Vaudoise Assurances

Insurance

• En tant que Responsable du groupe Insurance Training, vous pilotez une équipe de 6 spécialistes
• Conduire et développer votre équipe grâce à un management collaboratif
• Assurer le bon déroulement des plans de formation annuels en collaborant avec l’équipe administrative
• Piloter vos activités à travers un reporting régulier
• Identifier les besoins internes via des échanges réguliers avec les différents départements
• Développer et enrichir l’offre de formation
• Animer vous-même des formations métiers en assurance
• Développer les compétences pédagogiques des formateurs internes
• Représenter l’entité Insurance Training au sein de la Vaudoise

Responsable Formation – Insurance Training, 80-100%

Human Resources

• Apporter un soutien opérationnel à la transformation culturelle et le développement des talents
• Contribuer à la stratégie Performance, Talent, Culture & Leadership 2026
• Participer à l’évolution culturelle de la Vaudoise
• Aider à la préparation des supports de communication et de formation
• Collaborer à la préparation et à l’animation d’ateliers
• Aider à la mise à jour et à la diffusion des référentiels et supports associés
• Participer à la collecte, consolidation et analyse de données
• Contribuer à la vie des communautés internes
• Assurer un appui administratif général aux projets

Stagiaire universitaire – Performance & Talent, RH

Business Analyst

• Identify, gather and structure business requirements and associated risks/opportunities
• Translate requirements into clear functional and technical specifications, taking into account IT and regulatory constraints
• Collaborate with technical teams and architects to ensure the coherence of proposed solutions and integrations (APIs, microservices, Cloud, etc.)
• Assess operational and technological risks as well as dependencies related to requested changes
• Advise stakeholders on business and technical alternatives (internal and/or external)
• Lead scoping workshops with internal and external stakeholders (including vendors and partners)
• Facilitate communication between business units (product owners, business leads, process and data owners), project teams and technical teams
• Participate in functional testing and UAT phases, ensuring coverage of critical requirements and end-to-end traceability
• Contribute to document governance (traceability, compliance, reporting, tracking audit recommendations)

Business Analyst – 80-100%

Sales

• Support, advise and develop the named general agencies
• Accompany and support field sales staff
• Coach and provide further training for field sales staff
• Support market development activities of the general agencies
• Act as liaison to the executive departments at the company headquarters

Executive Management Delegate — Pension Sales

• Actively participate in various HR projects
• Contribute to the digitalization of HR processes
• Support the optimization of HRIS operations
• Provide ongoing operational support for HR systems and processes
• Prepare regular project progress reports
• Handle routine requests from HR and business teams
• Collect, analyze, and interpret data to inform strategic decisions
• Maintain and enhance HR reports and dashboards
• Draft and keep procedures and documentation up to date
• Facilitate communication among stakeholders.

University Intern, Digital Transformation, HR Projects

Underwriter

• Analyze the risks, business activities, contractual relationships and financial situation of our policyholders, and assess the legal and financial impact for corporate liability (RC) and surety insurance coverage
• Independently underwrite risks within assigned authorities, ensuring profitable growth and controlled exposure
• Define maximum exposure limits, particularly with regard to surety risks
• Draft and approve contractual clauses in compliance with applicable law and internal standards
• Participate in the oversight of certain delegated underwriting activities (internal control system)
• Monitor regulatory developments and anticipate legal changes affecting the sector
• Contribute to the continuous improvement of our solutions, underwriting policy, wordings and guidelines
• Contribute to Vaudoise’s success through your expertise, client focus and collaboration with our partners and clients

Corporate Liability and Surety Underwriting Specialist

Customer Support

• Assist colleagues in customer support
• Prepare quotes for non-life insurance lines in the private customer segment
• Handle all related correspondence
• Serve insurance partners and their customers by telephone

