Accounts Receivable Representative II
US Anesthesia Partners
Accounts Receivable and Collections Manager
AireSpring
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
ERPOracle
About the role
- Lead and motivate the Accounts Receivable and Collections team to achieve aggressive DSO and cash collection goals.
- Oversee day-to-day operations for billing dispute resolution, unapplied payments, and reconciliation of high-value customer accounts.
- Develop, implement, and continuously refine strategies to improve collection effectiveness and streamline A/R processes.
- Review customer credit applications, analyze financial stability, establish credit limits, and determine when deposits or other credit protections are required.
- Partner with Sales, Account Management, and Channel Partner teams to resolve escalations and maintain positive customer relationships while enforcing payment discipline.
- Manage collections for enterprise and wholesale accounts, ensuring professional, consistent follow-up and adherence to credit policies.
- Analyze aging trends, forecast cash receipts, and report on A/R performance to executive leadership.
- Drive automation initiatives and system enhancements within ERP, CRM, and collections platforms to improve data accuracy, transparency, and efficiency.
- Handle escalated accounts directly, negotiate settlements, and lead strategic recovery efforts on overdue balances.
- Collaborate with internal teams including Finance, Billing, and Operations to ensure billing accuracy, timely dispute resolution, and compliance with contract terms.
- Maintain strict compliance with applicable laws, regulations, and ethical standards in all collection and credit activities.
- Coach, train, and develop team members to enhance performance, accountability, and communication.
- Identify opportunities for continuous improvement through analytics, root-cause analysis, and best-practice benchmarking.
Requirements
- Bachelor’s degree in Accounting, Finance, or Business Administration (or equivalent experience)
- Minimum 7 years of progressive experience in Accounts Receivable, Credit, or Collections, with at least 3 years in telecom, managed services, or SaaS. (this is a must)
- Strong knowledge of telecom billing processes, dispute management, and recurring revenue models.
- Demonstrated leadership in managing teams handling large enterprise or high-profile accounts.
- Proven ability to design and implement A/R system and workflow enhancements (ERP, CRM, or custom integrations).
- Experience evaluating customer creditworthiness, setting credit limits, and making deposit determinations based on risk assessments.
- Advanced understanding of credit risk, cash flow forecasting, and aging analysis.
- Strong negotiation, communication, and analytical skills.
- Experience with ERP and collections management platforms such as Oracle, SAP, or NetSuite preferred.
- Working knowledge of relevant collection and credit compliance regulations.
Benefits
- Medical Benefits with optional supplemental services through AFLAC
- Paid Time-Off Plan
- Paid Holidays
- 401K with employer match
- AT&T Discount on personal mobile plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Accounts ReceivableCollectionsbilling dispute resolutionfinancial analysiscredit risk assessmentcash flow forecastingaging analysisA/R system enhancementsworkflow enhancementsnegotiation
Soft skills
leadershipteam motivationcommunicationanalytical skillsproblem-solvingcollaborationcoachingtrainingaccountabilitycontinuous improvement
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business Administration
