Manager, Business Systems
Iterable
SFDC
Salary
💰 $205,000 - $255,000 per year
Job Level
Lead
Tech Stack
SFDC
About the role
- Own and evolve the revenue enablement function, including onboarding, methodology training, and role-specific development across Sales and Customer Success
- Develop and execute the overall enablement strategy aligned to company and GTM priorities
- Deliver and continuously refine onboarding programs for Sales, CS, and Partner-facing roles using LMS, CMS, and in-field coaching
- Build learning programs across core GTM skills — discovery, qualification, competitive positioning, objection handling, negotiation, and closing
- Partner with RevOps and Sales to define KPIs for enablement effectiveness (e.g. ramp time, attainment, productivity) and measure program impact
- Lead enablement initiatives that support major GTM changes — product launches, pricing updates, process changes, and tool rollouts
- Translate long-term business goals into quarterly execution plans, working cross-functionally to drive alignment and accountability
- Manage enablement tools (LMS, CMS, readiness platforms) to ensure structured learning delivery and usage tracking
- Act as a trusted advisor to GTM leadership on performance gaps and talent development opportunities
- Design and maintain scalable onboarding frameworks, modular training paths, and role-specific content across the sales journey
- Manage the enablement tech stack (LMS, CMS, call coaching, sales readiness tools) with RevOps and IT
- Partner with Product Marketing and Product to ensure enablement content reflects latest messaging, competitive insights, and product capabilities
- Drive knowledge retention through certifications, reinforcement sessions, manager toolkits, and performance coaching frameworks
- Leverage learning analytics and rep performance data to guide program prioritization and coaching
- Partner with Sales, CS, Product Marketing, Channel, and RevOps to ensure enablement programs are aligned to key GTM initiatives
- Collaborate with HR/People teams to align enablement with broader talent development and career pathing strategies
- Represent the Enablement function in executive forums and provide insight into field readiness, training ROI, and skills development
- Facilitate cross-functional planning sessions, QBR training tracks, and field manager enablement
Requirements
- 10+ years in Sales Enablement, Sales, or related GTM roles, with 5+ years in a leadership capacity
- Proven success designing and delivering enablement programs at fast-growing SaaS companies
- Deep understanding of B2B sales cycles, methodologies (e.g. MEDDPICC, Challenger, SPIN), and field team dynamics
- Strong program management skills with the ability to manage complex projects across stakeholders and systems
- Excellent facilitation and communication skills with experience coaching at the executive and field level
- Experience with enablement platforms (Allego, Highspot, Mindtickle, Lessonly, etc.) and CRM/SFDC familiarity
- Executive presence and ability to influence senior leaders
- Passion for teaching, coaching, and scaling team performance
- Bonus: Experience building enablement programs from the ground up at enterprise software firms
- Bonus: Admin experience with tools like Gong, Clari, Outreach, and Salesforce
- Bonus: Experience integrating enablement into onboarding, promotions, and performance management programs
