VirtuHire

Appointment Setter

• Respond promptly to inbound patient enquiries via phone, SMS, and email.
• Build trust and rapport with prospective patients.
• Provide high-level information regarding medical procedures and consultation processes.
• Follow up consistently with prospective patients throughout their decision-making journey.
• Schedule consultations directly into provider calendars.
• Maintain accurate records within company systems and CRM platforms.
• Deliver an exceptional patient experience throughout every interaction.
• Meet appointment booking and follow-up objectives.
• Work independently within a fully remote environment.
• Collaborate with the operations team to ensure seamless patient communication.

Patient Concierge Agent – Inbound Appointment Setter

Designer

• Lead the design of social media graphics and assets for owned channels (LinkedIn, Instagram, TikTok).
• Own and evolve their deck and presentation templates building polished, on-brand work at pace.
• Drive the production of research reports and thought leadership content: layout, typography, data visualisation.
• Take ownership of brand identity: developing templates, maintaining guidelines, and pushing visual language forward.
• Create motion graphics and animations for social content.
• Partner with the wider marketing team on campaigns and launches, often leading creative direction.

Midweight Designer

Recruitment

• Review and clear candidate files following recruiter qualification.
• Ensure all candidate documentation is complete, accurate, and compliant.
• Conduct compliance checks and verify supporting documentation.
• Maintain compliance records and candidate databases.
• Follow established compliance procedures and regulatory guidelines.
• Liaise with candidates to obtain outstanding documentation where required.
• Work closely with recruiters and management to ensure candidates are fully compliant before placement.
• Monitor and maintain compliance deadlines and renewal requirements.
• Support audits and compliance reporting activities as needed.

Recruitment Compliance Administrator

Frontend Engineer

• Designing website mockups for new clients (based on design briefs provided by the client).
• Website development for new builds.
• Website support and updates.
• Liaising with clients about their website design and content.
• Collaboration with other team members to deliver effective website development and ongoing client support.
• Designing and implementing new features and functionality.
• Implementing SEO considerations to get the best from the site.

Junior Web Designer/Developer

Executive Assistant

• Manage daily Instagram direct message conversations with prospective clients.
• Engage with followers, story viewers, post interactions, and inbound leads.
• Build rapport and qualify prospects for coaching services.
• Book appointments and discovery calls for the founder.
• Track leads, conversations, and follow-up activities.
• Assist with client administration and general business support.
• Schedule and publish social media content across various platforms.
• Perform light content editing, including captions, text overlays, trimming, and formatting.
• Maintain organised records, documents, and operational systems.
• Provide proactive support to ensure smooth day-to-day business operations.

DM Setter, Personal Assistant

Artificial Intelligence

• Prepare detailed construction cost estimates and tender pricing submissions.
• Review architectural and construction drawings and specifications.
• Perform quantity take-offs and measure project requirements accurately.
• Assess project scope and identify potential cost risks or omissions.
• Validate and quality-check AI-generated estimates and take-offs.
• Apply professional judgement to identify pricing discrepancies, logic errors, or missing information.
• Liaise directly with contractors, builders, and project stakeholders to clarify project requirements.
• Maintain estimating databases and pricing information.
• Support continuous improvement initiatives within the estimating process.
• Work collaboratively within a fast-paced and evolving environment.

Estimator – AI-Augmented, UK Construction Estimating

Closer

• Own and convert inbound and outbound conversations across email, LinkedIn, and Instagram.
• Qualify potential leads for the $1k-$25k+ programs to the standard required to book a call.
• Respond to every inbound message within coverage hours on both platforms.
• Qualify in order using ARISE. Never skip or re-ask an answered question.
• Confirm raise amount, status of raise, timeline, and at least one real gap before any offer.
• Keep communication direct, concise, and in the CEO's voice. No hype, no manufactured urgency.
• Tag every lead accurately by source and stage in real time.
• Keep note fields current.
• Flag red-alert conversations to the CEO or the right team member immediately.
• Maintain the weekly KPI log.
• Run DM blitzes after webinars, viral posts, launch weeks, and announcements.
• Follow the SOPs: The 24-Hour Close, Warm Lead Sprint, Founder Funding Week.
• Disqualify and park (or route to webinar) when: anti-equity stance, pre-product with no near-term timeline, no clear raise amount, no timeline, no visible pain.

Inbound Chat Closer, US Hours

Manager

• Manage international freight bookings from factories in China (and other manufacturing locations) to distribution centres in main markets (US, Canada, UK, EU).
• Optimise international supply chain routes and container utilisation to minimise cost per unit.
• Coordinate factory loadings at origin, ensuring all necessary export and import documentation is in place and accurate.
• Monitor international transit in real time; proactively resolve issues including delays, route changes and capacity constraints.
• Work closely with the account manager and other freight providers to understand network operating efficiency, capacity issues, and any threats to shipping timelines before making shipment plans and bookings.
• Serve as the primary point of contact for the Amazon Global Logistics (AGL) account manager.
• Lead the management and implementation of the shipping plan;
• Ensure timely and complete booking of all AGL shipments.
• Maximise container utilisation to minimise cost per unit shipped.
• Manage and monitor AGL shipments from China direct into Amazon FCs and Amazon Upstream / AWD.
• Continuously understand and improve the process for AGL bookings, communications, cost management and shipment tracking.
• Ensure full compliance with international regulations and customs requirements across all shipping lanes.
• Maintain a high standard of customs documentation accuracy to prevent delays or penalties.
• Build and maintain knowledge pool and process documentation around international freight and Amazon logistics.
• Maintain critical path shipping milestones on Monday.com accurately and in a timely manner.
• Manage and maintain Shipping decision and booking files or dashboards to keep internal stakeholders accurately informed of shipment details and status.
• Learn and become competent in SAP ByDesign (ERP system).
• Oversee accurate implementation of logistics data input into ByDesign.
• Pull and analyse data from ByDesign to drive process improvements.
• Collaborate with the supply chain team and manufacturing partners to proactively manage and minimise discrepancies.
• Efficiently manage rebookings, consolidations and other preferred solutions when disruptions arise.

International Freight & Customs Manager

• Implement our SEO strategies and write high converting copy.
• Ensure product listings are optimised to maximise conversion (images, videos etc).
• Maximise the visibility and sales of our products, using data to influence decisions on factors such as pricing and advertising.
• Lead tests and analyse data to help us improve our best practice and strategies.
• Deliver Revenue, TACoS and Margin targets.

Marketplace Manager

Bookkeeper

• Manage Accounts Receivable (AR)
• Manage Accounts Payable (AP)
• Process billing and invoicing
• Perform bank and account reconciliations
• Manage incoming bills and payment schedules
• Maintain accurate financial records
• Update and manage bookkeeping systems
• Pull reports and financial information when required
• Ensure nothing falls behind or gets paid late
• Identify discrepancies and proactively resolve issues