Veracyte, Inc.

Marketing

• Consistently keep a pulse on the latest market and competitor developments and proactively refine strategy, selling direction and tactics as necessary.
• Execute a multi-channel marketing strategy (HCP, Patient, Conference, PR, Advocacy, Societies, Digital, NPP, etc.) by leveraging deep understanding of customers and working closely with the sales force, marketing operations, medical affairs, and other teams across Veracyte.
• Development of digital marketing campaigns, successfully partnering with marketing operations on execution.
• Collaboration with sales team for creation and development of downstream sales collateral.
• Partner with sales training to coordinate new hire and on-going sales training.
• Manage resources for speaker programs and other peer-to-peer education activities. Maintain strong relationships with key customers.
• Direct market research to gain key customer insights and benchmark brand awareness.
• Partner with managed care colleagues to develop a messaging platform and collateral to support commercial payor engagement.
• Manage and optimize the physician user experience, including all materials and processes related to sample collection, test ordering, delivery, and reporting.
• Collaborate seamlessly with other brand leads to align internal resources/attention and leverage synergies across products based on overall corporate strategy and goals.
• Coordinate with other brand leads to execute against select cross portfolio digital and conference tactics in partnership with marketing operations.

Marketing Manager – Thyroid

Salesforce Administrator

• Administer and support the Salesforce.com platform including user setup, profiles, roles, permissions, workflows and data management
• Configure and customize Salesforce applications to align with business requirements
• Perform system maintenance, including regular updates, backups, monitoring of performance areas and identification of areas to reduce technical debt
• Collaborating with stakeholders to gather and analyze business requirements, translating them to functional specifications/user stories
• Collaborating with developers to translate functional specification into system solutions
• Provide Training, documentation and processes that enable users to effectively utilize Salesorce
• Develop and maintain reports, dashboards and data management capabilities to support business operations
• Conduct user training and provide ongoing support to ensure effective use of the Salesforce Platform
• Act as frontline support to triage, troubleshoot and resolve technical issues
• Stay up-to-date with Salesforce Releases and enhancements
• Work closely with cross functional teams to integrate Salesforce with other business systems

Technical Product Manager

• Ensure that technical systems align with business objectives
• Oversee Salesforce development and ensure alignment with business objectives
• Define and execute product roadmap for cloud-based diagnostics products
• Collaborate with engineering, data science, and clinical teams
• Ensure compliance with healthcare regulations and security best practices

Senior Technical Product Manager

Sales

• Leading, building, and developing the sales organization
• Developing and implementing sales strategies to drive adoption of Afirma
• Coordinating with medical and marketing teams to develop education and marketing materials
• Building and maintaining relationships with Key Opinion Leaders and stakeholders
• Collaborating cross-functionally with various departments
• Monitoring sales performance, providing coaching and feedback
• Ensuring compliance with company policies and regulatory requirements

VP Sales – Endocrinology

Customer Support

• Order Management: Efficiently manage and monitor orders and cases from submission to completion, ensuring timely resolutions and clear communication with customers.
• Physician Outreach: Perform outbound communication with physician offices through phone, fax, email, and other channels to efficiently resolve order issues.
• Inbound Calls: Address inbound calls with empathy and precision, by resolving customer inquiries and providing comprehensive support.
• Collaboration: Partner closely with the Sales team to anticipate customer needs, drive growth, and enhance customer retention through proactive solutions and positive professional relationships.
• Trend Analysis: Collect and analyze customer feedback and trends to develop actionable strategies for continuous improvement, sharing insights with relevant teams.

Customer Care Specialist

Cloud Engineer

• Technical Leadership: Work with CloudOps leadership to craft the roadmap for cloud operations
• Infrastructure as Code (IaC): Lead the design and implementation of key CloudOps requirements
• Continuous Delivery (CD): Architect, build, and maintain robust CI/CD pipelines
• Automation & Scalability: Drive automation initiatives across the organization
• Reliability & Observability: Implement monitoring, logging, and observability platforms
• Cloud Financial Management (FinOps): Champion cloud cost optimization efforts

Senior CloudOps Engineer

Solutions Engineer

• Design and develop integration architectures for the EHR interconnect service, including APIs, data pipelines, and workflows for order receipt and result delivery.
• Work with cross-functional teams to gather technical requirements and create architectural blueprints that align with business objectives.
• Implement and support healthcare interoperability standards, with a focus on FHIR for diagnostics-specific use cases.
• Design and build FHIR-based APIs and data mappings to enable real-time data exchange with external EHR systems.
• Ensure proper handling of diagnostics data, such as patient orders and result reporting, for accuracy and reliability.
• Troubleshoot and resolve integration issues, optimizing for performance and error handling.
• Ensure solutions comply with data security, privacy, and healthcare regulations, such as HIPAA.
• Collaborate with senior architects to enhance integration scalability, reliability, and monitoring in cloud-based environments.
• Contribute to architectural documentation, testing strategies, and user guides for internal and external stakeholders.
• Participate in design reviews, adopt best practices, and stay updated on emerging integration technologies and healthcare standards.

