Vectra AI

Program Manager

• Lead end-to-end execution of complex, cross-functional programs supporting AI-powered and security-focused products and capabilities.
• Partner with Product Management, Engineering, and Data Science to translate technical roadmaps into executable program plans.
• Collaborate with Sales, Marketing, and Customer teams to plan and execute successful launches.
• Manage timelines, risks, dependencies, and communications across teams.
• Identify and mitigate technical, operational, and delivery risks.
• Ensure cross-functional and go-to-market readiness.
• Build trusted relationships with stakeholders.
• Analyze post-launch performance and drive continuous improvement.
• Prepare and present executive-level updates.

Senior Manager, Program Management

Security Analyst

• Monitor security logs and alerts from various sources, including intrusion detection systems, Endpoint Detection and Response (EDR) systems, and security information and event management (SIEM) tools.
• Investigate and analyze security incidents, identify root cause, and develop appropriate mitigation strategies.
• Execute security response actions, including full remote remediation of endpoints.
• Perform threat hunting and proactive analysis to identify potential security risks and vulnerabilities.
• Collaborate with cross-functional teams, including product, engineering, and support, to resolve customer incidents or issues.
• Mentor and provide guidance to junior security analysts, sharing knowledge and best practices.
• Conduct health checks and architecture reviews, providing technical expertise and real-life experience in creating solutions, designs, and recommendations.
• Be a strong voice for your customers across business to identify new detection models, identify new product features, build content for both internal and external customer knowledge bases, and ensure successful Vectra deployments.
• Travel expected 0-5%

Security Analyst – 3rd Shift

Customer Success Manager

• Own the end-to-end customer relationship, from onboarding through renewal
• Conduct onboarding and training sessions to ensure a successful rollout of the Vectra platform
• Establish trusted advisor relationships with key customer stakeholders (e.g., CISO, SOC, IT leads)
• Develop and execute Success Plans tailored to each customer’s business objectives
• Conduct Executive Business Reviews (EBRs) and share insights from usage data, KPIs, and feedback
• Monitor and improve customer health through proactive engagement and best practices
• Drive deep integration of Vectra into customer workflows and technical ecosystems
• Identify, assess, and mitigate renewal risks; lead renewal and get-well planning
• Identify upsell and cross-sell opportunities and collaborate with sales on expansion strategy
• Act as the voice of the customer internally, advocating feedback to product, engineering, and leadership
• Collaborate closely with Support, Product, and Engineering teams to solve problems and enhance product value
• Stay current on cybersecurity trends and apply them to customer strategies
• Travel approximately 25%

Director

• Own global enablement strategy focused on onboarding, product readiness, and role-based capability development
• Design scalable enablement frameworks for customer-facing and support functions
• Establish certification standards and competency benchmarks
• Translate company strategy into structured, measurable learning programs
• Align enablement initiatives with organizational performance objectives
• Lead design and delivery of enterprise onboarding journeys (30/60/90)
• Oversee development of interactive learning modules and structured assessments
• Drive high-impact global events and performance development programs
• Partner with functional leaders to embed enablement into operating rhythms
• Standardize knowledge frameworks and core competencies across regions
• Serve as enablement liaison to Product teams for launch readiness
• Influence consistency of messaging and knowledge across functions
• Collaborate with Operations to align enablement metrics with business performance indicators
• Partner with regional leaders to localize and scale programs globally
• Define and track enablement KPIs (time to proficiency, program adoption, capability progression)
• Develop reporting frameworks to provide executive visibility
• Establish feedback loops for continuous improvement
• Ensure enablement investments translate into measurable organizational performance improvements

Director, Global Enablement – Performance

Full-stack Engineer

• Design, develop, test, deploy, and maintain our software
• Translate product requirements and concepts into software designs and implementation taking scalability, performance, operational effort and cost into consideration
• Provide technical leadership in addition to mentoring and encouraging other engineers
• Take personal responsibility for the quality and maintainability of the product and actively identifies areas for improvement
• Implement Python focused tooling (scripts, APIs) for both developers and product
• Work with relational and non-relational databases to support data flow across the entire company
• Ready to ask questions and dive headfirst into supporting and improving a complex technical stack

Software Engineer II

• Help envision and align alliance partners around technology integrations
• Collaborate to design and execute Co-Marketing and Co-Selling programs
• Create and deliver co-selling value propositions and incentives
• Join sales teams in Account Mapping meetings

Director of Technology Alliances

Compliance

• Develop and carry out a risk-based internal audit plan for IT operations, security controls, and compliance processes
• Conduct audits from planning through reporting, evaluating the effectiveness of IT controls, policies, and procedures
• Identify control gaps and IT-related risks during audits
• Prepare clear audit findings reports and work with stakeholders on remediation plans
• Work closely with IT, Security, Engineering, and other teams to gather evidence and facilitate audit processes
• Serve as a liaison with external auditors and internal teams
• Support external compliance audits and certifications
• Maintain comprehensive audit workpapers and documentation repositories using a modern GRC tool
• Help build audit playbooks and improve audit workflows
• Stay up-to-date on industry best practices and emerging regulations