LawPay

Cloud Engineer

• Automate deployment, monitoring, and management for 100% AWS cloud based infrastructure
• Develop, implement and own developer focused internal tooling and automation as your product
• Share in new feature design as the cloud SME supporting container/k8s first designs
• Create and maintain automated Ci/CD pipelines that streamline the release process and ensure high-quality code is delivered rapidly and continuously in a safe and compliant manner
• Develop, manage and enhance the Internal Developer and Production Platforms achieving maximum availability and stability metrics
• Collaborate with developers to identify pain points and bottlenecks in the development process and design and implement solutions that improve the developer experience and increase overall productivity
• Put together comprehensive onboarding programs and training resources to seamlessly integrate new developers into the organization
• Participate in an on-call rotation and provide emergency support occasionally outside of normally scheduled hours as needed
• Evolve and extend observability tools and systems to determine and resolve performance and usability issues

Cloud Platform Engineer

Project Manager

• Support the intake and review of marketing requests, ensuring all required information is complete and aligned with project requirements
• Assist in building and managing projects in Asana, including task creation, timelines, and stakeholder assignments
• Coordinate and schedule project kickoff meetings and key milestones across cross-functional teams
• Help manage and track team workloads to ensure balanced resourcing and timely delivery
• Monitor project progress and proactively flag potential risks, dependencies, or timeline impacts
• Provide administrative and operational support, including documentation, status updates, and meeting coordination
• Collaborate closely with the Marketing Project Coordinator to support efficient project execution and continuous process improvement

Marketing Project Coordinator Intern

Business Operations

• Own and execute operational programs and process improvements that increase productivity, consistency, and effectiveness across the business.
• Design, deliver, and continuously improve cross-functional initiatives from problem definition through implementation, measurement, and communication of business impact.
• Build, maintain, and evolve reporting and dashboards that support both frontline execution and leadership decision-making.
• Partner with Enablement and functional stakeholders to ensure tools, documentation, training, and communications support successful rollout and adoption of operational initiatives.
• Collaborate with Business Operations and Business Systems partners to manage and improve core systems and the surrounding technology ecosystem.
• Act as a trusted operational partner to stakeholders across multiple business units by aligning priorities, removing blockers, and driving initiatives forward.
• Identify opportunities to centralize, automate, or standardize workflows to reduce manual effort and improve end-to-end experiences.
• Enable adoption of tools and processes through clear documentation, user support, and feedback loops.
• Monitor operational health through dashboards and exception reporting, identifying risks, gaps, and opportunities for improvement.Contribute to the effectiveness of the Operations team by modeling strong execution, collaboration, and accountability.

Business Operations Specialist – Marketing Ops

Backend Engineer

• Develop, maintain, and support backend services and APIs that power customer-facing websites and marketing platforms.
• Assist with integrations between Marketing Operations systems (e.g., Marketo, Salesforce) to ensure reliable data flow and workflow automation.
• Contribute to database design and maintenance to support marketing and customer data needs, with a focus on reliability and performance.
• Build and maintain APIs and services that integrate with third-party platforms and internal tools.
• Help optimize backend code and processes for performance, scalability, and stability.
• Collaborate with front-end developers, designers, and marketing stakeholders to deliver high-quality digital experiences.
• Troubleshoot and resolve backend issues, escalating complex problems when needed.
• Write and maintain clear technical documentation for systems, integrations, and processes.
• Communicate progress, risks, and status updates to relevant stakeholders.
• Follow issues and defects through their full lifecycle to resolution.
• Perform other related duties as assigned.

Backend Developer

Full-stack Engineer

• Collaborate with product managers and stakeholders to translate business problems into AI-powered search and retrieval solutions.
• Design and build hybrid search systems combining keyword search (BM25) and semantic/vector search to power intelligent discovery across large datasets.
• Develop and optimize retrieval pipelines used in RAG (Retrieval Augmented Generation) and AI-driven applications.
• Build scalable pipelines for document ingestion, indexing, embedding generation, and search ranking.
• Partner with the Data team to ensure the right data is collected, enriched, chunked, and indexed for retrieval systems.
• Design and implement AI-powered services that combine LLMs with search infrastructure.
• Write high-quality Python code to manipulate data, build search pipelines, and evaluate retrieval performance.
• Develop tools and infrastructure to support relevance tuning, search quality evaluation, and continuous improvement of ranking models.
• Work with our cloud operations team to deploy AI search services, monitor performance, and improve latency, relevance, and reliability