Solutions Architect – Electronic Health Record (EHR) Interconnect Service

• Help drive global growth in Prosigna and breast cancer product portfolio by developing a multi-channel marketing plan, creating messaging, collateral and collaborating with field teams to enable sales growth
• Execute marketing operations for all aspects of the product
• Lead the development of the creation of global and US specific marketing materials
• Lead and support the development of content for digital marketing activities, including the website and social media, in collaboration with the corporate marketing team
• Lead conference planning and execution in collaboration with the corporate marketing team
• Budget management
• Closely partner with sales to develop and ensure that breast cancer messaging, sales tools, and other collateral are continuously relevant and accurate
• Create new marketing collateral and sales training, as needed
• Keep a pulse on the latest market developments and proactively refine strategy, selling direction and tactics as necessary
• Distill customer feedback into actionable and appropriate marketing-related solutions
• Execute assigned aspects of the ongoing commercial initiatives to drive significant revenue growth
• Conduct qualitative and quantitative voice of customer research, market assessment, competitive analysis, as necessary to support product sales growth and product improvement
• Build relationships with key physicians to build domain expertise and strategic insights
• Travel to San Diego, San Francisco and European home offices along with US and EU customer visits and conference attendance is expected

Marketing Manager – Breast

Data Scientist

• Develop digital pathology AI (DPAI) models with WSI data to predict clinical outcome and pathological/morphologic features, including adapting open-source state-of-the-art AI foundation models to Veracyte’s data.
• Evaluate and analyze DPAI models with respect to clinical, pathological and genomic outcomes or features, with a view to linking explainability of model features to biology.
• Design and carry experiments to compare and evaluate DPAI methods. Document and explain the results.
• Collaborate with both internal and external partners to understand the clinical and business requirements for given products and tailor algorithms accordingly.
• Work with bioinformatician, statistician, and medical experts to document projects, including generating analyses and visualizations for publication in peer-reviewed journals.
• Explain AI/ML concepts to both experts and non-experts, including formal presentation, academic writing, and generation of publication-quality figures.
• Assist in developing innovative solutions to complex problems under company’s objective.

Data Scientist III

• Analyze large, complex datasets from the Veracyte Lakehouse (e.g., genomic, clinical, operational data) to identify trends and patterns
• Develop and deploy machine learning models using tools like Amazon SageMaker and Python for applications such as biomarker discovery and clinical decision support
• Work with the TPM and stakeholders to define data science requirements and user stories for inclusion in the team’s Jira backlog
• Partner with data engineers to ensure data pipelines and cataloged datasets meet analytical needs
• Build, validate, and refine AI/ML models (e.g., LLM refinement, Verachat RAG) to support AI training and operational dashboards
• Optimize models for performance and scalability within cloud environments like AWS and Snowflake
• Translate data insights into actionable recommendations for business operations, R&D, and healthcare providers
• Create visualizations and reports to communicate findings to technical and non-technical audiences
• Contribute to the development of data-driven strategies and ensure models comply with data governance and security policies
• Mentor junior team members and promote continuous learning in data science practices

• Assist in the development of digital pathology AI (DPAI) models with whole-slide image (WSI) data to predict clinical outcome and pathological/morphologic features
• Adapt open-source state-of-the-art AI foundation models to Veracyte’s data
• Evaluate and analyze DPAI models with respect to clinical, pathological and genomic outcomes, linking explainability of model features to biology
• Design and carry out experiments to compare and evaluate DPAI methods; document and explain results
• Collaborate with internal and external partners to understand clinical and business requirements and tailor algorithms accordingly
• Work with bioinformaticians, statisticians, and medical experts to document projects and generate analyses and visualizations for peer-reviewed journals
• Explain AI/ML concepts to experts and non-experts and produce formal presentations and academic writing
• Adapt and develop solutions to complex problems under company objectives, in close collaboration with cross-functional teams

Data Scientist II

• Analyze millions of records of real-world insurance claims and EHR data to define clinical treatments and outcomes
• Perform ETL (data extraction, transformation and loading) to prepare data for analysis
• Identify key clinical events (cancer progression, treatments) using CPT, NDC, ICD codes and structured database free text
• Conduct statistical analysis and survival modelling for defined clinical events
• Visualize findings and summarize them in coherent stories
• Support data scientists in developing digital pathology AI models
• Work with bioinformaticians, statisticians, and medical experts on manuscripts and publications
• Communicate and understand business needs, identify relevant data, and process/analyze accordingly
• Prepare data and figures for manuscripts and design graphics to explain AI models

Data Scientist II, RWD

• Manage inbound and outbound communications across phone, email, and fax, ensuring inquiries are addressed or routed appropriately
• Triage inquiries, coordinate logistics, and support lab operations across multiple product lines
• Coordinate and collaborate with internal teams (Customer Care, Sales, Lab, Billing, Pathology Labs) to support case resolution and ensure timely sample receipt
• Document and maintain accurate records in LIS and Salesforce, including requisitions, call notes, and case updates
• Support product-specific workflows such as tissue procurement, report distribution, insurance follow-ups, and shipping coordination
• Contribute to a positive customer experience by resolving issues efficiently and professionally
• Participate in process improvement efforts by sharing feedback and helping refine support procedures
• Ensure compliance with healthcare regulations and company policies in all aspects of work

