Veriff

Account Manager

• Developing trust and relationships with our customers
• Ensuring growth and product utilization within our customer base
• Acquiring a thorough understanding of our customer needs and requirements
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
• Serving as the link of communication between customers and internal teams
• Ensuring the timely and successful delivery of Veriff services according to customer needs and objectives
• Resolving any issues and problems faced by customers and dealing with complaints to maintain trust
• Clearly communicating the progress of initiatives to internal and external stakeholders
• Assisting with challenging customer requests or issue escalations as needed

Associate Account Manager

• Managing a portfolio of accounts primarily based in EMEA
• Build and strengthen executive and operational relationships within customer organizations.
• Ensure growth in customer product utilization, adoption, and retention.
• Identify opportunities for cross-sell and upsell, consistently achieving or exceeding revenue targets
• Serve as the primary point of contact for customer stakeholders, from developers to executives.
• Ensure the timely, successful delivery of Veriff services across all stages of the customer journey.
• Proactively resolve escalations, manage issues transparently, and maintain customer trust.
• Provide clear, data-driven updates to internal and external stakeholders.
• Partner closely with Sales, Solutions Engineers, Product and support teams to close the feedback loop and influence product development
• Representing Veriff to our customers

Account Manager – EMEA

Analytics Engineer

• Design clean, reusable data models that unlock operational insights and power data-driven tools
• Build and maintain sustainable dbt models aligned with business logic and stakeholder workflows
• Own model development for core operational and customer-facing analytics use cases
• Support the self-service tooling initiative by building reliable, permissioned data foundations
• Translate complex raw datasets into clear, documented, analyst-ready structures
• Define and enforce modeling and documentation standards across the Data Insights team
• Collaborate with Data Analysts, Data Scientists, Product Managers, and Data Engineers to deliver full-stack data solutions
• Contribute to long-term improvements in data governance, observability, and testing
• Reduce single points of failure by distributing model ownership and formalizing critical assets

Engineering Manager

• Lead, grow, and develop a high-performing engineering team responsible for core digital identity and registry infrastructure, including digital document ingestion, credential exchange, consent and security, and biometric validation where required.
• Define the team’s structure and evolution as it scales, introducing clear processes and scalable execution practices.
• Own the end-to-end delivery of digital ID and registry products, from integrations and orchestration into our identity platform to user experience, ensuring performance, scalability, and regulatory compliance from idea to measurable outcomes.
• Partner with product leadership on strategy for coverage, adoption, prioritization, and pricing of digital ID and registry methods, shaping roadmap, technical architecture, and go-to-market readiness.
• Drive initiatives that bring critical integrations, orchestration, and verification logic in-house, reducing third-party dependencies and increasing control over performance and innovation.
• Ensure operational excellence, observability, and robustness across all systems under your team’s ownership.
• Build a team culture centered on trust, technical curiosity, and high-quality execution.
• Mentor engineers, providing feedback and support for long-term growth.

Engineering Manager – Digital Identities

Data Analyst

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Identidade Digital • Verificação de Identidade • Compliance • KYC • AML

A Veriff é uma empresa especializada em serviços de verificação de identidade. Ela fornece tecnologia para ajudar empresas a verificar online a identidade de seus usuários, garantindo conformidade regulatória (compliance), segurança e confiança. 

Seus serviços são essenciais para setores em que a identificação segura e confiável de usuários é necessária, como finanças, bancos e marketplaces online. As soluções inovadoras da Veriff ajudam a prevenir fraudes e aprimoram a experiência do usuário por meio de processos de verificação de identidade sem atrito. 

501 - 1000 funcionários

Fundada em 2015

🔐 Segurança

📋 Conformidade

💸 Finanças

💰 $100.000.000 Series C em 2022-01

Senior Data Analyst – Operations

16 minutos atrás

🇧🇷 Brasil – Remoto

⏰ Tempo Integral

🟠 Sênior

📉 Analista de Dados

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Descrição

• Empowering Internal Operations, including Verification Operations and QA leadership with dashboards, alerts, and decision-ready insights
• Define and monitor KPIs that capture efficiency, quality, and throughput across verification workflows
• Identifying performance bottlenecks, operational risks, and opportunities for improvement
• Designing proactive analyses that support SLA adherence
• Building self-serve analytics capabilities and defining scalable, trusted operational metrics used across the company
• Onboarding and coaching stakeholders in data fluency across non-analyst roles
• Representing the analytical voice in cross-functional operations initiatives
• Own dashboards that track real-time and historical performance (e.g. queue size, verification time, failure rates)
• Conduct deep dives into key issues (e.g. error spikes, customer service performance, session time)
• Collaborate with Verification and QA Leads to build scalable, actionable reporting structures
• Create alerting systems to flag anomalies early and ensure SLA risks are escalated promptly
• Ensure high data quality and consistency in metric definitions across tools and teams
• Partner with Data Analysts and Analytics Engineers to enhance internal BI infrastructure

🎯 Requisitos

• Have 4+ years of experience in analytics
• Are highly skilled in SQL and have a working knowledge of Python, with a strong drive to grow further
• Can turn analytical complexity into clarity — visually and verbally (e.g. in Tableau)
• Know how to align data initiatives with stakeholder needs and operational outcomes
• Have a track record of proactive problem-solving, not just reactive reporting
• Thrive in fast-paced, ownership-driven environments
• Bring empathy, curiosity, and a user-focused mindset to cross-functional collaboration

