Vista

Full-stack Engineer

• Design, develop, and maintain efficient, reusable TypeScript, React, Node.js, and C# code, adhering to best practices and improving coding standards
• Collaborate with cross-functional teams including product managers, designers, and engineers to define and deliver features aligned with product goals
• Build accessible, responsive, and high-performance front-end interfaces using React.js
• Develop secure, well-documented RESTful APIs and robust server-side logic with Node.js and C#, integrating external services as needed
• Manage AWS cloud infrastructure with services like Lambda, ECS/Fargate, DynamoDB, S3, and CloudFront, using infrastructure-as-code tools such as CloudFormation, CDK, or Serverless Framework
• Extend and maintain APIs and user-facing experiences that deliver personalized customer content
• Support production systems through incident response, debugging, and on-call rotation
• Optimize performance, monitor system health, and enhance platform security, scalability, and reliability
• Participate in code reviews, pair programming, and design discussions, offering feedback and sharing expertise

Senior Software Engineer

Manager

• Develop and maintain an incident management process that aligns with industry best practices and company objectives
• Coordinate and lead the incident response process, ensuring rapid triage, escalation, and resolution across cross-functional teams
• Monitor and respond to all incident tickets and escalate as necessary to ensure timely resolution
• Identify and analyze incident trends to proactively prevent future occurrences
• Collaborate with engineering, product, support, and other teams to identify root causes and implement long-term fixes
• Communicate updates and progress to stakeholders, including senior management and customers
• Facilitate post-incident reviews and ensure follow-up actions are documented, tracked, and completed
• Develop and maintain incident management documentation, including runbooks, standard operating procedures and incident reports
• Conduct post-incident reviews and provide recommendations for process improvements
• Stay up-to-date with industry trends and developments related to incident management
• Analyze incident trends and metrics to identify systemic issues and propose proactive improvements

Senior Incident Manager

Sales

• Manage and grow current accounts, including building strong client and partner relationships.
• Generate new revenue and memberships via referrals and prospecting efforts.
• Identify opportunities that will yield revenue and incremental profits.
• Provide membership and trip options and trusted advice to clients.
• Oversee client experience and partner with Account Management; escalate service disruptions as necessary.
• Maintain a minimum of $10m TTM revenue and sell two deposits per month; maintain 90% Primary Revenue retention.
• Ensure operators meet quality assurance standards and provide high levels of customer service.
• Contract management and negotiations; prepare and submit sales proposals and materials.
• Consistently meet/exceed sales targets; serve as mentor, coach, and brand ambassador.
• Communicate pipelines and client retention clearly with leadership and partner across the organization.

Vice President, Sales

Client Services Representative

• Overseeing all flights on the day; being fully aware of maintenance, crew duty, operations technicalities and NOTAMS
• Proactively anticipate issues and work with the Duty Manager to formulate plans of action
• Assume ownership of challenges impacting clients and coordinate with Client Services, Sales, Operations and Travel to seek solutions
• Ensure clients and Managers are kept fully up to date on all developments impacting flights
• Manage workload, delegate tasks to Duty Desk and Client Services team and ensure they are informed and equipped
• Create precise timeline reports for each flight of the day
• Monitor changes made by Client Services and help unblock/expedite outstanding workflow tasks; keep clients informed
• Organise last minute services (e.g. GT, catering, special requests)
• Assist with crew and ground handling communication and keep Duty Desk and Duty Manager informed
• Communicate accurately and timely; apply quick thinking and problem-solving in a high-intensity environment

Tactical Coordinator, Client Services

• Managing client requests and bookings with precision and efficiency
• Managing and overseeing all operational aspects of the client's journey, ensuring all regulatory permissions are secured by gathering and verifying country-specific requirements, including landing permits, weather concerns, crew readiness, and the documentation necessary for each flight to operate seamlessly
• Arranging tailored services beyond the flight itself, such as ground transfers, chauffeurs, and helicopter connections, to deliver a seamless end-to-end travel experience
• Anticipating challenges, resolving issues, and keeping clients informed at all times
• Coordinating across multiple teams to deliver seamless, end-to-end service
• Building trusted relationships with high-profile clients through clear, professional communication
• Taking ownership of complex situations and ensuring the best possible outcome
• Working shifts that include both day and night as part of a 24/7 Client Services team

