Manager, Global University Programs – Operations

Vectra AI

Manager overseeing global university programs and operations at Vectra, focusing on strategy and governance. Ensure high-quality learning experiences supporting business objectives and learner success.

Posted 6/4/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Own the day-to-day operational management of the Global University.
Establish and maintain the University operating model, governance framework, and delivery processes.
Drive execution against the University roadmap and annual priorities.
Develop scalable processes that support rapid content creation, maintenance, and delivery.
Ensure consistency of learner experiences across all University audiences and programs.
Serve as the University PMO leader responsible for planning, prioritization, resource allocation, and program execution.
Implement project management methodologies, sprint planning, intake processes, and delivery workflows.
Manage University program portfolios, project schedules, milestones, dependencies, and stakeholder communications.
Develop executive dashboards and reporting frameworks.
Monitor risks, issues, and mitigation plans across University initiatives.
Create and maintain University standard operating procedures (SOPs).
Define content development standards, review processes, publishing workflows, and lifecycle management practices.
Establish governance frameworks for curriculum development, certifications, and content maintenance.
Lead the University content production model across instructional design, content creation, certifications, and learning programs.
Develop scalable content development workflows that improve efficiency and reduce production cycle times.
Manage intake and prioritization of learning requests from stakeholders.
Ensure appropriate resourcing and workload balancing across content development teams.
Establish University quality assurance standards and review processes.
Oversee certification governance, including exam management, certification maintenance, and credential quality standards.
Ensure University assets remain accurate, current, and aligned with product strategy.
Measure and continuously improve training effectiveness.
Partner closely with Sales Enablement, Partner Enablement, Customer Success, Professional Services, Technical Support, Product Management, Product Marketing, and Global Enablement leadership.

Requirements

What you’ll need

8+ years of experience in enablement operations, learning operations, program management, training management, PMO leadership, or related functions.
3+ years managing cross-functional learning, enablement, or content development programs.
Demonstrated experience building scalable operational processes and governance frameworks.
Strong project and program management expertise.
Experience implementing PMO methodologies and reporting structures.
Experience working with LMS platforms and learning technologies.
Strong executive communication and stakeholder management skills.
Experience supporting global teams and distributed work environments.

Benefits

Comp & perks

Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options).
Specific benefits offered varies by location, but commonly include health care insurance,
income protection / life insurance,
access to retirement savings plans,
behavioral & emotional wellness services,
generous time away from work,
and a comprehensive employee recognition program.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementcontent developmentgovernance frameworksoperational processessprint planningrisk managementquality assurancereporting frameworkscurriculum development

Soft Skills

stakeholder managementexecutive communicationresource allocationworkload balancingteam leadershipcross-functional collaborationproblem-solvingprocess improvementadaptabilitystrategic planning