Software Engineer – AI Search

Engineering Manager

• Recruit, onboard, mentor, and grow a diverse team of engineers and contractors.
• Foster a culture of trust, collaboration, inclusion, and continuous learning.
• Promote career development via regular coaching, mentoring, and support.
• Ensure high-quality software development practices across the entire lifecycle.
• Enhance team productivity and efficiency by continuously improving engineering processes.
• Drive application performance, scalability, and sustainability by owning technical initiatives.
• Work with product managers, designers, and stakeholders to prioritize roadmap items, identify risks, negotiate trade-offs, and align on outcomes.
• Collaborate with UX to build intuitive, modern web applications.
• Support software releases through coordination with DevOps, QA, and support teams.
• Solve complex technical challenges through architecture, design, and process discussions.
• Establish clarity and alignment by participating in sprint review, planning, grooming, and retrospectives.
• Break down complex problems into manageable tasks and advocate for data-informed decision-making.
• Actively contribute to long-term technical and organizational planning.
• Represent engineering in cross-functional strategy conversations with clarity and influence.

Engineering Manager – Payments Platform

Data Engineer

• Lead design discussions around data architecture, modeling strategy, and platform evolution
• Identify opportunities to simplify and scale the data platform
• Drive improvements to data reliability, observability, and data quality
• Establish and promote best practices for data modeling, testing, and code review
• Help the team prioritize work and balance speed with technical quality
• Develop and optimize ETL processes
• Integrate data sources across a broad product portfolio to provide stakeholders access to key information they need to excel at their job
• Mentor other data engineers
• Challenge how business use cases fit together and fit into our product
• Determine and proactively communicate future impacts of proposed or ongoing work
• Help the team mitigate any issues that arise in their product and its ecosystem
• Model data and metadata to support ad-hoc and pre-built reporting facilitating data access for our BI tools and analytical reporting
• Provide technical guidance to help Data Engineering evolve access to data platform
• Work with engineering to integrate tracking of new functionality into the data ecosystem
• Optimize the performance of business-critical queries
• Explain why the projects their team is working on have been prioritized over other projects

Senior Data Engineer

• Design and build scalable web applications using modern backend and frontend technologies (e.g., Rails, Node.js, React, or similar frameworks)
• Lead complex technical initiatives that span multiple systems and teams
• Define and evolve system architecture to support long-term scalability and reliability
• Build and maintain APIs and backend services that power product functionality
• Improve existing systems to enhance performance, maintainability, and user experience
• Collaborate with product and design teams to translate business needs into technical solutions
• Identify and address technical risks related to performance, security, and reliability
• Write high-quality, well-tested code and participate in code reviews
• Support production systems through debugging, monitoring, and performance improvements
• Mentor engineers and help raise engineering standards across teams

Staff Full-Stack Software Engineer

Product Designer

• Partner with Product to identify and lead the growth roadmap and experimentation backlog, identifying opportunities across onboarding, activation, engagement, retention, and monetization.
• Translate growth strategies and hypotheses into experiments, product improvements, and scalable experiences.
• Design experiences such as onboarding flows, feature discovery, in-product education, and expansion or upgrade paths.
• Partner with Product and Engineering to shape and run experiments, including A/B tests and iterative product improvements.
• Use behavioral data, usability testing, customer feedback and funnel analysis to inform and validate design decisions and uncover growth opportunities.
• Define success metrics and evaluate the impact of shipped work.
• Collaborate closely with Product and Engineering leaders, and Growth stakeholders to shape initiatives and align on priorities.
• Contribute design perspective and user insight to product strategy and roadmap discussions.
• Help teams navigate tradeoffs between experimentation, technical constraints, and long-term product quality.
• Produce clear user flows, prototypes, and polished UI across the design lifecycle.
• Ensure growth optimizations maintain clarity, trust, and usability for professional users while preserving long-term product quality.
• Identify repeatable growth patterns and contribute them to the design system helping ensure consistent and scalable experiences across the platform.

