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Business Analyst – Telecom
AireSpringBusiness Analyst supporting Telecom needs in a fully remote position. Focus on requirements gathering, process improvement, and effective solution delivery.
Tech Stack
Tools & technologiesSDLCSQL
About the role
Key responsibilities & impact- Facilitate meetings and workshops with internal stakeholders to capture business requirements.
- Translate business needs into clear, well-documented functional specifications, and obtain stakeholder sign-off.
- Evaluate the feasibility and technical implications of business requirements.
- Convert functional requirements into technical documentation and support the development team in understanding and delivering the solution.
- Analyze current business processes to identify pain points, inefficiencies, and redundancies.
- Design or recommend optimized process flows that align with business goals and industry best practices.
- Conduct in-depth data analysis to determine transformation requirements and support business objectives.
- Develop reports, dashboards, or presentations to communicate insights effectively to stakeholders.
- Collaborate with IT teams to design solutions that address business requirements effectively and sustainably.
- Perform high-level functional testing to ensure solutions meet specifications before User Acceptance Testing (UAT).
- Support business users during UAT and ensure smooth transition to production.
- Act as a bridge between business and technical teams, ensuring alignment and mutual understanding.
- Manage stakeholder expectations and maintain transparency on project scope, changes, and progress.
- Assist Project Managers in planning, timeline management, and ensuring timely delivery of project milestones.
Requirements
What you’ll need- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
- 3–5+ years of experience as a Business Analyst, preferably within the Telecom or Managed Services industry.
- Strong analytical, problem-solving, and process improvement skills.
- Excellent communication and documentation abilities.
- Proven experience working with remote teams and cross-functional stakeholders.
- Proficiency in tools such as Excel, PowerPoint, Visio, JIRA, Confluence, or equivalent.
- Knowledge of SQL or similar data querying tools is a plus.
- Familiarity with SDLC, Agile, or Waterfall methodologies.
Benefits
Comp & perks- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisfunctional specificationstechnical documentationprocess improvementSQLSDLCAgileWaterfall
Soft Skills
analytical skillsproblem-solvingcommunicationdocumentationcollaborationstakeholder managementexpectation management