Administration

• Achieves key performance indicators including revenue and expense targets, conversion rates, provider utilization, cancellation and no-show rates, optical sales, patient satisfaction and staff engagement and retention
• Assures productive, full schedules for each provider and strategically plans and successfully implements new business opportunities
• Communicates frequently with the Chief Operating Officer on status of all practice functions
• Practice analytics including financial and compliance
• Leads successful integration of multiple ophthalmology acquisitions and ensures business practices are assimilated into the platform operational channels
• Provides visible support and manages the operations of assigned regional practices to ensure they are positioned to meet or exceed company goals
• Collaborates with lead providers to educate them on company metrics, which support their business goals
• Provides leadership to clinical managers to resolve performance issues, provide positive feedback, and take appropriate corrective action when needed
• Partners with the lead providers and clinic managers to initiate and manage employee practices to empower and reward site teams for meeting goals and demonstrating behaviors consistent with the company’s mission, vision and values
• Partners with clinic managers to assess and maintain appropriate staffing level in assigned regional sites
• Partners with lead providers, Chief Operating Officer and clinic managers to identify and execute corrective action to improve site performance.
• Manages all office audits, practice reviews and reporting.

Practice Administrator

Logistics Administrator

Enterprise Jira Administrator

Senior Manager, Lease Administration

Senior Informatica Administrator

Senior Snowflake Administrator