Veracyte, Inc.

Financial Planning and Analysis

• Evaluate patient financial situations and guide them through available support options.
• Verify insurance coverage and explain benefits to patients.
• Assist with financial aid applications and payment plan setup.
• Handle Patient Billing inquiries with confidence, escalating only for complex situations.
• Collect payments, explain out-of-pocket costs, and provide information on self-pay pricing.
• Refer patients to appropriate financial assistance programs with confidence.
• Maintain accurate records and ensure compliance with healthcare regulations.
• When requested, provide administrative support for department(s).

Patient Financial Navigation Specialist

Director

• Provide bioinformatics leadership for MRD assay design, development, and optimization across one or more LDT programs, ensuring alignment with scientific, clinical, and business objectives.
• Serve as a senior scientific contributor and reviewer for assay concepts, signal detection strategies, error suppression approaches, and MRD calling methodologies.
• Apply deep expertise in cancer genomics, ctDNA biology, and NGS technologies to guide assay architecture and analytical decision‑making.
• Lead and/or oversee analytical study design and data analysis for assay development and validation, including accuracy, limit of detection, precision, and robustness.
• Guide development, validation, and maintenance of scalable, production‑ready bioinformatics pipelines supporting MRD analysis, QC, and reporting.
• Review and approve analytical approaches, benchmarking studies, and optimization strategies, ensuring scientific rigor and regulatory readiness.
• Ensure compliance with standards (CAP/CLIA, FDA, IVDR) throughout the bioinformatics development lifecycle, including rigorous testing and documentation.
• Provide day‑to‑day scientific mentorship and technical guidance to bioinformatics scientists and senior scientists.
• Support career development of team members through coaching, technical review, and knowledge sharing.
• Communicate complex analytical concepts clearly to stakeholders at varying levels of technical depth, including senior leadership.

Associate Director, Computational Development

Engineering Manager

• Lead a team of engineers in designing and delivering cloud-native solutions on AWS.
• Partner with cross-functional teams to define technical direction and ensure alignment.
• Drive Scrum ceremonies to maintain team velocity and continuous improvement.
• Promote a culture of ownership, learning, and continuous improvement within the team.
• Support engineers through coaching, mentorship, and clear goal setting.

Software Development Manager

Systems Engineer

• Develop and maintain detailed process maps in Lucid Chart/Visio for revenue cycle workflows.
• Analyze current business processes and systems, identify gaps, inefficiencies, and recommend improvements.
• Work with business and solution delivery owners to define and document requirements.
• Design and deliver scalable, system-based solutions.
• Support user acceptance testing (UAT) and change management activities.
• Act as the primary point of contact between business users and technical teams.
• Communicate project updates, issues, and risks to senior leadership.

Senior Business Systems Analyst

Artificial Intelligence

• Write, test, and refine LLM prompts to improve agent accuracy, reliability, and usefulness
• Evaluate agent outputs, identify failure modes, and iterate based on feedback and observed behavior.
• Write and debug Python or JavaScript code as needed to support agent logic, integrations, or data handling.
• Work with APIs and structured data sources to enable agents to retrieve, transform, or act on information.
• Collaborate with multiple Customer Care teams to understand process needs and requirements to understand where Agents can assist.
• Assist in identifying trends, anomalies, and opportunities for operational improvements.
• Convert real‑world processes into structured prompts, decision trees, and agent behaviors.
• Share learnings with stakeholders and contribute to emerging best practices for AI agent use.

AI Agent Development Intern

QA Engineer

• Develop, execute, and maintain comprehensive test plans, test cases, and test strategies for complex software systems
• Perform functional, regression, exploratory, and integration testing across web, backend, and platform components
• Collaborate with product and engineering teams to review requirements, user stories, and acceptance criteria with a quality‑first mindset
• Identify, document, prioritize, and track software defects through resolution, ensuring clear and actionable communication
• Participate in sprint planning, backlog grooming, and retrospectives to continuously improve quality outcomes
• Support software releases by validating readiness and assessing risk
• Apply risk‑based thinking to testing activities and contribute to root cause analysis and corrective actions
• Champion quality best practices and help evolve team standards, tools, and processes
• Work effectively in a distributed environment while maintaining strong communication and accountability

Software QA Engineer

Manager

• Conducting market analysis independently, including salary surveys and benchmarking, to ensure competitive and equitable pay rates
• Designing, implementing, and maintaining Veracyte’s pay structure, salary grades, job evaluations, and compensation policies
• Ensuring all pay and benefit plans comply with federal, state, and local regulations, including Fair Labor Standards Act and applicable pay transparency requirements
• Designing, administering, and overseeing incentive programs, including bonus, commission, and stock option plans
• Design and build compensation metrics, reports, and tools to inform compensation program decisions and forecast/analyze compensation outcomes
• Participate in various complex compensation projects to ensure the company's ability to effectively attract, retain and reward employees
• Prepares survey submissions and gathers data from market-based compensation surveys; uses spreadsheet and data analysis techniques to assess results and market trends
• Support annual compensation review cycles, including planning, system configuration, testing, and execution
• Support and drive annual employee compensation planning activities that are integrated with performance management processes, including the salary increase review cycle, promotions, and equity/market adjustments
• Manage and produce comprehensive year-end compensation reports, including annual spend analysis, equity utilization reports, and compensation program effectiveness metrics
• Support annual compliance reviews and reporting, including OFCCP and EEO-1 reporting.
• Leading annual and off-cycle compensation processes such as merit increases, promotions, market adjustments, and new hire offers
• Serving as a strategic advisor to senior management on compensation strategy, budgets, workforce planning, and pay equity
• Conducting pay equity analyses and supporting remediation efforts as needed
• Partnering directly with People & Culture, Finance, Legal, and business leaders to translate business needs into effective compensation solutions
• Overseeing the distribution and communication of compensation and benefits information to employees and leaders in a clear, transparent, and thoughtful manner
• Providing backup support for the Benefits Manager, including coverage during peak periods or absences, and assisting with benefits related initiatives as needed
• Collaborating across Total Rewards to ensure alignment between compensation and benefits programs and a consistent employee experience
• Maintaining governance, documentation, and controls to ensure consistency, fairness, and scalability of compensation programs
• Continuously evaluating and improving compensation practices to support company growth, evolving regulations, and employee needs.