Customer Care Associate

Project Manager

• Lead project management of diagnostic development programs from feasibility through development, verification/validation, regulatory submission, and commercialization
• Drive cross-functional core teams (R&D, QA/RA, Clinical Affairs, Manufacturing, Supply Chain, Commercial) to achieve program milestones on time, within scope, and on budget
• Serve as a leader for assigned programs/projects, including leading senior level personnel
• Develop and maintain integrated project plans, timelines, risk registers, and mitigation strategies aligned with the Product Development Process (PDP)
• Partner closely with regulatory and quality teams to align project activities with global regulatory pathways (e.g., IVDR, US FDA 510k, PMA) and QMS requirements (e.g., ISO 13485, MDSAP, US FDA 21 CFR 820)
• Drive the team for creation, review, and approvals of QMS documentation to support stage gate exits
• Prepare and present project status, risks, and strategic recommendations to governance committees and executive leadership
• Foster a culture of accountability, collaboration, and continuous improvement across teams and stakeholders
• Contribute to the development of PMO processes and tools and to the design and implementation of project management framework and tools
• Identify, raise, and address issues or risks and identify individual project resource requirements and portfolio capacity
• Report regularly on project status, milestones, and KPIs to senior leadership
• Work with business leaders and PMO leadership to align product/program roadmaps to goals, portfolio priorities, budgets, and resource plans
• Other duties as assigned

Risk

• Lead the design, implementation, and continuous improvement of the Third-Party Risk Management program
• Develop methods to identify emerging third-party risks and establish governance policies, standards, and procedures
• Conduct due diligence and risk assessments on new and existing third-party vendors, evaluating security, AI controls, and compliance certifications
• Collaborate with IT Security, Legal, Privacy, Procurement, and Business Units to assess risks and drive remediation
• Maintain and monitor a vendor risk register, reassessing vendors based on risk profile and providing dashboards and executive reporting
• Partner with stakeholders to integrate TPRM into onboarding and procurement workflows and support audits
• Track remediation activities, lead initiatives to streamline assessments and integrate with GRC platforms, and stay current with emerging risk trends

Third-Party Risk Manager

• Develop digital pathology AI (DPAI) models with WSI data to predict clinical outcome and pathological/morphologic features, adapting open-source state-of-the-art AI foundation models to Veracyte’s data
• Evaluate and analyze DPAI models with respect to clinical, pathological and genomic outcomes, linking explainability of model features to biology
• Collaborate with internal and external partners, including medical and business development teams and key opinion leaders, to understand clinical and business requirements and tailor algorithms
• Work with bioinformaticians, statisticians, and medical experts to document projects and generate analyses and visualizations for peer-reviewed publication
• Provide technical leadership, independently drive project execution and completion, and communicate findings to experts and non-experts through presentations and academic writing

Senior Data Scientist

Compliance

• Assist with leading and supporting the organization’s governance, risk, and compliance initiatives
• Perform IT risk assessments
• Ensure controls, policies and procedures and resources are in place for IT and Security teams to effectively manage risk
• Articulate risk appetite and advocate risk culture
• Act as a challenge function by providing questions and feedback across multiple functions
• Work to ensure that the company’s operations align with relevant regulations, internal policies, standards and risk management frameworks
• Responsible for maturing the GRC operations
• Report to and work under the direction of Management

Senior Specialist, Governance, Risk and Compliance – GRC

Director

• Serve as primary owner of testing strategies for software and computerized systems releases at Veracyte
• Translate complex technical requirements into robust, risk-based, scalable testing strategies
• Review and approve test cases, scripts, plans and reports (manual and automated)
• Mentor software quality testers in current CSV methodology
• Act as key point of contact for testing and QA aspects of releases, coordinating with internal resources and third-party vendors
• Manage and prioritize testing-related projects to ensure timely delivery, quality, and sustainability
• Identify opportunities for continuous improvement and automation of testing strategies and processes
• Ensure adherence to regulatory and data integrity standards across computerized systems environment
• Work cross-functionally with software developers, IT teams, and business stakeholders to optimize testing efficiency and data integrity

Director, Software Quality

• Lead the commercial breast oncology organization and shape the future of diagnostic medicine.
• Launch and establish the Prosigna Breast Cancer Assay as a first-in-class Laboratory Developed Test (LDT) in the United States.
• Recruit, hire, train and mentor a team of sales professionals and account executives.
• Develop and implement comprehensive business plans and sales strategies; coordinate with MSL and Marketing to develop HCP education and marketing tools.
• Build and maintain strong relationships with Key Opinion Leaders (KOLs), large accounts and other stakeholders.
• Partner cross-functionally with marketing, medical affairs, managed care, customer service and billing to optimize product and customer experience.
• Monitor sales performance, provide coaching and feedback, and report results and plans to company leadership.
• Ensure the sales team is compliant with Veracyte policies, procedures, and regulatory requirements.