Walmart

Manager, Strategic Account Management

Walmart

full-time

Posted on:

Location Type: Hybrid

Location: San Bruno • California • 🇺🇸 United States

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Salary

💰 $80,000 - $202,000 per year

Job Level

Mid-LevelSenior

About the role

  • Managing strategic accounts: Serve as a strategic consultant/account manager accountable for driving business growth across a portfolio of strategic sellers.
  • Developing strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business.
  • Overseeing business performance: Lead annual and quarterly business planning and performance tracking for strategic sellers.
  • Conduct deep dive analysis on issues affecting seller business performance and implement corrective actions.
  • Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.
  • Being a trusted advisor: Develop strong and trusting relationships with partners.
  • Serve as the account quarterback working across the organization to solve issues, address pain points and implement growth initiatives.
  • Employ a one team approach to accomplish the goals of the business and drive negotiations from a win-win perspective that establishes credibility and trust with our partners and delivers consistently improved performance.
  • Optimizing offer quality: Work directly with sellers to optimize their listings including PDP content, ratings and reviews, ship speed and price competitiveness to maximize search optimization and discoverability across the platform.
  • Driving adoption of seller services: Teach sellers how to be more successful across the Walmart platform and maximize awareness and adoption of seller growth initiatives including Walmart Fulfilment Services (WFS), Walmart Connect, and more.
  • Developing strategic marketing plans: Develop seller marketing plans - including events, site placements and promotions - that drive incremental traffic and GMV.
  • Working cross-functionally: Collaborate with Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.
  • Autonomous Work: Will be responsible for management of the above and action with limited manager oversight.

Requirements

  • 3 years of experience in e-commerce.
  • 3 years of experience working with sellers/ suppliers/vendors, etc.
  • 3 years of experience in merchandising/ category management.
  • 3 years of experience in Business Management, Marketing, Omni-Channel Merchandising, Marketplace, or a related area OR Bachelor's degree in Business or a related field.
  • Proficiency in MS Office, with a focus on Excel.
  • Strategic mindset and ability to prioritize tasks.
  • Detail-oriented with a bias for action and a collaborative team player.
  • Results-driven with a proactive approach to problem-solving and goal achievement.
  • Excellent communication skills, including the ability to deliver presentations to peers, leadership, and internal and external stakeholders.
  • Digital literacy and analytics skills.
  • Strong business acumen.
  • Support the development of executive-level presentations and perspectives.
Benefits
  • Beyond competitive pay, you can receive incentive awards for your performance.
  • Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
e-commercemerchandisingcategory managementbusiness managementmarketingomni-channel merchandisingdigital literacyanalyticsMS OfficeExcel
Soft skills
strategic mindsetdetail-orientedcollaborative team playerresults-drivenproactive problem-solvingexcellent communicationpresentation skillsstrong business acumentrust-buildingnegotiation
Certifications
Bachelor's degree in Businessrelated field certifications
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