Velixo

Support Engineer

• Provide technical support for our ERP Financial analysis Excel add-in product.
• Troubleshoot and resolve issues related to the product and its integration with Acumatica and Sage Intacct.
• Assist customers with reporting analysis and queries, ensuring accurate and efficient use of the product.
• Collaborate with the product development team to communicate customer feedback and contribute to product enhancements.
• Develop and maintain comprehensive product documentation and support materials.
• Stay up-to-date with the latest updates and features of Velixo, Acumatica and Sage Intacct to provide expert support.

Technical Support Specialist