AireSpring

Marketing

• Assist in the planning, execution, and coordination of marketing campaigns across multiple channels
• Support the organization and management of trade shows, conferences, and other marketing events
• Collaborate with team members to create and distribute engaging content for email marketing and social media campaigns
• Manage and update the company's social media presence, ensuring consistent brand messaging
• Coordinate with external vendors and internal stakeholders to ensure timely delivery of marketing materials and collateral
• Track and analyze marketing campaign performance, providing regular reports on key metrics
• Assist in the development and maintenance of marketing calendars and project timelines
• Support the creation and distribution of marketing materials, including brochures, presentations, and digital assets
• Contribute to the management of the company's website content and blog
• Assist in conducting market research and competitor analysis to inform marketing strategies
• Maintain organized records of marketing activities, expenses, and results

Marketing Coordinator

Security Engineer

• Administer and maintain IT systems and infrastructure, including servers, storage, and cloud platforms, to support telecom operations.
• Ensure the performance, security, and availability of enterprise IT systems tailored to the telecom industry’s needs.
• Collaborate with internal teams to support telecom-specific applications and integrations.
• Manage user accounts, access permissions, and IT resources across various systems.
• Monitor system performance, troubleshoot issues, and provide timely resolutions to minimize downtime.
• Implement and manage data backup, recovery, and disaster recovery solutions.
• Ensure compliance with telecom industry standards, data protection regulations, and company policies.
• Create and maintain documentation for system configurations, processes, and troubleshooting guides.
• Provide technical support to end users, ensuring effective communication and resolution of IT-related concerns.
• Research and recommend technology upgrades or enhancements to optimize IT operations.
• Stay updated on the latest IT trends and practices relevant to the telecom sector.
• Follow SOC2 protocols to ensure the company’s compliance with industry standards for security and data privacy.
• Handle other duties as assigned by management, contributing to the team’s success and business objectives.
• Must learn proprietary applications.

IT Security Systems Administrator – Telecom

Engineer

• Collaborate with other teams to ensure seamless integration of UCaaS services with clients’ existing IT environments.
• Oversee the configuration, deployment, and troubleshooting of UCaaS systems based on Alianza Metaswitch platforms.
• Ensure the UCaaS service delivery aligns with customer requirements, business objectives, and best practices.
• Develop and maintain detailed documentation for UCaaS systems, configurations, and procedures.
• Manage technical escalations and provide expert guidance to the engineering team in resolving complex issues.
• Establish and monitor key performance metrics for UCaaS service delivery and improve service quality.
• Coordinate with sales and customer support teams to ensure alignment and customer satisfaction.
• Ensure compliance with SOC2 standards in all UCaaS operations, maintaining security, privacy, and data protection requirements.
• Handle other duties as assigned by management

Senior UCaaS Engineer

Senior UCaaS Engineer – Telecom

Events

• Oversee the planning and execution of corporate events
• Manage event-related documentation
• Coordinate event promotion with internal teams

Corporate Event Coordinator – Telecom

Client Partner

• Recruit, enable, and support partners—agents, resellers, and integrators
• Drive revenue by supporting partners in identifying and closing opportunities
• Create and execute joint business plans tailored to regional market trends
• Deliver training on AireSpring’s portfolio: SIP Trunking, Hosted PBX, SD-WAN, MPLS, Internet Access
• Monitor partner performance, analyze data, and adjust strategies to meet KPIs
• Conduct reviews with partners to ensure alignment and growth

Regional Partner Development Manager – Telecom Sales

• Collaborate with other teams to ensure seamless integration of UCaaS services with clients’ existing IT environments.
• Oversee the configuration, deployment, and troubleshooting of UCaaS systems based on Alianza Metaswitch platforms.
• Ensure the UCaaS service delivery aligns with customer requirements, business objectives, and best practices.
• Develop and maintain detailed documentation for UCaaS systems, configurations, and procedures.
• Manage technical escalations and provide expert guidance to the engineering team in resolving complex issues.
• Establish and monitor key performance metrics for UCaaS service delivery and improve service quality.
• Coordinate with sales and customer support teams to ensure alignment and customer satisfaction.
• Ensure compliance with SOC2 standards in all UCaaS operations, maintaining security, privacy, and data protection requirements.
• Handle other duties as assigned by management.

