People & Culture Manager
Onchain
Web3
People and Benefits Coordinator
Wasserman
full-time
Posted on:
Location Type: Remote
Location: Remote • California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $55,000 per year
Job Level
Junior
About the role
- Distribute all relevant benefits materials to new hires and newly eligible staff, provide guidance on enrollment process via Workday and follow up to ensure completion of enrollment.
- Provide supplemental info to new enrollees once benefits are active, such as obtaining benefit ID cards.
- Perform regular audits of benefit vendor portals to identify and resolve discrepancies and work with vendor administrators to make necessary updates.
- Review terminations and ensure proper processing in various systems and accurate charges.
- Prepare monthly benefits related invoices for review and submit for payment; prepare monthly benefits reconciliations for Accounting.
- Work with payroll team to ensure accurate benefit deductions and confirm specifics of enrollment changes.
- Assist in answering general benefits questions and communicate benefit updates and plan changes to employees.
- Perform monthly audits of 401k enrollments via Fidelity, monitor contribution change files, and track participant eligibility.
- Provide support during annual Open Enrollment: development of communications, organization of education sessions, testing of new plans and rate changes.
- Assist with COBRA administration including monthly reconciliation of enrollments, changes, terminations and associated charges/credits.
- Maintain internal benefit files, employee overview documents, plan document records and create/update SOPs for benefit processes.
- Assist the People Team with special projects or tasks as necessary.
Requirements
- Bachelor’s degree in HR Business Administration and/or 1+ years HR generalist experience.
- Excellent customer service skills with a proven ability of building good interpersonal relationships with people across the organization.
- Working knowledge of navigating and utilizing HRIS applications as well as best practices for personnel data recordkeeping.
- Must be extremely detailed oriented with excellent analytical and organizational skills.
- Well-developed problem-solving skills and ability to work independently to resolve issues.
- Comfortable troubleshooting issues over the phone, where necessary.
- Ability to manage multiple priorities and strict deadlines.
- Proficient in Microsoft Office applications, specifically Excel.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR generalist experiencebenefits administrationauditingenrollment processingdata recordkeepingCOBRA administration401k managementinvoice preparationreconciliationproblem-solving
Soft skills
customer serviceinterpersonal relationshipsattention to detailanalytical skillsorganizational skillsindependent worktroubleshootingtime managementcommunicationproject support
Certifications
Bachelor’s degree in HR Business Administration
