Role Description: as an Account Manager, you will be responsible for managing the company's key clients and serving as the single point of contact for client service managers, project managers, and other stakeholders. In this role, you will be tasked with developing and implementing medium- and long-term client relationship strategies aligned with Viseven's marketing strategy to drive sales tactics.
Your primary responsibilities will include supporting existing clients and identifying and leveraging new opportunities to increase revenue. Additionally, you will conduct client meetings, gather and analyze high-level requirements, develop scalable onboarding processes, manage internal change initiatives, and provide leadership in internal operational activities.
Requirements
Pharma marketing background would be beneficial
3+ years of proven account management experience of Pharma/MarTech/FMCG (or related domains) clients
Accepts accountability for achieving business goals (e.g., account growth, profit, satisfaction, etc.)
Is effective at selling major opportunities inside accounts
Solid and defensible account plans building
Negotiate effective agreements
Solid understanding of budgeting and reporting on progress
Excellent communication and interpersonal abilities with an attitude in fostering long-term relationships
Outstanding organizational and leadership skills
Experience in B2B
Experience with Jira, Creatio, Office 365
Knowledge of Pharma Client standard ecosystem: CRM/CLM (Veeva, IQVIA, SFDC, Platforce, OCE, Oracle, etc.) and marketing automation solutions (SFMC, AEM, Marketo, Active Campaign, etc.), DAM systems (Dropbox, etc.), BI systems (Power Bi, etc.) and others.
Good understanding of design creation tools
English – Advanced/Fluent
Second foreign language will be an advantage
Master’s Degree in business administration, sales, marketing, or a similar relevant field will be an advantage