WeLink

Senior Salesforce Administrator

WeLink

full-time

Posted on:

Origin:  • 🇺🇸 United States • Utah

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Salary

💰 $110,000 - $140,000 per year

Job Level

Senior

About the role

  • As a Sr. Salesforce Administrator you will be responsible for managing and supporting the CRM applications, primarily focused on Salesforce across field service, and customer ops.
  • This role will also help support the integrations between other systems such as NetSuite and Chargebee along with implementing technical and functional solutions.
  • Define and implement best practices for technical analysis, design, develop, test and implement solutions/applications with necessary customizations and integrations
  • Perform technical analysis, design, develop, test and implement solutions/applications with necessary customizations and integrations
  • Maintain flows, data validation and processes already deployed
  • Improve and optimize existing processes
  • Gather requirements from product owners and the business
  • Own, document, and be an expert in processes, objects and automations related to Salesforce
  • Proactively offer best practice advice and recommendations
  • Evaluate and implementing new Salesforce releases, as well as providing training and support
  • Provide ongoing support to users, assist in research and follow up on user requests

Requirements

  • 5+ years of experience as a Salesforce Administrator
  • Salesforce Administrator/Developer certification preferred
  • Salesforce Field Service experience preferred
  • Experience in the administration and maintenance of Salesforce systems
  • Competency with Salesforce automations, including flows
  • Self-starter with a track record of creativity and innovation; not afraid to “chase down” answers.
  • Strong organization and project management skills
  • Desire to continue learning Salesforce and additional systems and platforms
  • Ability to provide Salesforce training and end-user support