Senior Product Designer – Growth

QA Engineer

• Work effectively as an embedded engineer on a scrum team, and across teams when user features span multiple teams, contributing meaningfully to technical discussions
• Design and execute comprehensive test strategies across UI and API layers, ensuring they reflect real customer scenarios
• Write high-quality test cases that tell a story about customer interactions, and maintain them throughout their entire lifecycle
• Contribute tests to our Python/Playwright/pytest automation framework, expanding coverage for both UI and API scenarios
• Champion the customer experience at every stage of development, viewing deliverables through the customer’s lens
• Identify and document defects with comprehensive root cause analysis
• Drive continuous improvement in our Defect Leakage Rate, recognizing that every bug reaching production erodes customer trust
• Proactively engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification—raising concerns before work enters the sprint, not after
• Become a Subject Matter Expert (SME) for specific technical areas or product components
• Collaborate with SDET team members and developers to determine which tests are high-value candidates for automation

Senior Quality Engineer

Sales

• Develop and implement effective sales strategies to achieve corporate revenue objectives for enterprise sales. Lead by example and foster a high-performance sales culture.
• Build a strong sales pipeline through networking, referrals, lead generation, and business development. Implement processes to accurately forecast and manage pipeline progression.
• Cultivate deep relationships with key enterprise prospects and customers, acting as an advisor and partner. Identify and capitalize on future upsell and cross-sell opportunities, helping CS expand the relationships and increase revenue.
• Stay informed of industry trends, competitor activities, and market demands to strategically position the company’s products and solutions to potential customers.
• Work closely with Marketing, Product, and Customer Success teams to ensure alignment of messaging, product fit, and customer satisfaction.
• Regularly track and report on key sales metrics and performance against targets. Use data-driven insights to make adjustments and continuously optimize strategies.

Director of Enterprise Sales

Payroll

• Process payroll for employees accurately and on schedule using Workday.
• Review payroll data including hours worked, deductions, bonuses, and commissions.
• Ensure compliance with payroll laws, tax regulations, and company policies.
• Maintain and update payroll records, employee information, and tax documentation.
• Investigate and resolve payroll discrepancies in a timely manner.
• Coordinate with HR and Finance teams regarding employee changes, benefits, and compensation updates.
• Prepare payroll reports and assist with audits as needed.
• Manage garnishments, deductions, and payroll adjustments.
• Ensure confidentiality and security of payroll information.

Payroll Specialist

Engineer

• Hands-on experience with Identity & Access Management, including Zero Trust policies, enterprise IdPs (Okta, Entra ID, Ping), SSO/SCIM, RBAC, and authentication protocols (OAuth2, OIDC, SAML)
• Experience building and supporting REST API integrations and middleware platforms (Zapier, Workato, N8N), including authentication flows (OAuth2, JWT), logging, monitoring, and troubleshooting.
• Experience supporting AWS and/or Azure environments, including IAM roles and policies, secure networking, and Infrastructure as Code (Terraform, ARM, CloudFormation).
• Ability to troubleshoot integration, authentication, and cloud infrastructure issues while maintaining clear documentation and environment standards.

Senior Cloud & Identity Engineer

• Design and implement customer-facing features across the stack using Ruby on Rails and React.
• Build and maintain APIs and backend functionality that support scalable product experiences.
• Contribute to and evolve reusable UI components and frontend patterns.
• Collaborate with Product and Design to break down work, assess tradeoffs, identify risks, and align solutions to business objectives.
• Own and modernize areas of the application to improve usability, performance, reliability, and maintainability.
• Write high-quality, well-tested code; participate in code reviews and help raise the team’s engineering standards.
• Debug and troubleshoot production issues; partner with QA/DevOps to support safe, reliable deployments.
• Communicate clearly with technical and non-technical stakeholders to gather requirements and propose pragmatic solutions.
• Contribute to agile team rituals (planning, refinement, retrospectives) and help the team deliver predictably.
• Share knowledge through pairing, code reviews, and technical guidance (mentorship expected at senior end of the range).

Software Engineer, Full-Stack – Mid-Senior

Onboarding Specialist

• Master the product through a formal onboarding program and continued learning.
• Prepare and lead customer onboarding experience assessing customer needs, and customizing onboarding experience to maximize utilization and delight.
• Complete assigned tasks in an organized manner to ensure project deadlines.
• Proactive outreach to ensure customer success during their first 90 days post-live.
• Provide timely response to customer inquiries via phone and email.
• Enhance customer satisfaction by providing distinctive service in all interactions.
• Establish a trusted advisor relationship to ensure customer satisfaction.
• Utilize Zoom to provide efficient face-to-face customer service.
• Utilize SalesForce to manage customer interaction and inquiries.
• Partner with Sales, Product and Services teams to define ongoing best practices for onboarding tasks.
• Ensure all check-ins and go-live targets are executed on time
• All notes & fields are filled in throughout Onboarding for each firm
• Serve as a MyCase brand ambassador to create promoters within industry
• Represent Onboarding department at offsite meetups and customer conferences with customers and prospects