VSP Vision Care

Senior Accounts Receivable Specialist

VSP Vision Care

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $18 - $29 per hour

Job Level

Senior

Tech Stack

ERP

About the role

  • Provide Accounts Receivable and Collections services to customers for all Lines of Business supported, including mid to large-market and strategic relationships
  • Act as expert advisor on Accounts Receivable and Collections services and primary point of contact for billing and collection inquiries
  • Research and resolve complex internal and external billing and payment inquiries
  • Perform billing, cash application, reconciliation, customer research and exception activities
  • Create, review, and recommend documents to generate customer billing
  • Use data-driven approach to resolve billing disputes and payment issues
  • Execute internal and external collection activities; recommend billing adjustments, write-offs, and customer refunds for approval
  • Prepare timely and accurate billing and reconciliation reports
  • Identify at-risk customers and coordinate with Sales, Management, and partners to resolve issues
  • Analyze customer requirements and recommend billing structures to support complex requirements
  • Identify and escalate system or process trends; work with leadership on solutions
  • Comply with data integrity, security policies, internal controls, and procedures
  • Help onboard and mentor new teammates and flex as needed to support business needs

Requirements

  • Two to four years of Account Service or Banking/Accounts Receivable experience or equivalent experience demonstrating the ability to build effective relationships and resolve a variety of issues
  • Bachelor’s degree in Accounting, Finance, or related field preferred
  • One year of experience working in an ERP based Accounts Receivable environment preferred
  • Active Accounts Receivable Specialist Certification preferred
  • Solid understanding of basic accounting principles; familiarity with SAP preferred
  • Strong problem-solving, documentation, research, resolution, data analysis and multi-tasking skills
  • Critical thinking and analytical, solution-oriented approach
  • Ability to perform detailed numerical work and meet tight deadlines
  • Excellent communication and interpersonal skills
  • Proficient in MS Office applications and reporting using data
  • Must be available to work within the full range of division hours of operation
  • Clean credit history as reported by credit report
  • Subject to pre-employment substance abuse testing