Wells Fargo

Manager

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business;
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent

Branch Manager

DevOps Engineer

• Lead the strategy, design, and resolution of the most complex and high‑impact infrastructure, cloud, and platform challenges across Technology to drive reliability, scalability, and modernization.
• Support technology and application teams by engineering reliable, secure, and automated cloud platforms that provide efficient, timely, and highly available services to business partners and internal teams.
• Drive site reliability engineering (SRE) practices, including defining and managing SLIs, SLOs, SLAs, error budgets, incident response, and blameless post‑incident reviews.
• Ensure service quality, resiliency, security, and cost effectiveness of cloud and platform solutions across AWS, Azure, and OpenShift (OCP) environments.
• Review customer and platform requirements with engineering teams and implement highly complex infrastructure and platform initiatives impacting multiple lines of business or the enterprise.
• Lead the adoption of GitOps and Infrastructure‑as‑Code (IaC) practices using tools such as Terraform, Helm, Argo CD, Flux, and CI/CD pipelines to standardize deployments and reduce configuration drift.
• Drive systematic TOIL reduction by automating repeatable operational tasks, eliminating manual processes, and building self‑service platform capabilities.
• Embed DevSecOps controls into cloud and platform pipelines, including policy‑as‑code, secrets management, image scanning, and compliance automation.
• Understand and ensure risk management, security, and compliance requirements for supported platforms and partner with security, risk, and audit teams to implement key initiatives.
• Make decisions in complex, ambiguous, and multifaceted situations involving multiple concurrent infrastructure, cloud, and platform initiatives.
• Collaborate and consult with technology teams and senior leadership to resolve infrastructure and reliability issues and deliver optimal cloud‑native solutions.
• Provide technical leadership and guidance on leveraging new cloud, container, and platform technologies aligned with enterprise standards.
• Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology.
• Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release.
• Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture; for example cloud readiness, application modernization, data strategy.
• Function as the technical representative for the product during cross-team collaborative efforts and planning.
• Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards.
• Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high risk deliverables and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement.
• Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed.
• Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk.
• Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices.
• Interact directly with third party vendors and technology service providers.
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering.
• Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers.

Infrastructure SRE – Cloud Platform Engineering Lead

Security Engineer

• Conduct rigorous testing and certification of next-generation firewalls (NGFWs)
• Design and implement scalable, secure NGFW architectures across enterprise environments
• Lead cross-functional teams in planning and delivering projects using Agile methodologies
• Develop automation solutions for firewall provisioning and policy management
• Analyze performance trends and recommend improvements

Lead Info Security Engineer

Engineer

• Lead or participate in high level technical concepts spanning technology and business
• Develop specifications for complex infrastructure systems, design and test solutions
• Contribute to the testing of business, application and technical infrastructure requirements
• Drive solutions to reduce recovery
• Design complex system upgrades
• Resolve troublesome trends as they develop
• Develop a long range plan designed to resolve problems and prevent them from recurring
• Direct the daily risk and control flow of operations, focusing on policies, procedures, and work standards to ensure success
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Senior Mainframe Infra Engineer

• Coach, develop and build a high performing team to execute on business strategies
• Resolve low to moderately complex issues regarding the customer and employee experience
• Identify opportunities for making banking easier for customers
• Lead the branch while engaging stakeholders, peers, and internal partners
• Mentor and guide talent development of direct reports

Call Center Representative

• Direct timely and accurate functional, regional and site call center planning work
• Assist functional manager with the design of staffing and schedules needed to support operational needs and capacity planning
• Complete research work for site, regional or enterprise queues and workgroups
• Develop and deliver communication for enterprise team for ongoing changes in staffing and forecasting strategies
• Identify and recommend opportunities for process improvement and risk control development
• Provide feedback and training to specialists and analysts
• Address scheduling issues, including absences and tardiness
• Present input to managers regarding individual staff performance
• Make decisions and resolve issues to meet business objectives
• Interpret policies, procedures, and compliance requirements
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives

Senior Contact Center Planning Analyst

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business;
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent

Paralegal

• Research and resolve routine legal inquiries and issues to support attorneys with literature or document search
• Prepare agreements, documents and pleadings relating to matters
• Advise company personnel on routine legal matters
• Provide research and background investigation under the general direction of an attorney
• Prepare agreements, documents and pleadings relating to litigation and non-litigation matters according to specified content and format
• Receive direction from supervisors and exercise judgment within defined parameters
• Coordinate with attorneys on special requests or highly complex projects

Paralegal Associate

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
• Coach bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options
• Lead the branch while engaging stakeholders, peers, and internal partners

Risk

• Manage requests and perform highly complex data governance support functions that evidence compliance with 14+ Enterprise policies and procedures
• Build relationships with business partners at all levels both within and outside of Home Lending
• Collaborate with functional business partners, leaders, and executive management to provide support for strategic initiatives related to data management and risk mitigation
• Responsible for proactively identifying potential risks when implementing change, along with developing mitigation strategies and plans
• Lead cross-organizational initiatives to review, define, enhance, and document our processes, procedures, and controls
• Manage stakeholder relations with key partner groups and various teams across the organization
• Establish and execute program change management processes to support controls, implementation, and adoption
• Develop strategy and resolution of highly complex and unique challenges that require solid analytical skills
• Lead team and stakeholder meetings to facilitate decision making and drive adoptions and adherence to program requirements
• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an expert advisor to the leadership

Lead Business Execution Consultant – Home Lending Data Strategy, Governance

Account Manager

• Manage brokerage relationships and participate in moderately complex initiatives regarding servicing, support and growth.
• Identify opportunities for process improvements.
• Maintain and analyze moderately complex business, operational, or technical assignments that involve research, evaluation, and service.
• Build and maintain relationships and meet regularly with leaders to communicate trends and workable solutions.
• Provide recommendations to moderately complex issues and determine operational needs and manage relationships.
• Communicate trends and recommend solutions.
• Manage, support and resolve issues to ensure retention, growth and satisfaction.
• Provide analysis and negotiation of moderately complex contracts or issues.
• Manage projects, troubleshoots issues and follow up on operational, technical or transition issues.
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.

Senior Brokerage Relationship Manager

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent

Financial Planning and Analysis

• Manage and develop multiple specialized teams of less experienced managers and professional individual contributors with focus on delivering highly complex tasks and risk services for cross-functional stakeholders, internal partners associated with the function or affected by its outcome
• Work with senior management to develop and execute business plans to drive business results.
• Identify opportunities and strategies for process improvement and risk control development within the Operations management functional area
• Provide expertise on managing complex technical and operational processes with cross-group impact
• Lead Operations management team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables
• Interpret and develop range of policies and procedures relating to Operational management area
• Collaborate with and influence functional team on the operational processes and initiatives
• Develop and guide a culture of talent development to meet business objectives and strategy
• Build relationships to share best practices, influence decisions, and ensure efficiencies.
• Improve operations performance to enhance economics, efficiency, effectiveness, and risk management while boosting customer and employee experience.
• Coordinate financial planning, human capital planning, communications, risk reviews, and audits with key partners.

Branch Manager

Infrastructure SRE – Cloud Platform Engineering Lead

Lead Info Security Engineer

Senior Mainframe Infra Engineer

Branch Manager

Senior Contact Center Planning Analyst

Branch Manager

Branch Manager

Paralegal Associate

Branch Manager

Lead Business Execution Consultant – Home Lending Data Strategy, Governance

Senior Brokerage Relationship Manager

Branch Manager

Global Head of Corporate Banking Middle Office, Corporate & Investment Banking Lending Operations

Branch Manager