Customer Support Representative — 100%

Bilingual

• Respond to customer inquiries by phone and email
• Perform tasks related to claims services for our policyholders within defined responsibilities and processes
• Receive and analyze claim notifications received by mail and enter them into the system
• Review and explain claim statements to customers by email or phone
• Contact veterinarians to complete claim files
• Various correspondence in German and French by mail, email or phone
• Handle other miscellaneous tasks

Customer Service Specialist, bilingual German/French

• Preparing quotations for non-life insurance and private pension products
• Opening claims and handling minor claims
• Actively collaborating with our field sales representatives
• Direct customer contact by phone and at the service counter

Customer Support Representative

Solutions Engineer

• Lead the technical delivery of integration projects: coordinate all phases (analysis, design, development, testing, production rollout), and ensure timelines, budgets and quality standards are met
• Design, develop and implement integration solutions on Azure: leverage cloud services to build robust, secure and scalable architectures
• Mentor and provide technical support to team members: offer methodological and technical guidance, perform code reviews, promote knowledge sharing, and ensure adherence to DevOps and CI/CD best practices
• Set up and automate continuous deployment pipelines using Terraform
• Ensure the quality and performance of deliverables: establish development standards, define monitoring metrics, and guarantee solution maintainability
• Collaborate closely with business teams
• Contribute to innovation and continuous improvement: evaluate new integration technologies and help define the technical roadmap

Senior Integration Engineer

Product Manager

• Maximize value by prioritizing features and enhancements according to their business impact and strategic objectives, while acting as the primary point of contact for gathering requirements, estimating costs and business benefits
• Define and communicate the product vision to stakeholders, working closely with the Solutions teams (Solutions Manager - RSO, Business Analysts - BA, Developers, Testers)
• Manage and prioritize the Document Management backlog according to expected value, taking into account business needs, the technological landscape, analysis/development capacity, and integration topics and cross-dependencies under the coordination of the RSO
• Collaborate and actively participate in agile ceremonies to ensure a common understanding of the backlog and priorities by the Solutions teams, as well as awareness of constraints (technological, capacity, budgetary, ...)
• Monitor product performance and user feedback, notably by defining and regularly tracking KPIs related to value creation
• Include product evolutions in Vaudoise Assurances’ release plan, in collaboration with the Solutions and Transverse Delivery teams
• Manage risks and resolve issues, including identifying and assessing risks, issues, dependencies and constraints, and escalating matters when necessary

Product Owner, Document Management

Manager

• Visit, advise, and support seriously injured individuals and our clients within the framework of accident insurance under the UVG
• Coordinate complex insurance cases that require managing the vocational and social reintegration of the injured person
• Conduct status meetings and assessments with insured persons and clients on site
• Maintain proactive contact with the various stakeholders (insured persons, employers, physicians, IV [Swiss disability insurance], etc.) and coordinate measures aimed at achieving a win‑win outcome for all parties
• Collaborate with external partners in the implementation of reintegration measures
• Negotiate with lawyers, companies, insured persons and/or insurers
• Conduct visits related to pension reviews and general UVG assessments

Case Manager – 80–100%

• Conduct courtesy visits in the area of sickness-related loss of earnings
• Negotiate to obtain consensual solutions that enable a timely return to the labor market when the absence is related to the workplace
• Contact various stakeholders (employer, unemployment office, disability insurance (AI), etc.) and coordinate actions to achieve a triple-win outcome (employer – employee – insurer)
• Negotiate with lawyers, trade unions, and/or insurers

Care Manager – 80-100%

Counselor

• Contribute to the development of an existing client portfolio
• Identify client needs and propose tailored solutions
• Collaborate with staff of the general agency

Advisor — 100%

• Prepare and facilitate workshops to capture detailed functional requirements
• Translate requirements into technical-functional specifications and define technical solutions
• Document and model (UML, BPMN) to facilitate communication and understanding of systems
• Contribute to estimating implementation effort; evaluate and formalize business specifications according to their value to the company
• Support and participate in functional testing and UAT sessions
• Collaborate closely with Product Owners, developers and architects to validate and ensure the quality of deliverables