Veolia UK

Account Executive

• Winning new business by engaging in various forms of canvassing such as cold calling and in person activity
• Using an in-house system to generate quotes and log appointments
• Attending appointments to sell Veolia Services and deliver a positive customer experience and continually exceed expectations
• Engaging in follow up to ensure continued customer satisfaction for first 90 days and up selling any additional services

Area Sales Executive

Controller

• Supporting the delivery of key operational contracts by providing accurate administrative, financial and customer support activities.
• Assisting with fleet management and related financial reports.
• Acting as a key point of contact for customers, operational teams and internal stakeholders, ensuring queries are resolved efficiently and professionally.
• Managing contract-related information, systems and documentation to ensure data accuracy, compliance and effective service delivery.
• Producing reports, analysing information and identifying opportunities to improve processes, efficiency and customer outcomes.
• Creating purchase orders, receiving invoices and assisting with financial administration and contract controls activities in line with business requirements.
• Assisting with and creating end of month reports.
• Working closely with operational teams to coordinate activities, monitor performance and support the successful delivery of services.
• Contributing to continuous improvement initiatives by identifying opportunities to simplify processes and enhance ways of working.
• Building effective relationships across the business to support operational performance and customer satisfaction.

Contract Controller

Payroll

• Proactively support the payment of 15000 employees in an accurate and timely manner
• End-to-end running of payrolls and all associated activities
• Responsibility for the delivery of payroll metrics to agreed SLA’s
• Be a member of project teams to deliver corporate objectives
• Ensure that colleagues are paid in accordance with agreed timetables
• Act as a key contact for payroll queries and provide excellent customer service
• Provide timely, detailed feedback and updates to all queries and treat employees and stakeholders as customers of payroll services
• Look at current issues and make suggestions to resolve (and implement where possible)
• Make suggestions to ensure that end-to-end employee lifecycle processes impacting payroll are effective and result in an excellent customer experience

Payroll Administrator

Account Manager

• Secure, deliver & drive efficiencies and project delivery for our hospitality sector stakeholders.
• Acquire and use contract performance data to provide the insight that drives further opportunities and areas of focus.
• Building, developing and delivering on KPIs / SLAs to drive a continuous improvement agenda.
• Own the client relationships end-to-end, adopting contractual and P&L responsibility.
• Innovate - developing and delivering on environmental and resource management contract activity, staying ahead of sector best practice and legislation.
• Define and develop the customer strategy, generating growth in revenue and producing individual Account Management Plans for each client within the defined portfolio.
• Maintaining a Salesforce pipeline to manage and measure business growth, business development and contracts at risk.
• Managing customer contract expectations and service level agreements / key performance indicators.
• Facilitating the cross-sell of resource management solutions from all relevant Veolia group activities.
• Deliver the strategy and ensure the customer journey is implemented, and become the expert on the customer in terms of industry trends, commercial outlook and the customer’s business objectives.
• Manage customer renewals and account development in accordance with internal governance and approval processes, maintain customer metrics as required, and communicate to all key stakeholders.
• Ensure debt levels are managed within each account’s commercial terms and support invoice dispute resolution.

National Account Manager

Engineer

• Lead execution of comprehensive commissioning plans and provide technical oversight for system integration testing and validation
• Configure and calibrate complex control systems including VSDs, instruments, metering, PLC, HMI, and SCADA applications
• Author and lead Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) with customers
• Resolve complex technical issues during startup phases and provide expert troubleshooting under pressure
• Mentor and train customer personnel and junior engineers on system operation and maintenance
• Coordinate with project teams, customers, and subcontractors while ensuring compliance with safety standards and regulatory requirements

Commissioning Engineer

Accounting Manager

• Assist in the coordination and compilation of internal reporting required to communicate the Northern Europe zone monthly financial results & associated commentary to the Northern Europe Executive team and Group Management in Paris.
• Preparing draft presentation templates, completing specified presentation slides and adhoc analysis as may be required to support our financial reporting.
• Liaising with business contacts to ensure all presentation slides prepared to a professional standard and deadlines met.
• Act as an interface for Central Finance with our Operational Finance teams for the purpose of internal reporting related to the financial and operational performance of those business lines with particular reference to Revenue, EBITDA and CAPEX versus Budget and Prior Year results.
• Review and assess information provided by the business to ensure a clear understanding and challenge where appropriate.
• To support our Zone efficiency plan reporting by interfacing with the business to secure new projects to report & ensuring appropriate documentation provided.
• To support the preparation of our Zones Long Term Plan by assisting with planning, excel modelling, business support, analysis & review.
• To coordinate submission of Financial related Office of National Statistics submissions.

Accounting Technician

Accountant

• Provide leadership in all aspects of financial reporting and financial control for the Rochester contract, as be a member of the Finance team working closely with the operational business.
• The role holder will be working with operational management to deliver accurate financial information
• Production and analysis of monthly management accounts
• Preparation of Balance sheet reconciliations and reviewing the account certifications for direct reports to ensure that they can withstand audit scrutiny
• Preparation of forecasts, budgets and Long Term Plan in conjunction with the General Manager and Finance Manager
• Statutory accounts preparation and liaison with Group auditors
• Control and reporting of capital expenditure
• Financial analysis of operational data and KPI
• Post investment financial review and analysis of long term financial performance
• Working with clients on contract performance and adapting to any changes in service
• Ensure all contracts and depots within their remit are complying with Group financial policies and procedures
• Responsible for the finance mobilisation of new contracts under their remit.

Management Accountant

Administrative Assistant

• Providing comprehensive and confidential administrative and organisational support to the Regional Director, and the IWE North Region team
• Be responsible for the day to day management of the Dunfermline office, managing office supplies, contractor access, fire and water testing, cleaning etc.
• Champion office wellbeing by supporting all office workers, through the provision of a clean, well managed office environment
• Maintain key registers for the region (e.g fire wardens, first aiders, suppliers, vans, fob holders etc)

Senior Team Assistant – Office Manager

• Providing Electrical Design technical guidance and support across Veolia UK’s Energy Industrial Customers.
• Responsible for the Electrical Design development and promotion of new innovative and commercially attractive technical solutions.
• To support the sustainable growth of Veolia UK’s business by leading the Electrical Design for Technical Solutions in HVAC, BMS, LTHW, Chilled Water, District Energy, Heat Pumps, Fuel Cells, Low Carbon Heat Network, Steam and CHP systems.
• Provide Electrical Design support to the Technical Solutions, BD and Ops teams to develop new energy performance proposals, existing operational contracts and new business development opportunities within industrial, healthcare and building service sectors.

Project Development Engineer – Electrical

Electrical Engineer

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