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Veolia UK

Payroll Administrator

Veolia UK

Payroll Administrator managing payroll for 15000 employees. Ensuring accurate payment and providing excellent service while developing employee lifecycle processes.

Posted 6/5/2026part-timeCannock • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Proactively support the payment of 15000 employees in an accurate and timely manner
  • End-to-end running of payrolls and all associated activities
  • Responsibility for the delivery of payroll metrics to agreed SLA’s
  • Be a member of project teams to deliver corporate objectives
  • Ensure that colleagues are paid in accordance with agreed timetables
  • Act as a key contact for payroll queries and provide excellent customer service
  • Provide timely, detailed feedback and updates to all queries and treat employees and stakeholders as customers of payroll services
  • Look at current issues and make suggestions to resolve (and implement where possible)
  • Make suggestions to ensure that end-to-end employee lifecycle processes impacting payroll are effective and result in an excellent customer experience

Requirements

What you’ll need
  • CIPP payroll technician certificate or equivalent beneficial
  • Strong current working knowledge of Payroll (desirable)
  • Intermediate Excel / Google Sheets skills
  • Ability to breakdown complex issues and deliver on time
  • Ability to support others
  • Self-starter with the ability to operate in the detail
  • Strong customer service and stakeholder engagement skills

Benefits

Comp & perks
  • Access to our company pension scheme
  • Discounts on a range of well known retailers and such things as groceries
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  • One paid days leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential

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Hard Skills & Tools
payrollExcelGoogle Sheets
Soft Skills
customer servicestakeholder engagementproblem-solvingself-starterattention to detailtime managementsupporting others
Certifications
CIPP payroll technician certificate