Manager, Product Design
LawPay
Job Level
Senior
About the role
- Define, champion, and elevate the overarching UX vision and strategy across multiple product areas or an entire product line.
- Lead and inspire a team of designers, providing strategic direction and hands-on mentorship.
- Collaborate cross-functionally at the highest levels to proactively identify strategic opportunities, solve highly ambiguous and complex systemic problems, and deliver groundbreaking user-centered design solutions that drive transformative business growth and user engagement.
- You will play a mission-critical role in shaping the strategic direction and holistic user experience of our products, directly influencing product roadmaps and organizational priorities.
- Establish and evolve design principles, patterns, and best practices, ensuring a cohesive, intuitive, and highly refined user experience across all touchpoints.
- Build and nurture strong collaborative partnerships with Product, Engineering, Research, Content, and Business Leadership.
- Translate complex, often undefined business objectives into clear, actionable design strategies and initiatives.
- Champion design excellence, advocate for user needs at the executive level, and significantly contribute to building a world-class design organization by attracting, developing, and retaining top design talent.
- Lead governance and evolution of the design system; ensure it is scalable and adaptable to future AI/ML applications.
- Provide critical feedback and guidance to maintain the highest quality deliverables across the team.
- Guide and empower design teams to collaborate effectively with engineering leadership, defining technical architecture implications of design decisions, especially for AI/ML systems and highly automated workflows.
- Influence product roadmaps, organizational priorities, and overall company strategy.
Requirements
- A bachelor\'s degree in Human-Computer Interaction, Graphic Design, or a related field, and/or the equivalent of 9+ years of experience in UX/Product Design, with 2+ years in a lead-level capacity.
- An exemplary portfolio demonstrating a track record of defining and executing design strategies for entire product areas or platforms, significant organizational impact, and contributions to design culture and excellence.
- Mastery of industry-standard design tools, capable of setting best practices and evaluating new tools/technologies for team adoption.
- Expert knowledge of research methodologies and tools, with the ability to define research strategy for a product line or team.
- Proven ability to define and drive strategic user research initiatives that inform product vision and strategy across multiple product lines or the entire product.
- Experience collaborating at a strategic level with Research leaders.
- Exceptional communication, presentation, and negotiation skills, capable of influencing executive leadership and building strong cross-functional partnerships at the highest levels (e.g., with VP-level stakeholders).
- Ability to inspire and empower design teams and cross-functional partners.
- Visionary understanding and application of user-centered design principles, usability, accessibility, and ethical design to establish new standards and drive innovation across an organization.
- Ability to articulate and champion complex design strategies, their rationale, and their transformative impact on the business to executive stakeholders, while addressing organizational challenges.
- Ownership of the vision, strategy, and governance for enterprise-level design systems, ensuring their scalability, adoption, and ongoing evolution to support the entire product ecosystem. Experience leading and mentoring designers in design system contribution.
- Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.
- This position is preferred to sit in Austin, Texas.