Senior Voice Engineer – Telecom

Software Engineer

Manager – UCaaS Engineering, Telecom

Full-stack Engineer

• Developing and maintaining robust, scalable web applications using .NET technologies
• Create responsive and intuitive user interfaces with modern React Framework
• Implementing RESTful APIs and integrating with various third-party services
• Writing clean, efficient, and well-documented code
• Collaborating with cross-functional teams to understand and implement business requirements
• Troubleshooting and resolving complex technical issues
• Continuously improving application performance and user experience

Full Stack Software Developer

Project Manager

• Project Leadership & Execution: Lead end-to-end project management for IoT and mobility solution deployments.
• Define project scope, timelines, deliverables, and resource plans in collaboration with stakeholders.
• Manage risks, dependencies, and change control throughout the project lifecycle.
• Client & Stakeholder Engagement: Serve as the primary point of contact for enterprise clients, ensuring clear communication and satisfaction.
• Translate business needs into actionable project plans and technical requirements.
• Facilitate cross-functional collaboration between engineering, product, and support teams.
• Technical Oversight & Delivery Support: Coordinate the design and implementation of IoT-enabled telecom solutions.
• Oversee enterprise mobility account management and device provisioning across carriers.
• Ensure high performance and uptime of client deployments through structured monitoring and escalation processes.
• Reporting & Continuous Improvement: Track and report on project progress, KPIs, and post-implementation outcomes.
• Stay informed on industry trends in IoT, telecom networks, and device management to inform future projects.

Project Manager – Telecom Mobility, IoT Solutions

Database Administrator

• SQL Server Administration
• Install, configure, and maintain SQL Server instances across development, test, and production environments
• Perform regular database maintenance, including backups, restores, indexing, and patching
• Monitor and optimize database performance and troubleshoot performance issues
• Ensure database security, access controls, and compliance with internal policies
• Development Support
• Collaborate with development teams to support database-related requests, new feature development, and troubleshooting
• Design, write, and optimize stored procedures, functions, views, and complex SQL queries
• Assist with database design, schema changes, and data modeling activities
• Provide guidance on SQL best practices and efficient data access patterns
• Reporting & Data Integration
• Build and maintain complex Power BI reports and datasets, incorporating data from multiple tables, systems, and applications
• Create or optimize data models and dataflows to support reporting needs
• Ensure accuracy, performance, and reliability of BI solutions
• Collaborate with stakeholders to gather reporting requirements and translate them into technical solutions
• System Monitoring & Maintenance
• Implement monitoring tools and processes to ensure database health, uptime, and performance
• Proactively identify and resolve database or data quality issues
• Support disaster recovery planning, testing, and execution
• SOC2 Protocols: Assist with SOC2 protocols compliance by implementing and maintaining security controls.
• Conduct regular audits and assessments to verify adherence to SOC2 standards.
• Develop and enforce policies and procedures to safeguard sensitive data.
• Collaborate with the security team to address any vulnerabilities or risks identified during SOC2 audits.

Database Administrator, DBA

• Lead end-to-end project management for IoT and mobility solution deployments
• Define project scope, timelines, deliverables, and resource plans in collaboration with stakeholders
• Manage risks, dependencies, and change control throughout the project lifecycle
• Serve as the primary point of contact for enterprise clients, ensuring clear communication and satisfaction
• Facilitate cross-functional collaboration between engineering, product, and support teams
• Coordinate the design and implementation of IoT-enabled telecom solutions
• Track and report on project progress, KPIs, and post-implementation outcomes