Veracyte, Inc.

Scientist

• Drive the design, and development of next-generation minimal residual disease (MRD) laboratory-developed tests (LDTs).
• Contribute to assay concepts, driving analytical development and validation.
• Partner closely with wet-lab, clinical, quality, regulatory, and software teams to deliver robust MRD diagnostics for multiple indications.
• Lead technical execution of key scientific efforts, owning assay bioinformatics from concept through analytical validation and launch.
• Contribute to bioinformatics strategy for MRD assay design, development, optimization, and lifecycle management for LDTs developed under CAP/CLIA quality systems.
• Lead and contribute to study design, data analysis, performance characterization, and decision-making throughout development.
• Develop, validate, and maintain scalable, production-ready bioinformatics pipelines for MRD analysis, including QC, variant calling, MRD calling logic, and reporting.

Senior Bioinformatics Scientist

Artificial Intelligence

• Partner with the PMO team to understand project management workflows, recurring needs, and opportunities to improve efficiency with Copilot
• Write, test, and refine AI prompts that support PMO use cases such as project updates, status summaries, risk tracking, action item follow-up, meeting preparation, and documentation
• Help create and organize Copilot-based agents that support PMO processes across data ecosystems
• Evaluate AI-generated outputs for quality, clarity, usefulness, and consistency, and recommend improvements based on testing results
• Document prompt patterns, agent logic, use cases, lessons learned, and best practices so solutions can be reused and scaled
• Support the development of simple governance and quality standards for prompt writing and agent usage within the PMO team
• Collaborate with stakeholders to translate business questions into structured AI interactions that improve productivity and decision-making
• Identify opportunities to streamline access to project data, reporting content, and knowledge resources through effective prompt and agent design
• Participate in team meetings, working sessions, and reviews, providing updates on progress, findings, and recommendations
• Stay current on emerging prompt engineering techniques and practical uses of Copilot that can enhance PMO operations
• Contribute to a team environment that values curiosity, collaboration, learning, and continuous improvement

Intern, AI – PMO

General

• Researching and monitoring specific billing issues, trends and potential risks
• Reviewing and ensuring claims are submitted accurately with all pre-claim requirements
• Tracking the status of claims and pulling reports to manage work
• Reviewing denied/unpaid claims and taking appropriate corrective action
• Providing administrative support for department(s) including data entry and record keeping
• Navigating payor portals to check eligibility, prior authorization, claim or appeal statuses
• Assisting patients with navigating the financial journey with compassion and accuracy
• Verifying insurance/recipient benefits with Medicare, Medicaid and Private Insurer Payers

Reimbursement Specialist

Security Engineer

• Lead and execute the IT SOX program, including annual scoping, risk assessments, control design, testing strategy, and deficiency remediation
• Own and continuously improve the IT General Controls (ITGC) framework (Access, Change Management, Operations, SDLC) ensuring alignment with SOX and COSO standards
• Serve as the primary liaison to Internal and External Audit, driving efficient audit execution and high-quality outcomes
• Partner closely with Finance and Internal Audit to co-develop control narratives, risk assessments, and audit committee materials
• Drive the evolution of the Enterprise Risk Management (ERM) program for IT and Cybersecurity risks, including facilitating cross-functional risk workshops and maintaining the enterprise risk register
• Translate technical risks into business-relevant insights and provide clear reporting to executive stakeholders, including the CIO and Audit Committee
• Lead risk lifecycle activities including risk identification, assessment, mitigation planning, and ongoing monitoring
• Establish and track key risk indicators (KRIs) and key performance indicators (KPIs) to measure program effectiveness and inform decision-making
• Author and maintain IT and cybersecurity policies, standards, and procedures to ensure compliance with regulatory and industry frameworks
• Evaluate and integrate GRC tools, automation, and analytics to enhance control monitoring and reporting capabilities
• Review and assess third-party risk through SOC1/SOC2 and other service provider assurance reports
• Lead and develop a small team (or provide functional leadership), fostering growth, accountability, and high performance
• Drive cross-functional initiatives and special projects that strengthen governance, risk posture, and operational resilience

Manager, IT & Cybersecurity GRC

Product Designer

• Design end-to-end user experiences across portal and internal workflows
• Transform report designs from the Adobe Creative suite into responsive HTML/CSS templates
• Create wireframes, prototypes, and high-fidelity designs that aligned with brand guidelines using Figma
• Collaborate with Product Marketing, Customer Care and Engineering to translate complex workflows into intuitive interfaces
• Conduct user research, usability testing, and persona development
• Define and maintain reusable design components
• Document user flows, interaction patterns, and design specifications for development and QA
• Analyze user feedback and data to continuously improve usability and experience quality
• Lead UX design efforts for complex projects

Senior UX Designer

• Set the vision and lead teams that build digital experiences
• Craft a roadmap for technology capabilities
• Establish processes for product requirements for agile development
• Lead and scale UX design and research
• Collaborate effectively across locations and time zones

Senior Director, Technology and Product UX

Customer Support

• Oversee and assist the CCS team in managing and monitoring orders and cases from submission to completion.
• Act as a primary resource for the team regarding technical questions or issues.
• Regularly monitor employee and team performance, providing feedback and guidance.
• Perform onboard training for new hires and ongoing departmental training.
• Lead and manage specific projects or initiatives to drive process improvements.
• Up to 10% of travel required for business purposes.

Customer Care Specialist – Lead

General Counsel

• Advise on the design, implementation, administration, and governance of employee compensation, health and welfare, and retirement benefit plans
• Provide legal support on executive and director compensation programs
• Advise on 401(k) and welfare plan governance, fiduciary oversight, and related ERISA matters
• Ensure compliance with ERISA, the Internal Revenue Code, ACA, HIPAA, COBRA, and other applicable laws and regulations
• Monitor and interpret legislative and regulatory developments affecting compensation and benefits programs
• Support M&A activity in close collaboration with Human Resources
• Provide legal advice on compensation-related disclosure and corporate governance matters
• Support Section 16 compliance
• Advise on insider trading compliance
• Assist with Nasdaq listing standards and corporate governance requirements
• Advise on executive and equity compensation aspects of M&A activity
• Supervise a paralegal supporting subsidiary management
• Partner closely with Finance, Human Resources, payroll, tax, treasury, and accounting on global equity incentive plans

Corporate Counsel, Executive Compensation – Corporate Governance

• As a Customer Care Specialist, you will be the cornerstone of our customer care team.
• Your primary mission is to ensure that healthcare providers and patients receive unparalleled service and support.
• You will handle customer inquiries with empathy, professionalism, and efficiency.
• By actively collaborating with internal teams such as Sales, Laboratory, and Billing, you will resolve issues promptly and enhance the overall customer experience.
• Efficiently manage and monitor orders and cases from submission to completion, ensuring timely resolutions and clear communication with customers.
• Perform outbound communication with physician offices through phone fax, email, and other channels to efficiently resolve order issues.
• Address inbound calls with empathy and precision, by resolving customer inquiries and providing comprehensive support.
• Partner closely with the Sales team to anticipate customer needs, drive growth, and enhance customer retention through proactive solutions and positive relationships.
• Collect and analyze customer feedback and trends to develop actionable strategies for continuous improvement, sharing insights with relevant teams.