🏖️ Benefícios

• Stock options to share in our success
• Medical insurance to support your physical and mental well-being
• Learning & Development and Health & Sports budgets you can tailor to your needs

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Senior Data Analyst – Operations

• Building and strengthening client relationships
• Growing the usage and adoption of Veriff while preventing churn
• Managing a portfolio of accounts
• Communicating with clients via email and video calls
• Serving as the point person for client questions and contract renewals
• Representing Veriff to our customers
• Identifying opportunities to improve client experience and satisfaction
• Suggesting product improvements

Technical Account Manager

• Coordinating cross-functional technical projects, managing timelines, resources, and dependencies, ensuring all stakeholders are aligned and project goals are met
• Serving as a liaison between Account Managers in GTM, Solutions Engineering and Product teams to ensure alignment on technical requirements and timelines for customer onboarding and go lives
• Creating and maintaining project plans with clear milestones, deliverables, and critical paths for both customers and internal teams
• Facilitating communication between Account Management and Product, track action items resulting from customer engagements and escalations, as well as support preparation and delivery of customer communications
• Working closely with the GTM and Product teams to ensure all necessary technical deliverables for the customer, including documentation, integrations, and testing, are completed on time
• Working with our large, enterprise customers to set and achieve clear project milestones, supporting their onboarding, growth, performance optimization, and overall success with Veriff's solutions
• Maintaining project documentation, including schedules, progress reports, and risk logs, including providing regular status updates to leadership.
• Driving customer journey support by leading customers from onboarding to adoption and value realization while coordinating with support and engineering teams to troubleshoot issues and ensure sustained success.

Senior Technical Account Manager

Principal Account Manager

Frontend Engineer

• The Engineering team builds the software powering Veriff; we're cracking the online identity crisis in a scalable way, deploying excellence to keep Veriff on the cusp of innovation.\n• The End User Platform team owns the SDKs that capture critical identity verification data while providing a frictionless user experience.\n• As a Senior Frontend Engineer in our Product Platform team, you will architect the future of web-based identity verification.\n• Building backend-driven UIs, deploying ML models on the client, and creating reusable platform components.\n• We need problem solvers who can balance performance, security, and user experience while handling millions of verifications across diverse browsers and devices.\n• Build Platform-Scale Components: Design reusable, configurable UI components and SDK modules that enable backend-driven flow orchestration and reduce manual configuration overhead.\n• Deploy Intelligence at the Edge: Implement and optimize ML detection models directly in the browser for real-time feedback on document quality, liveness detection, and fraud signals, reducing latency and backend costs.\n• Master Media Capture: Leverage WebRTC, MediaStream APIs, and WebSockets to create seamless, high-quality media capture experiences across diverse browser environments and device capabilities.\n• Drive Analytical Excellence: Apply data-driven thinking to optimize conversion rates, reduce capture failures, and improve first-time-right rates through telemetry and performance monitoring.\n• Own End-to-End Delivery: Take responsibility for features from concept to production, collaborating with other teams and verticals to ensure system coherence.\n• Platformize for Scale: Transform custom solutions into configurable, self-service capabilities that product teams can leverage without engineering intervention.\n• What matters most: Strong frontend fundamentals, a platform-building mindset, and excitement about solving complex technical challenges.

Senior Front-End Engineer (EUP)

Performance Marketing

• At Veriff, we’re on a mission to make the digital world a safer place. Our AI-powered identity verification platform helps companies around the globe verify the identities of their customers — faster, more accurately, and more securely than ever before.\n• We’re now looking for a Senior Demand Generation Manager to lead the strategic and hands-on execution of global, full-funnel programs across paid media, sponsorships, display, retargeting, and ABM — working alongside our digital agency partner and internal teams to drive measurable pipeline.\n• Role Overview: You’ll drive the strategy, execution, and optimization of our multi-channel, global demand generation efforts, specifically in our paid channels. This includes paid search, paid social, display, retargeting, and sponsorships — plus assist in the planning and management of marketing budgets across AMERs, LATAM, EMEA, and APAC.\n• This is a senior individual contributor role for someone who thrives in high-growth B2B SaaS, understands the evolving role of search, AI, and data in modern marketing, and is skilled at balancing strategic planning with tactical execution.\n• You’ll collaborate closely with sales on account-based marketing (ABM) programs, ensuring we target and engage our key accounts across all funnel stages — from awareness through conversion and eventual expansion.\n• What You’ll Do: Lead full-funnel demand generation strategy across paid search, paid social, display, retargeting, and sponsorship channels.\n• Partner with our digital agency to execute campaigns globally, ensuring alignment on targeting, creative, and optimization.\n• Manage and allocate the demand generation budget across AMERs, LATAM, EMEA, and APAC — optimizing investments by region and stage of funnel.\n• Optimize performance of paid LinkedIn efforts and expand to include Meta, YouTube, Reddit, and emerging platforms.\n• Develop and manage sponsorships — including newsletters, podcasts, and targeted media buys.\n• Design and run ABM programs aligned to our target account list to support outbound sales efforts.\n• Collaborate with integrated campaigns team, content, product marketing, and creative teams to produce compelling offers and assets.\n• Measure and report performance against pipeline, revenue, ROI, and other key metrics — not just lead volume.\n• Work with marketing ops to ensure accurate attribution and actionable insights from campaign data.\n• Continuously test new tactics, audiences, and platforms to stay ahead of market and AI-driven marketing trends.