Würth Industry USA

Account Executive

• The Strategic Account Sales Representative is responsible for building and maintaining positive relationships with various customer contacts by promoting solutions and services while growing sales and profitability.
• This position serves as the key point of contact between the customer and multiple internal department contacts within the organization.
• Additionally, ensuring that all obligations within a customer contract on met on time by both parties.
• Lead and execute quarterly business reviews, driving strategic discussions and action plans for sustained growth.
• Develop and implement forward-thinking sales strategies to expand, protect, and diversify key customer relationships.
• Craft and execute a strategic customer growth roadmap, focusing on securing new business awards and deepening customer dependencies.
• Proactively identify and capitalize on new sales opportunities, driving them to successful closure with a results-driven approach.
• Engage key customer contacts to initiate contract renewal process and ensure seamless and timely renewals.
• Proactively monitor competitive activity in each account and ensure appropriate response strategies are formulated and communicated.
• Take ownership of issue resolution, and ensuring customers receive high quality customer service.
• Optimize customer profitability by collaborating with Sales Operations and other departments to implement pricing strategies, approve substitutes, and secure necessary increases.
• Maintain accurate information for sales pipeline, prospects, customer information and communication logs within the CRM system.
• Manage key contractual obligations, including but not limited to excess & obsolete inventory, value added/value engineered, cost savings documentation, pricing/material index reviews, inventory reductions, and expense minimization.
• Cultivate and strengthen relationships with mid-level client stakeholders while strategically engaging senior executives to expand influence and business opportunities.
• Support seamless customer implementations and drive continuous improvement initiatives to enhance long-term customer success.