Product Manager

• Define and own the long-term ML strategy for customer understanding (preferences, engagement health) tied to WBD’s streaming growth goals.
• Translate company objectives into product priorities that directly enable personalization, marketing, and engagement improvements.
• Own and deliver the roadmap for customer understanding ML models across HBO Max and global streaming products.
• Drive prioritization and execution with Data Science, ML Engineering, and partner PMs to ship scalable, production-grade models.
• Act as the accountable owner for this ML domain, presenting strategy, progress, and trade-offs to executives and stakeholders.
• Build strong partnerships with product teams across Personalization, Growth, Content Discovery, and Marketing and Content Strategy teams to drive customer and business impact.
• Make and resolve key technical, strategic, and business trade-offs balancing short-term outcomes with long-term investment.
• Ensure all decisions are data-driven, transparent, and grounded in measurable customer and business value.
• Mentor PMs, TPMs, engineers, and data scientists to raise the bar in ML product management and cross-functional execution.
• Foster a collaborative culture that accelerates decision-making and increases team and partner productivity.
• Deliver measurable improvements in engagement, retention and churn reduction through ML-driven capabilities.
• Scale ML systems to reliably support >100M global customers and contribute to WBD’s position as a top 3 streaming platform.

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