Vista Group

Customer Support

• Take ownership of investigating, tracking, finding solutions, and resolving technical support issues and questions, including testing solutions before deploying to production, understanding program code and error logs, and logging software bugs, in collaboration with clients, team members, vendors, and third parties around the world in various roles
• Install and configure Vista Group software remotely and onsite as part of troubleshooting and resolving issues or onboarding as needed
• Expected to collaborate across regions and departments, taking on diverse tasks and initiatives. Whether on an ad hoc basis, temporarily, or as part of a structured rotation program, you'll gain valuable experience working with different teams, expanding your skill set, and contributing to impactful projects
• Become knowledgeable of the Vista Group software and the cinema industry to effectively serve clients.
• Upskill and train clients, team members, vendors, and third parties via various methods such as creating documentation and hosting training sessions.
• Build strong relationships with clients and team members.
• Be available on bi-monthly rotation for urgent after-hours support
• Other responsibilities as assigned

Support Specialist

Sales

• Develop and execute sales strategies to grow revenue across advertising, partnerships, and sponsorships
• Manage and grow relationships with studios, distributors, streamers, brands, and media agencies
• Identify and secure new commercial opportunities aligned with Flicks’ audience and solutions
• Create sales proposals and present them to clients
• Manage the full sales cycle from prospecting to closing deals

Sales Manager

Account Manager

• Drive ARR growth by leading new Cloud and Payment deals.
• Build ARR through global partnerships that create regional opportunities without conflicts.
• Collaborate with Business Operations, Finance, and Legal to create client-aligned deals.
• Educate clients on platform value, demonstrating high-level functionality and coordinating detailed demos.
• Develop strong ties with Client Success to align on sales and client retention accountability.
• Provide market insights to Product team from client feedback and industry trends to enhance product roadmap.
• Represent Vista Group as a senior leader at industry events, media, and client interactions.
• Champion client-centricity by advocating for client needs in all activities.
• Manage junior regional S&P team members, fostering expertise, strategic engagement, and leadership, including performance and salary reviews.

Director, Strategy & Partnerships – North America

Business Analyst

• - Join us at Vista Group as a Graduate Business Analyst.
• - Work with cinema technologies including websites, mobile apps, loyalty programs, and more.
• - Collaborate with a diverse global team to enhance software for the film industry.

Business Analyst – Graduate

SDET

• Who we are:Vista Group brings more people together to experience the magic of movies and cinema by providing a platform solution that connects the industry and powers the moviegoer experience. We are a New Zealand company with a global footprint, providing an innovative range of complementary solutions across the film industry, from production and distribution to cinema exhibition through to the experience of the moviegoer.
• Our People:With more than 700 people across the globe our people are our most important asset. We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and the communities we serve. It is important to us to foster an environment that empowers people to realise their full potential. We aim to do ‘good things with good people’ and we’re proud to say that more than two decades on that’s exactly what we do every single day.

Graduate Test Engineer

Full-stack Engineer

• Who we are:Vista Group brings more people together to experience the magic of movies and cinema by providing a platform solution that connects the industry and powers the moviegoer experience.
• Our People:With more than 700 people across the globe our people are our most important asset. We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and the communities we serve. It is important to us to foster an environment that empowers people to realise their full potential. We aim to do ‘good things with good people’ and we’re proud to say that more than two decades on that’s exactly what we do every single day.

Graduate Software Engineer

• Develop high quality technical solutions
• Constantly improve the teams engineering standards
• Collaborate with analysis, quality, delivery, and support teams
• Actively engage with the wider product roadmap

Software Engineer – Software Integrations

Account Executive

• Understand clients’ business models and manage strategic customers, projects, and escalations.
• Collaborate with client success to manage feature requests, analyze trends, prioritize with product and engineering, and guide delivery messaging.
• Serve as subject matter expert for Vista cinema and Movio products; guide teams and clients on best practices, configurations, and implementation; coach Account Managers.
• Act as escalation point for complex or strategic issues to ensure customer satisfaction.
• Work with sales, product, support, and engineering teams on product enhancements and solutions; participate in cross-regional and departmental initiatives.
• Stay informed on industry trends and emerging customer needs to inform product strategy and improvements.
• Address complex queries from internal stakeholders and support Vista Group’s learning and enablement efforts.dge transfer to other departments.