Account Executive, New Business
Twilio
Senior Account Manager
Wayside Publishing
full-time
Posted on:
Origin: • 🇺🇸 United States • Alabama, Florida
Visit company websiteSalary
💰 $75,000 - $90,000 per year
Job Level
Senior
About the role
- Develop and implement strategic account plans for key customers within your territory, identifying opportunities for expansion, retention, and long-term partnership.
- Understand client goals, district initiatives, budgetary constraints, and timelines to offer tailored solutions aligned with customer success.
- Maintain deep familiarity with district procurement processes, funding cycles, and state-specific adoption requirements.
- Collaborate with the adoptions team to monitor legislation, market trends, and best practices that impact client decisions and procurement cycles.
- Build and nurture strategic relationships with clients through regular communication, site visits, and stakeholder meetings.
- Serve as a trusted advisor, helping clients navigate challenges and ensuring their satisfaction with Wayside Publishing’s products and services.
- Act as a subject matter expert and mentor to junior Account Managers; lead by example in customer engagement and strategic account planning.
- Work cross-functionally with Marketing, Product Development, Customer Support, and Adoptions teams to ensure alignment and success for assigned accounts.
- Conduct face-to-face meetings with prospective and existing clients; schedule appointments, perform cold calls, and present Wayside’s world language product offerings in person.
- Prepare and present detailed proposals that outline solutions, timelines, and pricing; negotiate terms and handle objections to close sales.
- Maintain accurate records of client interactions, sales activity, and performance metrics using Salesforce; generate reports and analyze trends.
- Represent the voice of the customer internally and advocate for customer success throughout the lifecycle of the account.
- Identify new business opportunities within both existing and potential accounts to drive revenue growth and market share.
- Travel approximately 50% of the time, adhering to the company’s travel guidelines.
- Other duties as assigned.
Requirements
- Bachelor's degree in business, education, or a related field.
- Minimum 6 years of proven experience as an Account Manager or in a similar client-facing role, preferably in a B2B environment.
- Strong understanding of the K-12 education market, including adoption cycles, funding mechanisms, and procurement processes.
- Experience with state-specific adoption cycles and ability to collaborate with adoptions and product teams.
- Demonstrated ability to meet or exceed sales goals and revenue targets.
- Strong leadership and mentoring abilities, with a collaborative, team-first attitude.
- Strong business acumen and sales process understanding with a results-oriented mindset.
- Excellent interpersonal, communication, and relationship-building skills, especially with senior-level stakeholders and district decision-makers.
- Demonstrated ability to manage multiple large accounts while mentoring junior team members.
- Strategic thinker with strong problem-solving and negotiating skills.
- Skilled at managing a dynamic schedule, prioritizing tasks, and navigating independently while traveling.
- Proficiency in CRM systems such as Salesforce and MS Office tools.
- Valid driver's license and willingness to travel extensively within the assigned territory.
- World Language teaching experience is a plus; proficiency in Spanish, French, German, or Italian is a strong plus but not required.
- Experience in the educational K-12 industry is preferred, but not required.
- Passion for education and a commitment to making a positive impact in the world language learning community.
