
clear communicationcoachingplanning and organizationconfident escalationnegotiationguidanceperformance reviewsteam collaborationproblem-solvingadaptability
Certifications
Bachelor’s degreeQA certificationtraining certification