Identify, scope, define and ultimately deliver appropriate improvements to solve for customer pain
Engage with and effectively manage internal and external stakeholders throughout discovery, definition, development, release, validation and ongoing support
Effectively evangelise platform capabilities through direct meetings, webinars, podcasts, etc.
Appropriately enable customers and field in effectively using existing and new platform capabilities
Manage product backlog and roadmap and work closely with engineering & UX during development to monitor progress, resolve design issues and deliver high-quality releases
Partner with other PMs, engineering and stakeholders to create and deliver a compelling roadmap and additional use cases
Requirements
5+ years of product management experience
Strong empathy with customer pain, and a demonstrated ability to solve for that in a pragmatic and appropriate way
Strong communication skills both verbal and written
Strong analytical and problem-solving skills with ability to drive multiple initiatives in parallel
Demonstrated ability to work cross-functionally and across geographies with multiple stakeholders
A technical background in software development is a plus