Assist with delivering generated invoices to the customer on a regular basis via mail, email, customer ports, etc.
Contact customers for all past due invoices and field calls from customers with questions or complaints, recording all correspondence. Pursuance of all delinquent accounts until final resolution.
Communicate clearly with customers & management using excellent verbal and written skills. Maintain close relationships with customers to achieve stated goals.
Research individual invoices against manual files or pre-arranged customer agreements as necessary.
Communicate with account managers, business centers or higher management as accounts are deemed uncollectible at department level.
Perform summary billings for pre-defined list of customers on a regular basis using Excel & various reporting tools. Prepare custom invoices per customer requirements.
Prepare credits notes and obtain required approvals.
Maintain a 5% delinquency rate or less with assigned accounts. Credits & unapplied cash age no more than 30 days with all cleared from customer accounts by the end of the fiscal month.
Assist in ad hoc projects as needed.
Embrace a spirit of continuous improvement by analyzing processes and suggesting areas that require enhancement.
Work as part of a team with both local personnel and those in remote locations.
Requirements
Two years of accounts receivable or similar experience.
Proficiency in Excel, Word and computer systems in general.
Knowledge of JD Edwards is a plus.
Benefits
This will be a temporary position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivableinvoice generationsummary billingcredit notes preparationprocess analysiscustomer agreements research