Compensation Manager

• Supervise and mentor a team to ensure exceptional patient financial support
• Oversee day-to-day operations and set priorities
• Resolve complex billing inquiries and identify systemic issues
• Lead initiatives to improve financial navigation workflows

Patient Financial Navigation Supervisor

Operations

• Supervise a reimbursement operations team
• Regularly reviewing team performance metrics and provide coaching to your team
• Leading the onboarding, training and overall development of your team
• Proactively identifying changes in payor behavior
• Resolve escalated claims issues and identify proper corrective actions
• Strong ability to use reporting and analytical tools self-sufficiently

Reimbursement Operations Supervisor

Executive Assistant

• Manage complex calendars, scheduling, and meeting coordination for senior leaders
• Coordinate travel arrangements, itineraries, and expense reporting
• Prepare correspondence, presentations, and meeting materials
• Serve as the point of contact for internal and external stakeholders, ensuring timely and professional communication
• Organize onsite and offsite meetings, events, and team activities
• Maintain confidentiality of sensitive information and demonstrate sound judgment
• Track and follow up on action items, ensuring deadlines are met and information flows smoothly
• Support office operations, including supplies, facilities requests, and vendor coordination
• Assist with special projects as needed, often handling them from concept through execution
• Anticipate needs, identify gaps, and proactively implement solutions that improve efficiency

• Lead high impact initiatives that improve financial & operational performance across the revenue cycle
• Design, implement, and scale end to end reimbursement processes
• Analyze revenue cycle data to gauge and optimize operational performance
• Produce clear problem statements, process maps, business requirements, success metrics, and post implementation performance reviews
• Monitor & track Payor Performance to maximize reimbursement
• Leverage data to identify trends, forecast impact, and prioritize high-ROI initiatives
• Take a proactive role in evaluating and implementing revenue cycle technologies

Senior Manager, Reimbursement Operations – Optimization

Engineer

• Lead or support full life-cycle LIMS implementations, including requirement gathering, system design, configuration, testing, deployment, and documentation
• Design and develop scalable and maintainable LIMS architectures tailored to laboratory workflows and compliance requirements
• Customize and extend LIMS platforms using scripting and automation tools to improve usability and performance
• Collaborate with cross-functional teams including IT, lab personnel, and third-party vendors to ensure seamless system operation and user satisfaction
• Develop and maintain integrations between LIMS and other enterprise platforms using APIs, Mulesoft, AWS services, and other middleware tools
• Write and maintain scripts and tools using Python, SQL, PowerShell, and other languages to support system operations, data migrations, and automated workflows
• Support data structure development and integration efforts, especially using JSON and/or GraphDB
• Ensure LIMS systems are compliant with regulatory standards such as GxP, CAP/CLIA, and other relevant quality frameworks
• Provide ongoing support, troubleshooting, performance tuning, and end-user training for LIMS systems

Senior LIMS Engineer

Accounting Manager

• Provide strategic leadership and oversight for all core accounting functions
• Own the global close and consolidation process
• Lead all external financial reporting
• Oversee stock administration and equity accounting
• Establish and improve internal controls and accounting policies
• Drive systems and process improvements across accounting and payroll
• Partner with FP&A and business leaders for budgeting and forecasting
• Lead, mentor, and develop a high-performing accounting team
• Serve as a trusted advisor to executive leadership
• Manage relationships with external auditors

Senior Director of Accounting

• Develop integrated project/program plans
• Lead cross-functional teams to deliver milestones
• Monitor performance against plan
• Partner with PMO leadership and business leaders
• Conduct post-launch reviews and lessons learned
• Accountable for driving the delivery of projects
• Coordinate with enabling teams to meet compliance, validation, and operational readiness requirements
• Leverage and govern common toolchains for planning, tracking, and reporting
• Identify resource needs and collaborate with functional leaders

Senior Manager, PMO

• Lead strategic commercial expansion for the Prosigna Breast Cancer Assay and future oncology diagnostic innovations across the DACH region.
• Deliver and consistently exceed sales and growth targets across the DACH region through effective strategic planning, execution, and long-range forecasting.
• Develop multi-layered strategic business plans for key accounts, reflecting deep understanding of regional market dynamics and system-level influencers.
• Establish and advance high-impact relationships with senior clinical decision makers, pathology leaders, oncology KOLs, and diagnostic laboratory executives.
• Serve as a subject matter expert, demonstrating advanced scientific, clinical, and technical acumen to educate stakeholders on oncology diagnostics and clinical evidence.
• Lead the identification, qualification, and conversion of new business opportunities, collaborating cross-functionally to optimize market development and accelerate adoption.
• Shape differentiated value messaging tailored to diverse decision makers, including clinical, operational, economic, and executive stakeholders.
• Represent the voice of the customer at a senior level, offering strategic field insights that influence product strategy, commercial planning, and future product development.
• Drive regional diagnostic access by expanding and managing relationships with commercial laboratories and scientific partners.
• Oversee complex territory prioritization, resource allocation, and pipeline management with strong analytical rigor.
• Provide high-quality competitive intelligence, regional trends, and strategic viewpoints to internal stakeholders.