Run weekly CRM campaigns and monitor their impact on the business
Support creation and maintenance of commercial measurement studies (e.g. GMV, CRM sending) and share findings to stakeholders to enable continuous improvements.
Work with cross functional teams to understand priorities and deliver insights and actions to improve CRM communications
Be the gatekeeper of high data quality and fidelity; set processes to cross-check data, detect outliers, etc.
Conduct end to end ad hoc analysis to provide actionable insights (ex: understand what are the drivers of customers opting out of CRM communication; run A/B tests to understand which CRM copy performs better)
Assist the team on performance monitoring, ad-hoc requests and presentations to measure the impact of key projects and identify new ones.
Requirements
Currently enrolled in the last year (M2) of Master’s degree in Economics, Business or Engineering
Internship agreement with your current school is mandatory
Strong “get things done” mindset
Strong analytical skills: pay close attention to details & ensure data accuracy
Ability to give recommendations based on structured reasoning; fast learner; integrates feedback quickly
Team-player and enjoy learning from others
Very comfortable communicating in English; French is a plus
Great knowledge of Excel and SQL (mandatory); Python knowledge is a plus
Experience with Tableau or other dashboarding tools (Power BI, QlikView) is a plus