Customer Support Representative, 80–100%
Vaudoise Assurances
full-time
Posted on:
Location Type: Hybrid
Location: Dübendorf • Switzerland
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About the role
- Provide support and assistance to our demanding insurance brokers
- Support our broker account managers, primarily in the corporate segment
- Prepare quotes and process insurance applications in the non-life personal insurance area (KTG/UVG - daily sickness benefit / accident insurance)
- Policy maintenance, renewals and processing of policy adjustments/restructurings
- Premium accounting and handling of related correspondence
- Assist brokers and customers by phone
- Participate in projects
- Provide specialist support to customer support in all non-life insurance lines
Requirements
- Completed training in the insurance industry and VBV; Swiss federal diploma (eidg. Fachausweis) is an advantage
- Excellent written and spoken German
- French and English are an advantage
- Ability to work independently and flexibility
- Sales- and customer-oriented
Benefits
- Numerous social benefits, including flexible working arrangements and various employee discounts
- Support for professional development and further training
- Employee well-being is a top priority
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance applicationspolicy maintenancepremium accountingquote preparationpolicy adjustmentsnon-life insurance
Soft Skills
customer-orientedflexibilityindependencecommunication
Certifications
Swiss federal diplomaVBV training