Senior Data Analyst, Clinical Quality and Product
Omada Health
PythonSQLTableau
Director, Advanced Data Analytics and Insights
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
PythonSQLTableau
About the role
- Use data to drive strategic decisions and transform customer experiences across Fidelity’s brokerage business
- Uncover insights by connecting diverse datasets: customer behaviors, transactional history, digital interactions, call transcripts, and financial metrics
- Spearhead data-driven projects to eliminate customer obstacles and improve satisfaction and loyalty
- Drive experimentation, personalization, and robust measurement strategies to evaluate business impact
- Embed within an agile, interdisciplinary team (analytics, engineering, data science, marketing, product) to deliver multidisciplinary solutions
- Translate complex business questions into testable hypotheses and validate them via data analysis and experimentation
Requirements
- Over 5 years of proven experience in analytics, insights, and experimentation
- 10+ years of experience and deep expertise in SQL, Python, R, and data visualization tools (Tableau, Power BI, Qlik)
- Experience with big data platforms like Snowflake and Athena
- Skilled at identifying customer pain points and success drivers and translating complex data into clear strategic narratives
- Experience designing and performing A/B tests and developing measurement strategies
- Experience with digital analytics tools (e.g., Adobe Analytics) and customer sentiment analysis
- Ability to translate business questions into testable hypotheses and validate through experimentation
- Strong cross-functional collaboration skills with analytics, engineering, marketing, and product teams
- Excellent communication skills to deliver clear, actionable insights to leadership
- Experience in business transformation consulting is a strong plus
- Growth mindset and continuous learning orientation
- Leadership without authority; able to influence as an individual contributor
- Bachelor’s degree or equivalent experience in a quantitative or technical field (MBA or MS advantageous)