Client Services Executive

Controller

• Safely manage daily maintenance requirements of the fleet in a timely manner. Responsible for coordinating w/ SOC/OCC, QC, Customer Service, MX Vendors, FBOs and Flight crews on maintenance events. Must convey high level of technical support to flight crews and MX vendors. Responsible for applying and managing fleet MELs. Responsible for building, scheduling, and releasing fleet MX work orders. Responsible for building, scheduling, and releasing fleet detailing work orders. Ensure data accurate and timely information is inputted with MX computer programs. Ensure accurate and timely information is conveyed to operations for AOG and delayed aircraft. Responsible for oversight and management of fleet during MX events Responsible for releasing aircraft for RTS in accordance w/ company and FAA guidelines. Responsible for Airworthiness Releases and Special Flight Permits Ensures Fleet MX is monitored and completed in a timely manner, never to exceed governing time limitations. Must work harmoniously w/ DOM, Chief Pilots, Managers, Pilots, MX Vendors, and teammates, as well outside OEMs and auditors Responsible for providing shift turnovers and reports of sufficient detail to ensure open issues receive appropriate attention and follow through.

Maintenance Controller

• Develop and create new client relationships by prospecting and closing VistaJet Programs and XO memberships within the U.S. region.
• Generate and maintain a large and active pipeline of opportunities.
• Manage current customer accounts and develop relationships with your customer base.
• Generate referrals from your current customer and prospect base.
• Negotiate within the commercial boundaries as set by the EVP & President of the U.S. team.
• Establish and expand brand awareness within the U.S. region.
• Maintain accurate and up-to-date records of sales activities and opportunities in the Vista CRM system.
• Serve as the first point of contact for Vista Global prospects and collaborate with other teams to ensure tailored flight solutions.

Consultant

• Accurately secure reservations for Vista crews including air, hotel, and ground transportation in accordance with company supplier contract requirements and internal policies.
• Book travel for sales and executive teams as required.
• Book travel for crew training as directed by Training Department.
• Manage travel for pursers as required.
• Secure and manage block-inventory of hotel rooms.
• Maintain calendar of events in frequently visited Vista cities to proactively secure crew accommodations.
• Coordinate with the Scheduling team during severe weather.
• Assist Scheduling and Training departments on crew transition and non-transition days.
• Interface with Vista’s Finance department on hotel/air/ground transport contracts.
• Assist booking company events and meetings.
• Respond efficiently and accurately to customer calls, emails, and inter-office chats and provide accurate, satisfactory answers to their queries and concerns.
• Collaborate with other consultants to improve customer service.
• Take part in training, quizzes, projects, and other learning opportunities to expand knowledge of company policy and position.

Business Travel Consultant

• Arrange all flight-related services and manage active tickets with client requests/changes
• Keep itineraries up to date for clients and in all systems
• Proactively communicate restrictions and recommend best travel options to clients
• Keep clients updated on unexpected or uncontrollable issues on day of flight
• Onboard new clients, build relationships, and introduce them to product and company
• Partner with sales, operations, billing, and crew to ensure seamless client experience
• Maintain data in systems and be resourceful using provided guides

• Build and maintain cloud-native applications and services using Java, JavaScript, and AWS
• Design, develop, test, and document solutions that solve complex business problems
• Collaborate with Product Managers to transform business requirements into technical solutions
• Actively contribute to code reviews, pair programming, and design discussions
• Assess technical considerations such as scalability, security, reliability, and performance
• Write clean, testable, and maintainable code with strong unit/integration test coverage
• Troubleshoot issues and take ownership of the team’s operational responsibilities
• Mentor junior engineers and contribute to a culture of continuous learning

Analyst

• Join VistaPrint's Legal Group, manage day-to-day customs operations and support growth through identifying opportunities and issues within the supply chain and customs process
• Use HTS datasets, classify new products, complete compliance audits, and prepare broker reviews with KPIs
• Interface with customs brokers and internal customers; maintain records of customs entry files and documentation
• Identify cost savings opportunities through Free Trade Agreements
• Collaborate with internal Customs and Global Trade teams to influence solutions

