Vestiaire Collective

Machine Learning Engineer

• Build MLOps infrastructure from the ground up at Vestiaire Collective
• Drive AI authentication initiatives focusing on luxury product authentication and counterfeit detection
• Scale foundational architecture across the entire marketplace
• Expand ML capabilities for search and recommendation systems
• Design robust, decoupled architectures and spearhead the MLOps strategy

• Partner closely with the Operations squads and Data Scientists to accelerate ML and RAG prototypes into resilient, production-ready code.
• Directly integrate with the team to deploy, optimize, and scale heavy-width CV and VLM models focused on fraud detection and luxury product authentication.
• Lead the end-to-end foundational groundwork of our ML lifecycle by designing robust systems for Data & Feature Management, Model Tracking & Registry, and Model Serving & Monitoring.
• Scale infrastructure by automating continuous retraining pipelines that handle diverse deployment cadences (from daily fraud detection to weekly recommendations).
• Design resilient multi-model architectures, and critically evaluate the technical overhead and TCO of our in-house tools against enterprise-grade platforms to ensure long-term resilience.
• Act as a pioneer and cornerstone hire for the ML engineering discipline at Vestiaire Collective, setting the technical standards to help scale the AI/ML organization.
• Transition into a centralized foundational role, moving beyond single-squad operations to mentor the team and provide horizontal ML infrastructure support to multiple domains, including Search, Discovery, Pricing, Marketing, and Data Platforms.

Director

• Lead Vestiaire Collective's Brand Partnerships business
• Oversee daily management and performance of Brand Partnerships business
• Drive growth across existing portfolio of luxury brands and retailers
• Act as primary point of contact for strategic partners
• Monitor and optimize partner performance across metrics
• Partner with cross-functional teams for successful delivery of initiatives
• Lead and support Business Development and Account Management team
• Represent the Brand Partnerships team internally and externally

Brand Partnership Director – Maternity Cover

Marketing

• Design, execute, and analyze incrementality experiments (geo, holdout, synthetic control) to measure true causal impact of marketing spend
• Maintain and evolve MMM models to support budget planning and scenario analysis
• Deliver budget allocation recommendations to senior marketing leadership
• Build and refine LTV models to inform acquisition and retention strategy
• Develop automation pipelines for budget pacing and allocation decisions
• Support data ingestion and ETL processes for marketing platforms (Meta, Google, etc.)
• Build dashboards and self-serve reporting tools for cross-functional teams

Marketing Measurement Analyst

Customer Support

• Deal with complex level 3 requests via outbound phone and inbound/outbound messaging channels from users.
• Ensure the best possible user experience respecting the Luxury Fashion DNA of the brand.
• Aim for customer satisfaction and loyalty.
• Analyze & understand customer needs and expectations, and provide relevant and personalized answers until complete resolution.
• Maintain solid customer relationships by handling questions and concerns with speed and professionalism.
• Collaborate with internal stakeholders to comply with customers’ needs.
• Communicate proactively with team & managers about issues faced by the community.

Customer Service Agent, EN/FR

Human Resources

• Support your population leaders and managers by providing people expertise and developing solutions that help the commercial and marketing teams to deliver their business objectives.
• Understand our global People strategy and cascade it to drive a high-performance culture and high organizational efficiency.
• Drive performance review cycles, identify high-potential talent, and design career development pathways.
• Support managers in addressing underperformance through coaching and structured improvement plans.
• Serve as the main point of contact for all employees within your departments for all HR topics.
• Drive a highly engaging environment that embodies our values and improve talent retention.
• Build, optimize, and deploy our people experience processes, consolidating and interpreting data from various sources to provide actionable insights on compensation, retention, and engagement.

HRBP – Commercial & Marketing

Account Manager

• Identify, target, and acquire new VIP clients to build a strong and valuable portfolio
• Build and maintain strong relationships with VIP clients to drive retention, repeat deposits, and sales growth
• Exceed targets by effectively managing your time and appointment schedule
• Proactively network, leveraging industry connections, events, and referrals to attract high-value clients
• Develop and implement innovative acquisition strategies, working closely with internal stakeholders
• Conduct at-home wardrobe appointments, curating luxury items and providing expert guidance on pricing and selling strategies
• Spend the majority of time- over 70%- in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments
• Actively seek and implement feedback to optimize outreach and engagement tactics
• Communicate blockers and challenges effectively, ensuring timely support and solutions
• Manage client inventory to optimise listings, ensuring fast sales and maximum profitability
• Act as a brand ambassador, representing Vestiaire Collective at events and fostering partnerships to expand the VIP consignment business

Machine Learning Engineer

Machine Learning Engineer

Brand Partnership Director – Maternity Cover

Marketing Measurement Analyst

Customer Service Agent, EN/FR

HRBP – Commercial & Marketing

Key Account Manager