WebMD

Executive Director, HCP Omnichannel Content Innovation

WebMD

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Job Level

Lead

About the role

  • Lead the strategy for editorial innovation and evolution across our platforms and channels.
  • Develop test content working with content and design creators.
  • Model and project potential audience engagement for content.
  • Work with marketing innovation to test concepts.
  • Work across content, product and marketing groups to identify additional content innovation opportunities.
  • Work across groups to help develop plans to operationalize successful ideas.
  • Forecast and manage budget.
  • Ensure that winning concepts fit tightly with business goals and other product and content supporting them; ensure that the content universe works together without siloed pieces.
  • Manage people and teams across a matrixed organization.
  • Partner with other content and marketing leaders, plus product to help operationalize winning concepts.
  • Leverage data analytics, AI, social listening and other technologies to spot audience trends and drive strategy.
  • Report to the Group Vice President, Content.

Requirements

  • Bachelor’s degree in Journalism, Communications, Marketing, Design or a related field or equivalent years of expereince.
  • Minimum of 5 years of experience in innovative digital content ideation and development.
  • Minimum 5 years of management experience across people and programs.
  • Strong storytelling skills and creative thinking about how to engage audiences.
  • Understanding of how to use AI to help drive optimal creation.
  • Experience with a variety of content types: text, imagery, multimedia, interactive and channel-driven types (e.g., social).
  • Excellent organizational and project management skills.
  • Deep knowledge of health and medical topics and/or with professional/tailored audiences; ideally with some familiarity with healthcare professional needs.
  • Strong leadership abilities, excellent communication and organizational skills, and an understanding of medicine and science.
  • Ability to leverage data analytics, AI, social listening and other technologies.
  • Preferred: Demonstrated strong content judgement; advanced editing and storytelling skills; curiosity about audiences, ability to interpret and explain statistical data; commitment to integrity; ability to evangelize change and innovation; AI prompt creation; body of work demonstrating innovative content strategies.
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