Customs and Global Trade Analyst

AI Engineer

• Build and scale reusable platform components like AI Gateways, python and typescript SDKs, MCP capabilities, RAG pipelines, LLM frameworks, vector databases and other primitives enabling teams to build GenAI applications at scale with great tooling
• Create and influence engineering wide standards for GenAI, and partner with existing Engineering teams to help drive adoption
• Build and launch reusable automation workflow capabilities company wide to drive transformation of GenAI adoption across all business functions

Senior AI Engineer

Financial Planning and Analysis

• Prepare and post recurring and ad hoc journal entries, ensuring accuracy and documentation
• Own and maintain assigned balance sheet account reconciliations and resolve variances
• Lead assigned responsibilities during the monthly close cycle, including ledger updates and variance analysis
• Analyze account activity and trends to flag irregularities and support variance explanations
• Maintain a clear audit trail, support internal and external audit requests, and contribute to process documentation
• Cross-functional collaboration with stakeholders to obtain documentation and improve reconciliation processes
• Recommend and support process optimization and automation initiatives
• Mentor, train, and coach staff accountants or other colleagues

Senior Financial Accountant

Graphics Designer

• Design assets for 360 campaigns across Vista brands (digital, social, CRM, web, print, OOH, product, video)
• Create motion graphics and edit short-form video content for brand and product storytelling
• Support UX/UI design projects including brand websites, campaign microsites, branded landing pages, and internal tools (Strapi, etc)
• Collaborate with the Creative, Marketing, and other business stakeholders (sales, HR, finance) to maintain consistency across platforms
• Manage design deliverables using project management tools and version control best practices
• Elevate internal and external decks and executive materials through clean, on-brand design

Graphic Designer

Account Manager

• Managing and developing our Americas market network of trusted partners and the portfolio of Member benefits across VistaJet (Private World) and XO, and supporting the global partnerships strategy.
• Managing partner pipeline and campaigns to deliver unique experiences and content for Members and Private World communications channels & PR.
• Leveraging partnerships to increase loyalty and engagements in existing Members, foster new customer acquisition and increase overall brand visibility.
• Identify and build revenue generating partnerships across Private Wealth Management, Family Offices, Real Estate and private clubs/communities.
• Monetization of existing partnerships.
• Developing sales opportunities in strategic target markets, to generate leads via events, partnerships, and external brand communications via collaborations.
• Assessing Partner event opportunities and producing a yearly plan to support engagement across all regions.
• Ensuring ongoing data capture for accurate reporting and follow-ups.
• Collaborating with Global Events Manager and Global Sponsorships & Talent Manager to drive overall team goals.
• Supporting the Global Events team with Partner contributions, collaborations and activation opportunities.
• Supporting and coaching the Partnerships & Events Coordinators in achieving the goals set out for the year.
• Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager.

Partnerships Manager

Lead Software Engineer

User Researcher

• Lead end-to-end quantitative research initiatives that guide strategic decision-making across our product ecosystem. You’ll own complex survey design, UX benchmarking, segmentation studies, and advanced analytics.
• Shape research strategy by identifying the right questions, methodologies, and tools to uncover actionable insights, with an emphasis on scaled, data-informed decision-making.
• Partner deeply across functions—including Product Management, Data Science, Brand, and Design—to embed quantitative research into every stage of the product lifecycle.
• Drive mixed-methods thinking by integrating large-scale quantitative insights with qualitative findings, in partnership with other researchers on the team.
• Champion research communication by building compelling narratives through data storytelling, dashboards, and data-driven presentations that inspire action.
• Mentor and coach other researchers and contribute to research ops and capability-building across the team

Senior Software Engineer

Senior Incident Manager

Vice President, Sales

Tactical Coordinator, Client Services

Client Services Executive

Maintenance Controller

Vice President, Sales

Business Travel Consultant

Client Services Executive

Senior Software Engineer

Customs and Global Trade Analyst

Senior AI Engineer

Senior Financial Accountant

Graphic Designer

Partnerships Manager

Lead Software Engineer

Lead Quantitative User Researcher - US East Coast, Remote