Catalyst Inc.

Salesforce Administrator

Catalyst Inc.

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $75,000 - $90,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Serve as the product owner and primary Salesforce administrator, managing platform, integration project, users, security, roles, profiles, and permissions.
  • Configure and maintain objects, page layouts, record types, validation rules, and automation (flows, workflows, approval processes).
  • Maintain data quality through audits, duplication, and governance policies.
  • Contribute to HubSpot, Sales Navigator, Asana, Cvent, and other Salesforce-connected platform integrations.
  • Identify and resolve system inefficiencies, ensuring scalable, repeatable processes.
  • Improve pipeline visibility, forecasting accuracy, and revenue reporting through Salesforce.
  • Partner with Finance and Operations teams to align data tracking with organizational goals.
  • Support staff adoption by providing training, documentation, and responsive support.

Requirements

  • Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience).
  • 3–5+ years of Salesforce administration experience, ideally in a nonprofit or revenue operations environment.
  • Salesforce Administrator certification required.
  • Advanced Salesforce certifications (Advanced Administrator, Platform App Builder, Revenue Cloud) (Preferred).
  • Proven ability to drive adoption and optimize Salesforce for measurable impact.
  • Experience managing vendor/consulting partners and collaborating across multiple departments.
  • Self-starter mindset with the ability to lead projects end-to-end while remaining a hands-on Salesforce administrator.
  • Advanced Salesforce configuration, reporting, and automation expertise.
  • Strong analytical skills and a data-driven approach to problem-solving.
  • Excellent communication, training, and change management abilities.
  • Familiarity with Nonprofit Success Pack (NPSP) is a plus.
  • Project management skills with the ability to balance multiple priorities.
  • Startup experience is a plus.
Benefits
  • Flexible work hours, hybrid NYC office, half-day Fridays
  • Take time to recharge with a company-wide winter break in December.
  • Benefit from generous paid time off—including your birthday!
  • Access comprehensive benefits, from medical, dental, and vision coverage to supplemental insurance and backup childcare.
  • Grow your skills with formal and informal learning opportunities, plus tuition reimbursement.
  • Secure your financial future with a retirement plan, flexible spending accounts, and pre-tax commuter benefits.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce administrationSalesforce configurationSalesforce reportingSalesforce automationdata quality managementvalidation rulesautomation flowsworkflowsapproval processespipeline visibility
Soft skills
analytical skillscommunicationtrainingchange managementself-starter mindsetproject managementcollaborationproblem-solvingleadershiporganizational skills
Certifications
Salesforce Administrator certificationAdvanced Administrator certificationPlatform App Builder certificationRevenue Cloud certification
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