People Operations

• Distribute all relevant benefits materials to new hires and newly eligible staff, provide guidance on enrollment process via Workday and follow up to ensure completion of enrollment.
• Provide supplemental info to new enrollees once benefits are active, such as obtaining benefit ID cards.
• Perform regular audits of benefit vendor portals to identify and resolve discrepancies and work with vendor administrators to make necessary updates.
• Review terminations and ensure proper processing in various systems and accurate charges.
• Prepare monthly benefits related invoices for review and submit for payment; prepare monthly benefits reconciliations for Accounting.
• Work with payroll team to ensure accurate benefit deductions and confirm specifics of enrollment changes.
• Assist in answering general benefits questions and communicate benefit updates and plan changes to employees.
• Perform monthly audits of 401k enrollments via Fidelity, monitor contribution change files, and track participant eligibility.
• Provide support during annual Open Enrollment: development of communications, organization of education sessions, testing of new plans and rate changes.
• Assist with COBRA administration including monthly reconciliation of enrollments, changes, terminations and associated charges/credits.
• Maintain internal benefit files, employee overview documents, plan document records and create/update SOPs for benefit processes.
• Assist the People Team with special projects or tasks as necessary.

People and Benefits Coordinator

People Relations Coordinator

People Relations Partner

Senior People Solutions Business Partner

People Operations Lead

People Partner