Würth Industry USA

Account Executive

• Schedule, create, and lead quarterly business reviews.
• Formulate medium to long-range sales plans to protect, grow, and diversify the relationship with a defined group of customers.
• Develop and implement a strategic customer growth roadmap/plan with the focus on implementing new business awards and building customer dependences.
• Aggressively pursue additional sales opportunities and proactively drive opportunities to successful closure.
• Engage customer contacts to initiate contract renewal process, and ensure contracts are renewed on time.
• Monitor competitive activity in each account and ensure appropriate response strategies are formulated and communicated.
• With autonomy and tenacity, resolve issues and ensure customers receive high quality customer service.
• Ensure customer profitability by maintaining and/or improving customer margin through coordinated activity with Sales Operations and other departments (obtaining customer approval on substitutes/alternatives, getting necessary price increases implemented, etc.)
• Maintain accurate information for sales pipeline, prospects, customer information and communication logs within the CRM system.
• Assist in the management of all elements of contractual obligations, including but not limited to excess & obsolete inventory, value added/value engineered, cost savings documentation, pricing/material index reviews, inventory reductions, and expense minimization.
• Own relationships with mid-level clients (i.e. Purchasing Manager) and foster relationships with senior clients (i.e. Purchasing Director, C-Suite, etc.).
• Support customer implementations and continuous improvement initiatives
• Perform all other duties as assigned.

Sales Representative

Sales

• Coordinate and lead cross-departmental functions to provide best-in-class service to assigned customers (IE. Inside Sales, Sourcing, Purchasing, Engineering, etc.)
• Achieve and/or exceed company plans and departmental KPI goals
• Manages and Directs work of functional team, including hiring, corrective action, performance appraisals and pay review, budget and processes.
• Ability to lead and motivate a large team, manage performance, and foster a collaborative and productive work environment in accordance to Wurth basic principles.
• Implement training programs to ensure staff are equipped with necessary skills and knowledge, including new employee onboarding.
• Manage workforce planning, staffing, and labor relations to meet operational requirements.
• Collaborate with the team to identify, research, and resolve customer issues using SAP and CPS
• Supports Outside Sales on quotes and new opportunities
• Participates in Internal & External RAILs
• Supports and coaches team on the preparation of Wurth Business Reviews
• Control margining to maintain and meet company profitability objectives
• Coordinates projects within the department and in collaboration with other departments
• Oversight of the ECN process
• Ensure complete customer satisfaction is being met by team
• Understands and is capable of mentoring team on OR related topics
• Performs other duties, as assigned

Sales Representative

Manager, Business Sales – Strategic Accounts